Alcatraz East Crime Museum
Alcatraz East Crime Museum
4.5
10:00 AM - 9:00 PM
Monday
10:00 AM - 9:00 PM
Tuesday
10:00 AM - 9:00 PM
Wednesday
10:00 AM - 9:00 PM
Thursday
10:00 AM - 9:00 PM
Friday
10:00 AM - 10:00 PM
Saturday
10:00 AM - 10:00 PM
Sunday
10:00 AM - 9:00 PM
Write a review
About
Alcatraz East is a crime museum featuring an in depth look at American Crime History which includes artifacts from Alcatraz, but this is not a Museum dedicated solely to Alcatraz.Explore American History from a different perspective. Five unique galleries burrow deep into the studies of criminal intent, criminal profiles, the penal system, victims, crime prevention, forensic science, law enforcement and the Judiciary Branch of government. The museum is 25,000 square feet spread over 2 floors and includes over 100 interactives.
Suggested duration
2-3 hours
Suggest edits to improve what we show.
Improve this listing
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

Top ways to experience nearby attractions

See what travelers are saying
  • SaraB
    Ephrata, Pennsylvania11 contributions
    So good it should be a crime
    Best selling point was Ted Bundy's VW Bug on display. Staff were friendly and helpful. To experience everything (not during a pandemic) you would probably need a good 4 hours. There were many plaques near pictures and displays for you to read. I learned so much and found everything interesting. The only negative was the staff were not situated throughout the building and during our visit, my husband and I were the only ones wearing masks. The other visitors did not adhere to social distancing at all and were on top of us as we were trying to read. Truthfully, this would annoy me at any time, but knowing that you should keep your distance and you didn't, really irked me. At the end of the tour, there is a cute little gift shop with decently priced merchandise.
    Visited July 2020
    Written July 13, 2020
  • CISMANSPG
    Springfield, Missouri153 contributions
    Interesting Exhibits but go early
    Went with our kids ages 11 & 14. We had reservations for right when they opened and got right in. Drove by later in our trip and line was wrapped around the building, so go early. The exhibits were very cool and interesting after the first 1/3. Be prepared for some kinda boring stuff about the Wild West and outlaws at the beginning. It gets better toward the middle. We all enjoyed it. We got the VIP passes and felt the detective activity book was very childish so we tossed them. We used the handheld audio devices maybe twice- not worth getting those IMO. All the info you need is written on the exhibits. The laser maze was fun, but lasted 1-2 minutes and it was over. Only 2 people can go at a time. Not worth the extra cost honestly. I’d recommend saving $ & just do the basic ticket.
    Visited May 2021
    Traveled with family
    Written May 30, 2021
  • Rebecca Vowell
    Hopkinsville, Kentucky2 contributions
    Excellent Time!
    While at the beginning we had a group of about 20 kids come up behind us, who were rather loud, pushy, and not interested in reading the signs. However, we stood to the side and let them pass us. This place does require a lot of reading!!! After that we really enjoyed our time here! We spent about 2 1/2 to 3 hours here! I have heard a lot of people say "I have been to the real Alcatraz, so I'm not interested in going to this museum". GUYS I promise you, you wont regret it. It is so much more than just Alcatraz. We really enjoyed the September 11th memorial display, as well as reading about Ted Bundy and John Wayne Gacy! Would definitely recommend making time to go through!
    Hi MrsVowell23! Thanks so much for the great review! We hope that you were able to take in everything the museum has to offer, and then some! We do hope to see you again soon, as we are always updating and adding to our collection. Our museum also features two areas reserved for temporary exhibits that rotate annually. Be sure to visit us again soon to check those out! -Candice
    Written March 1, 2020
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited February 2020
    Written February 28, 2020
  • WeLovetoTravel1023
    Sardinia, Ohio21 contributions
    Random Trip
    My husband and I stopped in on a random weekend trip and were excited as we had wanted to visit in the past. It was nice that we were warned about the temperature inside and they provided lockers for your coats for only $0.25 which was nice. There is a lot to see inside and they do offer add-on's. With the amount of information it does involve a lot of reading at each site which can be a little frustrating when there are a lot of other people going through. As you can imagine it got a little backed up in a lot of spots with people trying to read through all of the information. All and all the experience was okay I am not sure we would want to pay that price again though.
    Hi Thanks so much for the great review! We hope that you were able to take in everything the museum has to offer, and then some! We do hope to see you again soon, as we are always updating and adding to our collection. Our museum also features two areas reserved for temporary exhibits that rotate annually. Be sure to visit us again soon to check those out! -Candice
    Written March 1, 2020
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited February 2020
    Written February 24, 2020
  • tumbleweedchris
    Richland, Washington938 contributions
    Decent Museum, Bad Sense of Civic Responsibility
    My friend wanted to see the OJ chase vehicle, so we stopped in and paid the $30ish admission fee. The museum is very polished and has a decent amount to look at. My main concern here is related to the pandemic. I get that this area of the country doesn't necessarily believe in being a responsible citizen. I can, for the most part, avoid it, but not here. Despite whatever response they might give to this review, there was no measuring of capacity. They put in whoever wanted to pay. This resulted in many rooms being overly full with maybe 5-10% of people wearing masks. It's good for business, but a bad look for any visitor wanting a responsible experience. As a result, I skipped a few exhibits that I would've been otherwise curious to explore. The content here is probably a 4 out of 5 normally. There are a few too many signs without a corresponding artifact/exhibit for my taste, but the artifacts/exhibits that they do have are generally interesting. Normally, I would recommend checking this place out even if it might be a smidge overpriced. Right now, however, I would suggest anyone that is remotely concerned with civic responsibility to avoid visiting.
    Visited July 2020
    Written July 6, 2020
  • Lincoln
    3 contributions
    Cool but no social distancing/masks enforced
    We came here on a weekday and it was very crowded. A couple walked in before us and the cashier asked him to put on his mask which he promptly removed as soon as he walked away. Several groups did not have masks on and it wasn’t being enforced. Large groups in smaller areas lined up and packed waiting to see certain exhibits. Many sanitizer stations empty. We enjoyed seeing a lot of the things but we felt they should have timed it or not allowed so many in at once.
    Hi lincolnway2- Thank you for your feedback. I hate to hear you had this kind of experience at the museum. We do our best to enforce the requirements, but do not have staff located everywhere in the museum to patrol currently, so we appreciate you letting us know. We will be sure to address these areas at our next staff meeting today. We apologize that this was the experience you had during your visit and hope you will consider returning another time.
    Written December 10, 2020
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited August 2020
    Traveled with family
    Written August 31, 2020
  • Ken N
    Toms River, New Jersey371 contributions
    Avoid going on rainy days
    This is one place you do not want to go on a rainy day. It will take forever to get in and it is so crowded you can not see everything because there are so many people. Even if you buy your ticket in advance they still make you go back to the end of the line. The displays were interesting since there were a lot of authentic pictures and items, but the price was really high.
    Visited July 2022
    Written September 29, 2022
  • d k
    16 contributions
    OK museum
    The museum is great in some areas, but a lot of reproduction items on display. A little pricey for admission and the line to get in was very slow due to only having one person running the register. Definitely worth checking out though!
    Visited May 2021
    Written May 28, 2021
  • rhaltn56
    Murfreesboro, Tennessee193 contributions
    Mixed review, just okay
    The museum itself was very good and informative. but overall the way that they are handing COVID restrictions is terrible, you have to wait in line even if you purchase tickets on line and for a specific date and time, because they only let a certain amount of people in at a time, and once inside stand in line some more, cause they only have one cashier working. I suppose the staff is pretty tried of it also as they are rude and don't answer questions. It was definitely a let down as I had higher hopes for this stop. They make people wait to go in but groups catch up and you are then in a crowd, some masks on, some half off, etc. The museum keeps your interest and has interactive displays that children will really like and enjoy doing. It would have been better if staff was accommodating to the visitors more. Now that I have seen it, will have no need to return, really disappointed. I guess I just expected more than what was received in general.
    Visited April 2021
    Written April 14, 2021
  • Debbie N
    United States3 contributions
    Mixed review
    We read the reviews so we were prepared for a lot of reading just not this much reading. There is a ton of very interesting information and artifacts. With so many artifacts, this place has the potential to be outstanding. The artifacts are surrounded with pictures and paragraph after paragraph of information to be read. Some displays were not well lit, some were very low or very small print and some were just too close together. I went in with the intention to read everything, but after 45 minutes of just standing and reading I had to start skipping most of it. I decided to look at all the pictures and artifacts but just read a line or two of the material presented. When I got to the 911 display I was excited to see a video in a viewing room. I sat down expecting to re-live some if the emotions from that day, but that's not what we got. We got more bullet points being read to you!!! There were short video clips, pictures and a basic audio presentation. We were all disappointed with this. My 12 year old son was disappointed that there was not more presented about Alcatraz. My daughter who is studying Forensics and Criminology loved the interactive question kiosks but thought videos would have added a lot. We paid extra for the audio tour for my son. He enjoyed it but got bored very quickly. The rest of us did not want to walk around the whole time holding something to our ear and looking for numbers to punch in to hear audio for that room. Overall the stuff in this place is pretty amazing, but there are ways to present it that would make you want to come back time and time again. We were ok the first time, but we have no desire to go back again.
    Visited April 2021
    Traveled with family
    Written April 10, 2021
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

4.5
1,812 reviews
Excellent
1,163
Very good
404
Average
155
Poor
54
Terrible
36

WeLovetoTravel1023
Sardinia, OH21 contributions
Feb 2020
My husband and I stopped in on a random weekend trip and were excited as we had wanted to visit in the past. It was nice that we were warned about the temperature inside and they provided lockers for your coats for only $0.25 which was nice. There is a lot to see inside and they do offer add-on's. With the amount of information it does involve a lot of reading at each site which can be a little frustrating when there are a lot of other people going through. As you can imagine it got a little backed up in a lot of spots with people trying to read through all of the information. All and all the experience was okay I am not sure we would want to pay that price again though.
Written February 24, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Thanks so much for the great review! We hope that you were able to take in everything the museum has to offer, and then some! We do hope to see you again soon, as we are always updating and adding to our collection. Our museum also features two areas reserved for temporary exhibits that rotate annually. Be sure to visit us again soon to check those out! -Candice
Written March 1, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

tumbleweedchris
Richland, WA938 contributions
Jul 2020
My friend wanted to see the OJ chase vehicle, so we stopped in and paid the $30ish admission fee. The museum is very polished and has a decent amount to look at. My main concern here is related to the pandemic. I get that this area of the country doesn't necessarily believe in being a responsible citizen. I can, for the most part, avoid it, but not here. Despite whatever response they might give to this review, there was no measuring of capacity. They put in whoever wanted to pay. This resulted in many rooms being overly full with maybe 5-10% of people wearing masks. It's good for business, but a bad look for any visitor wanting a responsible experience. As a result, I skipped a few exhibits that I would've been otherwise curious to explore. The content here is probably a 4 out of 5 normally. There are a few too many signs without a corresponding artifact/exhibit for my taste, but the artifacts/exhibits that they do have are generally interesting. Normally, I would recommend checking this place out even if it might be a smidge overpriced. Right now, however, I would suggest anyone that is remotely concerned with civic responsibility to avoid visiting.
Written July 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Lincoln
3 contributions
Aug 2020 • Family
We came here on a weekday and it was very crowded. A couple walked in before us and the cashier asked him to put on his mask which he promptly removed as soon as he walked away. Several groups did not have masks on and it wasn’t being enforced. Large groups in smaller areas lined up and packed waiting to see certain exhibits. Many sanitizer stations empty. We enjoyed seeing a lot of the things but we felt they should have timed it or not allowed so many in at once.
Written August 31, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi lincolnway2- Thank you for your feedback. I hate to hear you had this kind of experience at the museum. We do our best to enforce the requirements, but do not have staff located everywhere in the museum to patrol currently, so we appreciate you letting us know. We will be sure to address these areas at our next staff meeting today. We apologize that this was the experience you had during your visit and hope you will consider returning another time.
Written December 10, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Ken N
Toms River, NJ371 contributions
Jul 2022
This is one place you do not want to go on a rainy day. It will take forever to get in and it is so crowded you can not see everything because there are so many people. Even if you buy your ticket in advance they still make you go back to the end of the line. The displays were interesting since there were a lot of authentic pictures and items, but the price was really high.
Written September 29, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

d k
16 contributions
May 2021
The museum is great in some areas, but a lot of reproduction items on display. A little pricey for admission and the line to get in was very slow due to only having one person running the register. Definitely worth checking out though!
Written May 28, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

rhaltn56
Murfreesboro, TN193 contributions
Apr 2021
The museum itself was very good and informative. but overall the way that they are handing COVID restrictions is terrible, you have to wait in line even if you purchase tickets on line and for a specific date and time, because they only let a certain amount of people in at a time, and once inside stand in line some more, cause they only have one cashier working. I suppose the staff is pretty tried of it also as they are rude and don't answer questions. It was definitely a let down as I had higher hopes for this stop. They make people wait to go in but groups catch up and you are then in a crowd, some masks on, some half off, etc. The museum keeps your interest and has interactive displays that children will really like and enjoy doing. It would have been better if staff was accommodating to the visitors more. Now that I have seen it, will have no need to return, really disappointed. I guess I just expected more than what was received in general.
Written April 14, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Debbie N
United States3 contributions
Apr 2021 • Family
We read the reviews so we were prepared for a lot of reading just not this much reading. There is a ton of very interesting information and artifacts. With so many artifacts, this place has the potential to be outstanding. The artifacts are surrounded with pictures and paragraph after paragraph of information to be read. Some displays were not well lit, some were very low or very small print and some were just too close together. I went in with the intention to read everything, but after 45 minutes of just standing and reading I had to start skipping most of it. I decided to look at all the pictures and artifacts but just read a line or two of the material presented. When I got to the 911 display I was excited to see a video in a viewing room. I sat down expecting to re-live some if the emotions from that day, but that's not what we got. We got more bullet points being read to you!!! There were short video clips, pictures and a basic audio presentation. We were all disappointed with this. My 12 year old son was disappointed that there was not more presented about Alcatraz. My daughter who is studying Forensics and Criminology loved the interactive question kiosks but thought videos would have added a lot. We paid extra for the audio tour for my son. He enjoyed it but got bored very quickly. The rest of us did not want to walk around the whole time holding something to our ear and looking for numbers to punch in to hear audio for that room.

Overall the stuff in this place is pretty amazing, but there are ways to present it that would make you want to come back time and time again. We were ok the first time, but we have no desire to go back again.
Written April 10, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Krystal
Murfreesboro, TN1 contribution
Dec 2020 • Family
Terrible overall. Do NOT waste your money or time. You could look up, read about, and see pictures of everything that was at Alcatraz East on the internet. There were not much for artifacts that actually pertained to the displays. We bought our tickets online and still had to wait over a half hour in line outside the building. There was no point in buying them ahead of time for a specific time. When we entered we were told for our group of 4 to stand as close together as possible throughout our visit. It was SO packed it was hard to see the exhibits and there was no social distancing at all. I would not have enjoyed how packed it was in pre-COVID-19 times. Paying extra for the audio tour is unnecessary because the first 4 audio blurbs I heard did not add anything to the tour and said the same things that could be read. About 1/4 of the way into the tour, all 4 of our audio handsets stopped working. Staff was also not friendly when we entered or exited. When we told the staff that all of our audio handsets stopped working (we tested all of them as instructed before starting the tour) she smiled, laughed and said, "Oh, I wish you would have brought them back." We just promptly left. My question is how should we have done that when the place was packed and we were told to go one way? Would not recommend or return.
Written December 27, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Joe C
Hope Mills, United States8 contributions
Dec 2019
We really liked the place, you need at least four hours to see everything. I would tell all to go and explore. I only wished they had a snack area, you could rest and go back to looking around. There is so much to read and see. A rest, snack area would boost the people I think. We heard a lot of people leaving because they were hungry and need to take medicine to complete the museum. We thought it was really great information and history.
Wsfd
Written January 14, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi E3443ZRjosephc! Thank you so much for such a positive review! We're so happy to hear you had a great experience. While we hope that you enjoyed our museum to the fullest, we hope you'll come back another time, as we are always updating and adding to our collection. Our museum features two areas reserved for temporary exhibits that rotate annually, so be sure to visit us again soon to check those out! -Candice
Written January 15, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Angela R
Chicago, IL181 contributions
Jun 2021 • Family
It was a great learning experience, but it wasn't really captivating. There were a lot of posters with an encyclopedia of reading. The issue is if you're really into stuff like that and you want to learn about it, you won't here because you have a hoard of people closing in on you, pressuring you to move on before you've had a chance to finish talking it all in. The place is MUCH bigger than it looks from the outside, and therfore requires at least 2.5 hours to visit. The replicas of the cars were actually quite terrible. The little touch screen quizzes along the way were way too long. We had to skip most of them. I would not recommend to families with small children or teenagers. They would most likely not enjoy all the reading. Would I go again, probably not. However, I would recommend if a person were to go, be the first in line in the morning during the week (between Tuesday and Thursday) so you can really take it all in.
Written June 8, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Showing results 1-10 of 1,807
Is this your Tripadvisor listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim your listing

Alcatraz East Crime Museum - All You Need to Know BEFORE You Go (with Photos)

Frequently Asked Questions about Alcatraz East Crime Museum

Alcatraz East Crime Museum is open:
  • Sun - Thu 10:00 AM - 9:00 PM
  • Fri - Sat 10:00 AM - 10:00 PM



Alcatraz East Crime Museum Information

Excellent Reviews

1,163

Very Good Reviews

404

Alcatraz East Crime Museum Photos

1,336