Dollywood

Dollywood, Pigeon Forge: Hours, Address, Dollywood Reviews: 4.5/5

Amusement & Theme Parks • Water Parks
Read more
11:00 AM - 9:00 PM
Monday
11:00 AM - 9:00 PM
Tuesday
11:00 AM - 9:00 PM
Wednesday
11:00 AM - 9:00 PM
Thursday
11:00 AM - 9:00 PM
Friday
11:00 AM - 9:00 PM
Saturday
11:00 AM - 9:00 PM
Sunday
11:00 AM - 9:00 PM
Write a review
About
Dollywood, recognized as one of the world’s best theme parks, is known for its award-winning shows, rides and special events. Each season is celebrated with an outstanding festival, and in 2019, Dollywood opens Wildwood Grove, an impressive new area which features 11 thrilling attractions for families to enjoy. Entertainers and artists from around the world visit Dollywood each spring during Festival of Nations. Barbeque & Bluegrass carries the park toward summer with mouth-watering meals and free celebrity concerts throughout the park. Dollywood’s Summer Celebration means extended park hours and nightly fireworks. Fall brings glowing pumpkins, the sweet sounds of gospel music and amazing crafts during Dollywood’s Harvest Festival. Smoky Mountain Christmas during November and December is a must-see with more than five million sparkling lights, and delightful holiday shows, including Christmas in the Smokies, transform the park into a winter wonderland. Visit Dollywood.com
Suggested duration
More than 3 hours
Suggest edits to improve what we show.
Improve this listing
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
Learn more

Tours and Tickets

Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

4.5
18,246 reviews
Excellent
11,442
Very good
3,921
Average
1,631
Poor
678
Terrible
576

Chrystal
Attleboro, MA6 contributions
Family
Our family of 7 visited Dollywood and there really is something for everyone here. My Mother, Husband, kids (22, 17, 14, and 8) had a great time. We bought the three day pass. Our older kids took off to ride the big rides while our youngest stayed in the littler kid ride area’s. Food is excellent in the park. Most of our family had all you can eat food at Aunt Grannies one day. It was delicious. The fudge and saltwater taffy is affordable and very yummy. Much cheaper than other amusement parks. One thing that stands out about Dollywood is how friendly and helpful the staff is. At one point I needed to charge my phone and asked a staff member where a charging station was and he not only gave me directions but walked me there and chatted along the way about how I was enjoying my visit. I recommend the grist milk for cinnamon bread. It’s hot and wonderful. I did not go to any of the shows and neither did our family. It’s not our thing. Souvenirs were affordable and typical of most theme parks. There are designated smoking areas and I was happy not to smell cigarette smoke everywhere. Another issue was the games. They cost about $5 each to play. There are guaranteed win games which is good for little kids so they aren’t disappointed. My sons and daughter were happy with the prizes. Mario/Nintendo theme/ Among us/ and other stuffed animals. Also after a recent visit to 6 flags I was happy to see zero cannabis/ marijuana related prizes. The park is alcohol free. I recommend wearing good shoes as the park is not flat and there are hills up and down throughout the park. You can buy a refillable drink bottle or at each food station they will give you free iced water. I do not recommend the water park. It was overcrowded. There was very little shade, staff was rude, and I ended up taking an Uber from the water park back to our hotel and empty clean pool. It’s like Dollywood and the water park are run by completely different people and with different corporate values. Also there were tons of bees at the water park that was not something we experienced at all in Dollywood.
Written July 31, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Ziggymar6
Anderson, IN229 contributions
Couples
This was our first time here so we were excited. Ticket prices are quite outrageous ($79/ea) for what it is though. We bought the basic fast pass that gave you 8 uses, but it only got scanned twice at rides that had a 40 min wait. Everything else had no wait even for standard lines. We did go on a weekday so that may have made a difference. We don’t have kids so we only rode the roller coaster rides. A lot of them are a lot smoother than you’d think looking at them, but they are some of the shortest coasters I’ve ever ridden. The food lines became ridiculously long later in the day. We ate lunch around 1145 and had no wait but while we were eating that same line started wrapping around the building. We got cinnamon bread before we left to take home and probably had about a 30-40 min wait in line. I would suggest buying what you want to take home in the morning and renting a locker to keep it in. We rented a movable locker so you pay once and can transfer the rental to lockers close to each ride. It was $10 for that (online still says $7). We bought one of the festival food passes for the two of us and I would say if you’re there for food (which it appears most people that go there are) I would recommend that. It’s 29.99 and you get 5 items. Each item is almost 10 bucks a piece (except the drinks) if you buy it separately. It’s definitely somewhere you need to go once in your life, but I wouldn’t really care if I never went back.
Written May 22, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Michael K
Saratoga Springs, NY21 contributions
Parking was a breeze, and the tram to the entrance was comfortable with a wonderful employee who welcomed us all and sang (and quite well) on our short journey to the front gates.

They also have a "drop-off" area if you would rather unload the family, then park your car. Entering the park was a breeze and the very helpful personnel directed us to a "measuring station", where our children were measured for the safety of the rides and provided color coded wristbands (which corresponded to the rides they could enjoy). They also , at your request, will write the children's name & your cell number. What a great idea all the way around!

The park itself was immaculate. Plenty of trees and flowers to make you feel like you are truly in some place special. The entertainment was first rate. Live singers and several types of bands throughout teh day

Our children are 5 and 3.5 (girl and boy), so we stayed pretty much in the two distinct children's sections. There was never a wait of more than 5 minutes. How refreshing is that??!! Download their app for wait times and attraction information.

We got plenty done in the 5 hours we were there, and definitely recommend the two day pass (I believe it's good for up to 5 days, for $20 or so), if your travel plans allow.

While we didn't ride any of the adult thrill rides, there were plenty around, with minimal waits.

Dolly and staff, you really have done a superb job with your Amusement Park, making us all feel welcome, entertained, and fulfilled.
Written April 25, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

SneakinDeacon
Christiansburg, VA1,427 contributions
We arrived shortly before 10 a.m. We paid $25 to park and took the shuttle to the park entrance. We opted to pay the admission at the gate and by the time all the taxes and fees were added on it cost between $90 and $100 per person to enter the park. Once inside we found that the park was very clean and remained so throughout the day. You should be prepared to do a lot of walking and a lot of standing in line. They tell you to download the Dollywood App which will provide you with a park map, a list of rides and real time wait times. This is a good Idea most of the wait times listed were inaccurate. Several time we checked the app and found that wait times listed for some of the popular coasters were listed as 30 or 45 minutes only to find when we arrived that the wait time was well over an hour. Twice, we waited in line for well over 45 minutes to ride the coasters only to get close to boarding and the ride was taken out of service. There was no explanation as to why or how long the ride would be down. We expected to stand in line, and we knew that going in the middle of summer it was going to be hot. But it was frustrating to stand in line only for the ride to be taken out of service when we were close to boarding. The employees were for the most part friendly and professional but would not deviate from their scripted politically correct answer, that actually provided no information when other guests ask questions. We did take in a few of the scheduled shows, and they were quite enjoyable. We also had lunch in the park, and I must say it was very good and service was excellent. Dollywood is an enjoyable park but could be made even more enjoyable with a better app and better communication when rides are taken out of service. It was a long hot day, but we did enjoy the rides that were available to us.
Written July 31, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Mitchell M
1 contribution
Family
Brought my family of 5 here. We opted to take the trolley from patriot park, lot cheaper than parking and it takes u right to the front. We downloaded the app and quickly figured out how use it. It's very helpful at finding everything and tells u the wait times of the rides, shows ect. But it was so crowded, there was at least an hour wait for every single ride, even the kids rides. Some rides were 2.5+ hour wait. We asked the lady at the ticket booth thinking the hour wait was just the minimum or maybe wasn't working. She said no it was one of the busiest days at the park (Wednesday in June) Offered a raincheck pass to come back when it wasn't so busy. Figured ok not so bad, come back another day, we haven't really lost any money or much time, no big deal, just a bad day to visit.

Came back the next week, a few days after the busy 4th July weekend when most of the crowds have gone for a lil while. Park was great, minimum wait times, not very crowded at all. After two hours being there, they said there was lightning in the area and had close everything down but the eateries and shops. (We never saw lightning , heard thunder, or seen rain clouds) They said as soon as it passed the would reopen everything. After over 3 hours nothing reopened and we were told they most likely wouldn't, still never seen or heard lightning in the area. We asked about a possible refund or another alternative, this being our 2nd attempt at enjoying the park and not being able to, at what we felt was no fault of our own. After meeting some of the friendliest staff possible in the park we were meet by the person that must of lost their job as Grumpy at Disney World. We received an absolute stern NO on refunds or rainchecks it's absolutely not their policy. The lady then told us that lack of knowledge of the weather was our problem not Dollywoods. We tried to get her to explain their policy on bad weather, that at this point was still clear skys and 98°, and why they were still selling tickets to ppl to a closed park. We were then meet by the parks security to escort to the exit. He was very friendly by the way, but we have no idea why this treatment, we weren't rude, loud or anything of the sort. Just asking for justification of spending so much money to just ride 2 rides and buy some popcorn. I'll contest this on my credit card to be refunded that way if possible. I hate to judge a park by unforseen crowds and weather and the extremely bad attitude of one person in charge but it'll be long time before if I ever return.
Written July 6, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Chris H
Pooler, GA10 contributions
Visited for the first time on 3/22/22. It didn't start out great and didn't get better. The time to get through the parking was the first sign that they are not set up to handle any level of crowds. We purchased parking in advance. The wait was much too long. Why wouldn't they have a line dedicated to prepaid parking. Someone would simply scan the QR code and let you in? The wait for the tram ride was also too long. I can't imagine who designed the tram system because you are dropped off quite a distance from the actual entry. The park itself was clean but nothing special. I had downloaded the app and it was somewhat helpful in navigating the park. However, it fell short in terms of being up to date. We attended a few shows and a few rides but the next "SMH" moment came when it was time to eat. They make it very clear that you are only allowed to bring in a bottle of water. No food. That might be okay if they were prepared to provide food within a reasonable period of time. What they didn't say (and the app didn't indicate) is about half of the eating establishment are closed. We went to 3 different places before finding one that was open. The wait to get food was over an hour. We tried to grab a wrap from one of the stores but they were all gone and were not being replenished. If you can't provide adequate food service, then you need to relax your "no food" rule. The summary of the day was we paid $200 for the pleasure of waiting in line to park, waiting in line for the tram, walking from the tram drop off to the entrance and waiting in line for overpriced, mediocre food. With the time remaining, we were able to see a few shows and ride a couple of rides. My suggestion is find somewhere else to go and spend your money until these places figure out how to provide an enjoyable experience. I think Dolly would be embarrassed if she knew how this place is being "managed".
Written March 28, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for taking the time to share feedback about your recent visit with us. I am very sorry that you were disappointed with your experience at the park. If you will please send an email about your visit to guestservices@dollywood.com, we would appreciate the opportunity to further discuss your concerns.
Written April 4, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Trella W
Red Springs, NC24 contributions
We recently attended Dollywood for their Smoky Mountain Summer Celebration. We bought tasting passes to save on food costs, but the options were very spread out instead of 1-2 places. Often my husband and I had to walk great distances apart to get our food choices. The food was good but the walking to get it was annoying.

As usual the Lightning Rod was unreliable. Two poor kids I met had been in line 2 hours, got to front of line and it shut down. And I personally think time savers shouldn't be allowed on Lightning Rod. I understand people pay extra to skip lines but when it breaks down all the time...it should be every man for himself. It is not fair people wait in line an hour but other wait five minutes and ride while the hour waiters miss out when it breaks down.

Also, we stayed for the drone show....some idiot DJ played Whitney Houston when the butterfly was displayed. Dolly's park, and Dolly's symbol but they play of cover of Dolly's song?????
Written July 24, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

grthealth
Mesa, AZ14 contributions
We visited Dollywood Theme Park on Tuesday, June 21st, 2022. We found the rides to be spaced very far apart and some very difficult to find, despite having the app with a map. Unfortunately for us, we paid a lot of money for fast passes and could only use them one time as the two other rides we wanted to go on were both closed for maintenance, and we were unable to find the third ride despite asking directions multiple times and trying to follow the map. Frustrating as it is a relatively small park compared to others. If we could do it over again, we would forgo buying the very expenses fast passes (which were more than the tickets!). We found more enjoyment with panning for gold (additional price depending on the bag you want to purchase), watching the Blacksmith show where he was making a knife, the glassblower show (where he made a beautiful vase with an owl face on it), or popping balloons for prizes. We found shows we wanted to see were either closed or had minimal times they were showing, so we weren't even able to attend a show, other than a band playing country western music and a neat band playing as we were leaving the show. Was enjoyable with an 8 year old to walk around and see all of the interesting shops and restaurants that were available to visit. My cautionary tale, think twice before buying those expenses fast passes as the rides seemed sparse or frustrating as they were closed down. In hindsight, we would have had a better time going to Dolly's Splash Mountain, than the overpriced theme park.
Written June 22, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Janice M
Freeburg, IL223 contributions
Tried buying tickets in the area when we arrived. The ticket counters were all closed and some didn't appear they would be open during the week, I am assuming due to staffing shortages. We purchased our 2 day ticket on our phone. This worked fine and could be scanned at the ticket booth onsite. Be sure you take note that the parking is $20 and that is for each day you attend the park. We visited during Harvest Festival. The pumpkin decoratons were nice. The eagle exhibit was enjoyable and not overly crowded. We also saw the Malpass Brothers which were awesome Most of the musical entertainment and the Dolly exhibits are nice to see. The problem was the crowds. There were so many people that Dollywood could not handle the demand for food or drinks. We attempted to eat at Aunt Grannys and were told we were on a wait list for 1-1/2 but it ended up being closer to 2-1/2 hours. They actually turned people away because they were over 3 hours out. I know staffing is a problem but even the walk up counter places were so lined up. It took us over 30 minutes just to get a drink at the dip'n dots. They should have limited the entrance if they can't staff their food places. So many eatting were closed. This is a problem they need to remedy and fast. There were so many people you could hear complaining about this problem. Since we had a 2 day ticket we went back in the evening to enjoy the LumiNights. This was nice; however, you pretty much have to walk the entire park to see everything. I didn't really think it was worth it because by the time we walked the entire park and took our pictures it was time for the park to be closing. Sorry to say I was disappointed and will probably give Silver Dollar City a try since it is basically very similar and a lot closer to our home.
Written November 23, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for taking the time to share feedback about your visit with us during our Harvest Festival. I am very sorry that you were disappointed with your experience at the park. If you will please send an email about your visit to guestservices@dollywood.com, we would appreciate the opportunity to further discuss your concerns.
Written November 26, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jess S
Virginia Beach, VA53 contributions
Dollywood is a beautiful amusement park and our family enjoyed our first experience there on Friday August 12th. We were lucky to land the "everyone pays the kid price" for tickets (79$ each), BUT this was still a pretty steep cost. For a family of 2 adults and 1 child under 4 (FREE), we still paid over $160 w/ taxes and fees for tickets alone. Additionally, parking costs $25 per car. We made the decision to take our car versus using the Pigeon Forge trolly (would have cost $6 for two all day adult passes, free for our toddler) thinking that it would be more convenient to have our car there had we needed snacks/etc, however, in hindsight we never went to our car during the day at the park and could have saved some money. Food was reasonable once inside of the park, so we were thankful for that, but the lines in the eateries we went to were very long. Didn't seem like taking snacks would have been a big deal based on our experience at the security desk, but it could be hit or miss. Our kid is right over 36 inches tall and we were pleasantly surprised by the number of rides he was able to experience. I can't comment on the quality of the big roller coasters as we were focused on our toddler's experience this visit. We had a good time riding the train, but be prepared to wait. One of the other benefits we noticed was all of the shade available in most of the areas of the park. It was hot and humid the day we visited as is the norm for August in Tennessee, so we appreciated we could cool off in the shade and with many of the fans they had set up along the pathways in the park. We noticed most of the outdoor dining areas also had ceiling fans which was great. I think that the park managers should consider adding more lockers near the River Rampage water ride as those were all full when we tried to ride. We had to skip it, unfortunately. Sadly, the park had limited hours the week of our visit, so we had to leave by 7pm.

We will consider going again in the future if ticket costs don't increase further. While this is the norm for most theme parks (especially post-COVID pandemic) we hope that the "powers-that-be" will consider the families who can't afford to spend so much on a family trip, but still want to provide their kids with a fun experience.
Written August 15, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Showing results 1-10 of 18,176
Anything missing or inaccurate?
Suggest edits to improve what we show.
Improve this listing
Frequently Asked Questions about Dollywood

Dollywood is open:
  • Sun - Sat 11:00 AM - 9:00 PM