We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

TopJump Trampoline & Extreme Arena

428 Reviews

TopJump Trampoline & Extreme Arena

428 Reviews
Get the full experience and book a tour
Recommended
Our most popular tours and activities
Nearby Experiences
Other experiences in Pigeon Forge
Full view
Location
Contact
3735 Parkway, Pigeon Forge, TN 37863-3813
Get to know the area
Tennessee Moonshine and Wine Tour From Pigeon Forge
Distillery Tours

Tennessee Moonshine and Wine Tour From Pigeon Forge

115 reviews
Visiting Tennessee wineries and moonshine distilleries on a guided tour means everyone in your group can enjoy the ample tastings without worrying about safe transportation options. Plus, a guide eliminates the guesswork of choosing among the area’s numerous distilleries and provides insight into industry history and prohibition culture as you go, making for a fun and informative tour from Pigeon Forge.
$60.00 per adult
428Reviews4Q&A
Traveler rating
  • 284
  • 76
  • 22
  • 14
  • 32
Traveler type
Time of year
Language
Selected filters
  • Filter
  • English
Popular mentions
BackroadGal wrote a review Oct 13
Bells, Tennessee27 contributions
It was an ok place. Staff wasn’t very friendly or helpful. One staff member told another staff member that he hated it there & couldn’t wait to leave. Our nephew had fun so that’s the most important thing to us.
Read more
Helpful
Share
RollTideFans wrote a review Oct 6
110 contributions20 helpful votes
Overall, the rock climbing walls were a hit. The ninja course was decent, but the staff here lacks a lot. No one was really friendly and only the guy at the front desk seemed happy to be there. This place could be great with staff attitude changes. It wasn’t very busy for a Friday night when we arrived. The staff didn’t really watch the kids or direct them in what to do safely. The trampoline area was average. We would probably skip out on this one next time.
Read more
Date of experience: October 2020
Helpful
Share
Response from Ljustice97, Public Relations Manager at TopJump Trampoline & Extreme Arena
Responded 2 weeks ago
Hi there, thank you for your review! We'll definitely look into this issue with our staff as it is unacceptable. Thank you for telling us about it!
Read more
Mel S wrote a review Oct 4
Chattanooga, Tennessee32 contributions5 helpful votes
Our girls (almost 4 & 1.5) had an absolute blast in the toddler zone. The foam blocks were fun for them but we did have to help them “swim” out. The playhouse was good for the little one. We were ok hanging out with them and helping jump around but there wasn’t a single staff person that checked on the area during our hour. Some boys, larger than height requirements, were climbing all over the large trampoline for about 10 min while their mom took pictures. They didn’t run over my girls but did keep them from playing in that area. It was the best $20 we spent in Pigeon Forge but do be aware the staff can be a little lax.
Read more
Date of experience: October 2020
Helpful
Share
Response from Ljustice97, Public Relations Manager at TopJump Trampoline & Extreme Arena
Responded 2 weeks ago
Hi there! Thank you for bringing your concerns to our attention. With reviews like yours we can fix those issues! We're glad to hear your girls had fun!
Read more
April P wrote a review Aug 2020
Glen Allen, Virginia17 contributions
Place looks cool with promises of fun but when almost every employee there doesn't care, it makes it not enjoyable and borderline dangerous. Employees aren't watching jumpers and making sure they follow rules - not jumping/landing right on top of others. Observed an employee eating a snack while running the ninja course. Employee assigned to dodgeball doesn't even supervise game whatsoever. No proper rotation of players in dodgeball and basketball arenas. Employees just don't care and act like the hate their job. Not one offered a smile. Many areas closed. Our kids couldn't get in on dodgeball or basketball games, ninja course, and were cut on front of many times all due to the lack of proper employee supervision.
Read more
Date of experience: August 2020
Helpful
Share
Response from Ljustice97, Public Relations Manager at TopJump Trampoline & Extreme Arena
Responded Aug 31, 2020
Hi April, we greatly appreciate your review. Thank you for bringing these issues to our attention; we will get this sorted out immediately as safety is our #1 priority. Thank you again.
Read more
Chad B wrote a review Aug 2020
Alexandria, Louisiana126 contributions70 helpful votes
THE GOOD: Excellent layout with lots of fun activities for the whole family. Our 18 year old loved everything, especially the rock climbing and ninja course. We "old-timers" also took part in all the fun and trampoline activities. We had a blast and could have stayed all day. NEEDS IMPROVEMENT; I understand that teens are the main workforce at places like this but would it be too hard to say "Hello and welcome to Top Jump?" The kids these days look so gloomy and like they are being punished and made to work. Customer service and greetings are a thing of the past in America.....Cheer up kids and SPEAK!!
Read more
Date of experience: July 2020
1 Helpful vote
Helpful
Share
Response from Ljustice97, Public Relations Manager at TopJump Trampoline & Extreme Arena
Responded Aug 6, 2020
Hi Chad B., thank you for reviewing your experience. We’re glad you had fun, and we will look into this issue with our staff. We hope you enjoyed your time in the Smokies and thank you for visiting us!
Read more
Previous