Absolute blast. Our family went to try it out without too many expectations. I lost count on how many times we rode the tubes down the slides. It was so fun. Everyone was friendly and helpful. Would do this all the time if we lived in the area.

Been twice now, and both times, only 7 slides have been open, not the 12 they advertise. It's $30 for 1 hour, and my wife and daughter got to slide 5 times. There is a moving walkway that takes you to top of slides, then the line zigs and zags. They barely got to the scanner to ride the 5th time. Kind of disappointing to just slide that few times for that amount of money. They did really enjoy it but dang open up all the lanes.

A great alternative to tubing on a mountain. They have the option to tube and play in a separate snow area. The tubing was great and the family had a blast. The snow area was more of a slush area though. Recommend going for the tubing if there isn’t any snow or Ober is sold out.

Tons of fun! Wasn’t crowded at 10 am Saturday in early May. A little pricey but worth the money— it really is in line with everything else in Pigeon Forge and Gatlinburg. I’m always cold so needed a light weight sweatshirt. Felt safe, and clean. Location is in a good area and convenient to other popular destinations. They had smaller tubes for the younger kiddos. Can get an add on for snow play that would be great if you have the time or younger children that wouldn’t snow tube. Waiver required before you pay.

The children had a wonderful time in the real snow tubing down the hill. One of the things that I appreciated was there is seven lanes that they can go down, so even when the line is long it moves pretty fast so they get a lot of tubing time. They also had a wonderful time playing and sliding around in the indoor snow area. However a downside for us is that there's no elevator to the watch out section upstairs. We had somebody with a limited mobility. Just made it difficulty for that person to be able to go up the stairs to be able to see and or even sit down to watch the children go down the tubing area. This is really the only disappointing thing was the accessibility to being upstairs. The staff was kind and courteous to us at check-in and as watching them interact with the children as well.

Only 1 of my 3 children under 12 was brave enough to try out the snow tubing, and she had a great time. It wasn't crowded when we got there around opening. My youngest wanted to to play in the snow room, but it seemed like mostly ice, so he only played in it a few minutes. Probably not something we would do again. The staff was very friendly and helpful.

Took grands, ages 11 and 12. Watch from observation desk upstairs. The kids loved it and would have stayed longer if possible. They even enjoyed the “snow area” which is packed down. I have mobility issues and had difficulty managing the stairs up to the observation deck. Could not find any other way up and could not see the kids well from main floor. An elevator would be nice. We were unimpressed with the girl at the ticket window. She was unfriendly and not overly helpful. Will take our grands again.