Hello Kathy, we are sorry that you had a negative experience when cancelling your cabin reservation. The COVID-19 exemption waiving the cancellation policy ended last year and per policy, we are no longer able to issue a refund due to COVID. According to policy, Cancellations made 14 days or less prior to scheduled arrival date will receive no refund (forfeit full deposit and non-refundable $5.00 reservation fee). Cancellations made 15 - 29 days prior to scheduled arrival date will forfeit the deposit from the first night stay and non-refundable $5.00 reservation fee. Cancellations made 30 days or more prior to the scheduled arrival date will be refunded, less a $10 cancellation fee. Note that the $5.00 reservation fee is non-refundable. We would be more than happy to change your reservation to a later date. If you have any questions, please feel free to contact the park office at 931-837-4770.

Hello Brian, thank you for your review. We are glad that you were able to visit both waterfalls at our state park. We hope that you can come back when the trails leading down to Great Falls is open so you can see more of our park. If you have any questions, please feel free to contact the park office at 931-837-4770.