TopJump Trampoline & Extreme Arena

TopJump Trampoline & Extreme Arena, Pigeon Forge: Hours, Address, TopJump Trampoline & Extreme Arena Reviews: 4.5/5

TopJump Trampoline & Extreme Arena

TopJump Trampoline & Extreme Arena
4.5
Game & Entertainment Centers
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9:00 AM - 12:00 AM
Monday
9:00 AM - 12:00 AM
Tuesday
9:00 AM - 12:00 AM
Wednesday
9:00 AM - 12:00 AM
Thursday
9:00 AM - 12:00 AM
Friday
9:00 AM - 12:00 AM
Saturday
9:00 AM - 12:00 AM
Sunday
9:00 AM - 12:00 AM
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About
Want to fly high, flip into an airbag, or dunk like Jordan? Sevier County's first trampoline park offers a safe and extreme adventure for people of all ages. TopJump features all the traditional trampoline park attractions and has the nation's first sky-high climbing adventure, Clip 'n Climb. The park also includes a HUGE arcade, Sugar Rush Candy Store, and a place to relax and see the whole park called TopView. We are located between light #8 and #10 on the Parkway near Stampede!
Suggested duration
1-2 hours
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

4.5
1,005 reviews
Excellent
757
Very good
132
Average
47
Poor
24
Terrible
45

Deffi1030
Princeton, TX61 contributions
Mar 2020 • Family
It’s kind of small and seems a little understaffed but my 3 and 6 year olds loved it. They have a small toddler area that is supposed to be for 6 and under but since it wasn’t monitored a family with teenagers jumped in it. The kids loved bouncing and also loved watching some older kids do the mini ninja warrior course. You can buy one or two hours. We brought two but the kids were so worn out they asked to leave just a little over an hour. They definitely slept good that night.
Written March 13, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for sharing your experience with us and letting us know where we can improve! We are so happy y’all had fun!
Written March 16, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Shercalla
15 contributions
Oct 2020 • Family
My kids (16 and 11) have been to several climbing facilities over the years. TopJump has been a favorite when we visit PF. The climbing wall section is amazing with many different types of walls and objects to climb. It is easy to do alone, so no waiting for an attendant at each wall. They spent almost the entire time in the climbing section and will go back another time before we leave. Very clean facility.
Written October 26, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
We're very glad you had a blast here with us!
Written October 29, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Halesky
Davenport, FL177 contributions
Oct 2021
The girls, age 13 and 9 loved it! They conquered some fears climbing and even did well on the obstacle course. Reasonably priced activity. Parents are able to interact with the kiddos. Grandma was going to get them an ICEE afterwards. They were $6.99. Pilot had a large for $1.49.
Written October 18, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for rating your experience!
Written October 19, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Andrea M
Anderson, SC87 contributions
Dec 2021 • Family
Took our kids (ages 2, 6 & 8) to play in the arcade area while our friend’s children went to jump for an hour. Lots of trash everywhere in the arcade area. (See pictures.) I had to pick up a lot of it so my 2 year old wouldn’t play with it. Several teenage employees who were more worried about chatting than cleaning up the place. Several machines either weren’t working, screens was black/blank, or machines that were empty. Very easy for children to swipe their money card before realizing they couldn’t play it and lose funds. Upon leaving we went to redeem our tickets and no one came to the counter. After a long wait, I had to go ask a cashier at the entrance to page someone. After another decent wait, someone finally came. Lots of other options in Pigeon Forge. We will not be back.
Written December 20, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

lexer2017
Lawrenceburg, IN2 contributions
Oct 2021 • Family
We had the kids zone for an hour. My 2 ur old granddaughter was the only one in there and one of the young employees came in and started cleaning while she was try to ply. He was throwing the blocks across the room to stack them while she was trying to play on the little slide. He then got out the vacuum and was sweeping in the area we were in. We still had 20 minutes left!
Written October 24, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for telling us about your experience. We will address early clean-up with our staff.
Written October 27, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Laura S
Scottsboro, AL380 contributions
Jan 2020 • Family
My teens had a GREAT time on the tramps! We only bought an hour ticket and that was enough for us because they were worn out! It was lots of FUN.

I gave 3 stars because while we were checking in a boy about ten years old came down to the check-in with a busted nose. The staff acted quickly and took care of him. The mom was furious( as I would have been) because it was an employee that hit the kid.

Accidents happen for sure. I don’t even have a problem with employees playing dodgeball with the kids. But, when we went to let my daughter play, I knew instantly what had happened to the kid. The employee was still playing and throwing the ball extremely hard at guest. He had a good arm and could throw forcefully. He targeted a bigger guy when we were there and would not let up on him. I was nervous for my kid to play.

Second negative: it’s sure to happen in dodge ball. Someone is sure to get hit in the nose once in awhile. There should be a first aide area right up where the kids are jumping. The kid with bloody nose should not have had to leave the fun area and walk to checkin to get help.
Written January 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
SkylineChurchMouse, we appreciate your feedback! We have been in contact with the mom and son. We pulled all of our video surveillance to ensure that the party at fault be held responsible. It has come to our attention that it was not one of our employees, but instead a random guest that caused the injury to the kid. We do have a first aid station in our offices if accidents happen on the premises. Once again, we value your feedback and assure you that guest safety is our highest priority!
Written January 13, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

April P
Glen Allen, VA29 contributions
Aug 2020 • Family
Place looks cool with promises of fun but when almost every employee there doesn't care, it makes it not enjoyable and borderline dangerous. Employees aren't watching jumpers and making sure they follow rules - not jumping/landing right on top of others. Observed an employee eating a snack while running the ninja course. Employee assigned to dodgeball doesn't even supervise game whatsoever. No proper rotation of players in dodgeball and basketball arenas. Employees just don't care and act like the hate their job. Not one offered a smile. Many areas closed. Our kids couldn't get in on dodgeball or basketball games, ninja course, and were cut on front of many times all due to the lack of proper employee supervision.
Written August 29, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi April, we greatly appreciate your review. Thank you for bringing these issues to our attention; we will get this sorted out immediately as safety is our #1 priority. Thank you again.
Written August 31, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Chrystal
United States106 contributions
Apr 2021
I could not believe how completely unorganized this place was! This was our first visit and we expected so much more than what we got!

We brought 2 small kids to play in the toddler zone. After moving us from one register to another for an unknown reason, then sending us back out to sign the waiver, then making us wait again while employees chatted , and finally telling us it was cash only... how frustrating! We used the atm and then were herded into a small room and told watch the video...

After watching the video we had to find the toddler zone alone. No one offered directions. All the employees just disappeared.

The toddler zone is lacking and needs a serious update. There was a small trampoline, a lot of large legos, a pit full of very dirty foam squares, and thats about it. It is a VERY SMALL AREA.
Written April 25, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Jon
1 contribution
Jan 2020 • Family
It’s pretty good for kids and teens. However when we were there they were short staffed and not all the activities were open because there weren’t enough staff to monitor. Paid full price but only had access to trampolines. Unable to do ninja coarse or basketball. Should have gotten a discount
Written January 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Jonbmd, thank you for taking the time to leave us some feedback. During the slower season, our employees rotate from station to station. We are more than happy to open a station per request. We apologize that you experienced this issue during your visit. We would love to make up for the inconvenience. Please send us an email to contact@topjump.com. We look forward to hearing from you.
Written January 13, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Deborah R
Lexington, KY24 contributions
Jan 2022 • Family
Awesome time for our high energy kiddos! Loved the climbing walls and ninja course. Our girls are 7 and 10 and they stayed entertained the whole time we were there. 2 hours of fun and love that they were moving the whole time! Highly recommend
Written January 4, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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Frequently Asked Questions about TopJump Trampoline & Extreme Arena

TopJump Trampoline & Extreme Arena is open:
  • Sun - Sat 9:00 AM - 12:00 AM
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