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Open today: 10:00 AM - 10:00 PM
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Review Highlights
BETTER THAN ACADIA. GREAT STAFF!

My colleagues and I had a bad day at work so we decided we would go to the island drink and then... read more

Reviewed yesterday
mootheart33116
,
Newport, Tennessee
Arcade Fun

The whole family enjoys going to arcades and this one did not disappoint. Good selection of games... read more

Reviewed yesterday
cincinmax
,
Cairo, Georgia
Read all 1,179 reviews
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Certificate of Excellence
Traveler Overview
  • Excellent78%
  • Very good15%
  • Average5%
  • Poor1%
  • Terrible1%
Travelers talk about
“wizard of oz”(87 reviews)
“game card”(23 reviews)
“playing games”(19 reviews)
About
Arcade City is a new boutique arcade that gives our customers a S.T.A.R. experience which stands for Something They'll Always Remember. We offer a unique family fun experience for all ages with a great atmosphere, the newest games and prizes. Our...more
Open Now
Hours Today: 10:00 AM - 10:00 PM
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Suggested duration: 1-2 hours
Contact
131 Island Dr, Ste. 1105, Pigeon Forge, TN 37863-5283
Website
+1 865-286-0149
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Reviews (1,179)
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LanguageEnglish
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Show reviews that mention
All reviewswizard of ozgame cardplaying gamescard systemclaw machinesskee ballall agesticket counterfun placelots of funkids and adultsstaff was friendlysuper funin townwhole familyprizetickets
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1 - 10 of 1,178 reviews
Reviewed yesterday

My colleagues and I had a bad day at work so we decided we would go to the island drink and then play at the arcade. Arcade City did not disappoint! we went there a little late (sorry again) and we thought with there being...More

1  Thank mootheart33116
Reviewed yesterday

The whole family enjoys going to arcades and this one did not disappoint. Good selection of games and prizes. Would go again.

Thank cincinmax
Reviewed 1 week ago

We had another great evening at The Island again with our granddaughters. They have had so much fun today and they love the Spinning Parrot ride but a special shoot out the gang in Arcade City they love the games there and Jessica and Blaire...More

Thank Glen D
Michael W, Manager at Arcade City, responded to this reviewResponded 2 days ago

Thank you so much for the Fantastic review. Jessica and Blaire are great employees along with the rest of the team. we are glad you enjoyed your time with us and we look forward to your next visit.

Reviewed 1 week ago

My sister and I love the Wizard of Oz game...way too much..lol. You have some great staff including Blaire, that make us want to come back. Kuddos to the staff for their work of making sure the machines get fixed and keeping the machines filled...More

Thank mgrimm
Michael W, Manager at Arcade City, responded to this reviewResponded 2 days ago

We thank you for your review!! Through a variety of games we offer and a friendly staff, I'm grateful to hear that we were able to meet all of your expectations. Guest service is what we're all about here at Arcade City. Be sure you...More

Reviewed 1 week ago

We took to of our granddaughters with us this trip and took them to The Island and they loved it, they wanted to play the arcade machines and the one just as you go in has 5000 tickets in and the 8 year old was...More

Thank gdavis0466
Michael W, Manager at Arcade City, responded to this reviewResponded yesterday

It is so great to have folks notice our staff, our prizes, and share the fun they had here. Thanks for letting us know that you had a great time here with us. I'm also glad to hear Blaire was helpful to you. He is...More

Reviewed 1 week ago via mobile

Great experience, diane was a lot of help! Fun place to take the family! Would recommend to take kids of all agesMore

Thank Lonna H
Michael W, Manager at Arcade City, responded to this reviewResponded 2 days ago

Thank you so much for the fantastic review. We are always glad to hear about our guest and employee interactions. Diana is new with us and has already proven that he is irreplaceable among the rest of our team. We can’t wait to see you...More

Reviewed 1 week ago via mobile

Enjoyed the games and how many tickets you can win quickly. Hubby loves the Wizard is Oz game. Son loves all of the claw mavhines. Daughter loves skee ball and the fishing game! Staff is ALWAYS helpful and patient. Blaire was outstanding to help us...More

Thank Anna H
Michael W, Manager at Arcade City, responded to this reviewResponded yesterday

Thanks for giving us a shout out! We're glad to hear that our arcade and staff went above and beyond for you during your visit with us. We do look forward to seeing you again soon, so come on back next time you're in town!!...More

Reviewed 1 week ago via mobile

Great arcade and amazing staff. Very clean and a very good environment to be in, as well as a good location

Thank danielost123
Michael W, Manager at Arcade City, responded to this reviewResponded 2 days ago

Thanks for the 5-star review! We take great pride in our Arcade and try to go above and beyond for each guest. We hope to see you again next time at The Island!

Reviewed 1 week ago

We had fun during our visit, but most of the games seemed to be focused on gaining more tickets for rewards, than actually playing games.More

Thank Carol D
Michael W, Manager at Arcade City, responded to this reviewResponded 2 days ago

We thank you for your review! Though we have a variety of games that we offer and a friendly staff, guest service is what we're all about here at Arcade City. We hope to see you again and that you will give us another chance...More

Reviewed 1 week ago via mobile

My family and I had a wonderful time! The staff was really helpful and had fabulous customer service! Thank you Marius for making the visit especially more memorable for my sons!

Thank Deanna L
Michael W, Manager at Arcade City, responded to this reviewResponded 2 days ago

Thanks for the awesome 5-Star review! Marius is an outstanding employee! We hope you come back and see us again soon!

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Questions & Answers
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alyssa s
July 22, 2018|
Answer
Response from Michael W | Property representative |
Hi, Alyssa s. our prices start at. General admisson 10.99 Kids ride 7.99 2-ride combo 14.99 And re-rides 7.99 the 2-ride combo is a single person rides 2 rides for the price listed. I... More
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