Best selling point was Ted Bundy's VW Bug on display. Staff were friendly and helpful. To experience everything (not during a pandemic) you would probably need a good 4 hours. There were many plaques near pictures and displays for you to read. I learned so much and found everything interesting. The only negative was the staff were not situated throughout the building and during our visit, my husband and I were the only ones wearing masks. The other visitors did not adhere to social distancing at all and were on top of us as we were trying to read. Truthfully, this would annoy me at any time, but knowing that you should keep your distance and you didn't, really irked me. At the end of the tour, there is a cute little gift shop with decently priced merchandise.

Went with our kids ages 11 & 14. We had reservations for right when they opened and got right in. Drove by later in our trip and line was wrapped around the building, so go early. The exhibits were very cool and interesting after the first 1/3. Be prepared for some kinda boring stuff about the Wild West and outlaws at the beginning. It gets better toward the middle. We all enjoyed it. We got the VIP passes and felt the detective activity book was very childish so we tossed them. We used the handheld audio devices maybe twice- not worth getting those IMO. All the info you need is written on the exhibits. The laser maze was fun, but lasted 1-2 minutes and it was over. Only 2 people can go at a time. Not worth the extra cost honestly. I’d recommend saving $ & just do the basic ticket.

While at the beginning we had a group of about 20 kids come up behind us, who were rather loud, pushy, and not interested in reading the signs. However, we stood to the side and let them pass us. This place does require a lot of reading!!! After that we really enjoyed our time here! We spent about 2 1/2 to 3 hours here! I have heard a lot of people say "I have been to the real Alcatraz, so I'm not interested in going to this museum". GUYS I promise you, you wont regret it. It is so much more than just Alcatraz. We really enjoyed the September 11th memorial display, as well as reading about Ted Bundy and John Wayne Gacy! Would definitely recommend making time to go through!

My husband and I stopped in on a random weekend trip and were excited as we had wanted to visit in the past. It was nice that we were warned about the temperature inside and they provided lockers for your coats for only $0.25 which was nice. There is a lot to see inside and they do offer add-on's. With the amount of information it does involve a lot of reading at each site which can be a little frustrating when there are a lot of other people going through. As you can imagine it got a little backed up in a lot of spots with people trying to read through all of the information. All and all the experience was okay I am not sure we would want to pay that price again though.

My friend wanted to see the OJ chase vehicle, so we stopped in and paid the $30ish admission fee. The museum is very polished and has a decent amount to look at. My main concern here is related to the pandemic. I get that this area of the country doesn't necessarily believe in being a responsible citizen. I can, for the most part, avoid it, but not here. Despite whatever response they might give to this review, there was no measuring of capacity. They put in whoever wanted to pay. This resulted in many rooms being overly full with maybe 5-10% of people wearing masks. It's good for business, but a bad look for any visitor wanting a responsible experience. As a result, I skipped a few exhibits that I would've been otherwise curious to explore. The content here is probably a 4 out of 5 normally. There are a few too many signs without a corresponding artifact/exhibit for my taste, but the artifacts/exhibits that they do have are generally interesting. Normally, I would recommend checking this place out even if it might be a smidge overpriced. Right now, however, I would suggest anyone that is remotely concerned with civic responsibility to avoid visiting.

We came here on a weekday and it was very crowded. A couple walked in before us and the cashier asked him to put on his mask which he promptly removed as soon as he walked away. Several groups did not have masks on and it wasn’t being enforced. Large groups in smaller areas lined up and packed waiting to see certain exhibits. Many sanitizer stations empty. We enjoyed seeing a lot of the things but we felt they should have timed it or not allowed so many in at once.

This is one place you do not want to go on a rainy day. It will take forever to get in and it is so crowded you can not see everything because there are so many people. Even if you buy your ticket in advance they still make you go back to the end of the line. The displays were interesting since there were a lot of authentic pictures and items, but the price was really high.

The museum is great in some areas, but a lot of reproduction items on display. A little pricey for admission and the line to get in was very slow due to only having one person running the register. Definitely worth checking out though!

The museum itself was very good and informative. but overall the way that they are handing COVID restrictions is terrible, you have to wait in line even if you purchase tickets on line and for a specific date and time, because they only let a certain amount of people in at a time, and once inside stand in line some more, cause they only have one cashier working. I suppose the staff is pretty tried of it also as they are rude and don't answer questions. It was definitely a let down as I had higher hopes for this stop. They make people wait to go in but groups catch up and you are then in a crowd, some masks on, some half off, etc. The museum keeps your interest and has interactive displays that children will really like and enjoy doing. It would have been better if staff was accommodating to the visitors more. Now that I have seen it, will have no need to return, really disappointed. I guess I just expected more than what was received in general.

We read the reviews so we were prepared for a lot of reading just not this much reading. There is a ton of very interesting information and artifacts. With so many artifacts, this place has the potential to be outstanding. The artifacts are surrounded with pictures and paragraph after paragraph of information to be read. Some displays were not well lit, some were very low or very small print and some were just too close together. I went in with the intention to read everything, but after 45 minutes of just standing and reading I had to start skipping most of it. I decided to look at all the pictures and artifacts but just read a line or two of the material presented. When I got to the 911 display I was excited to see a video in a viewing room. I sat down expecting to re-live some if the emotions from that day, but that's not what we got. We got more bullet points being read to you!!! There were short video clips, pictures and a basic audio presentation. We were all disappointed with this. My 12 year old son was disappointed that there was not more presented about Alcatraz. My daughter who is studying Forensics and Criminology loved the interactive question kiosks but thought videos would have added a lot. We paid extra for the audio tour for my son. He enjoyed it but got bored very quickly. The rest of us did not want to walk around the whole time holding something to our ear and looking for numbers to punch in to hear audio for that room. Overall the stuff in this place is pretty amazing, but there are ways to present it that would make you want to come back time and time again. We were ok the first time, but we have no desire to go back again.