Creswick Woollen Mills
Creswick Woollen Mills
4
9:00 AM - 5:00 PM
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 5:00 PM
Sunday
9:00 AM - 5:00 PM
About
See firsthand how some of Australia's finest natural fiber products are made on a guided tour of the historic Creswick Woollen Mills. Meet and feed resident alpacas, and then follow the journey of yarn, from shearing through processing and weaving into luxurious products prized throughout the country. It’s a great way to appreciate Australian-made craftsmanship and makes an easy excursion from Ballarat or Daylesford. Choose from four daily tour times and make your way to Creswick Woollen Mills, located about 75 miles (120 km) from Melbourne or only a quick 20-minute drive from either Daylesford or Ballarat. Tours are 11am, 12noon, 1pm & 2pm daily. Our new cafe has recently opened with a selection of food and refreshing drinks that are locally sourced and produced. The tour is $15 per adult (includes up to three children free) and the entry fee is redeemable as a $15 discount on purchases over $50. $10 per senior or pre-arranged tour over 8 people. Entry fee is redeemable as a $10 discount on purchases over $40. The rest of the Mill’s attractions are free entry! We also offer free entry to the Mill’s A Very Fine Yarn interactive exhibit when you show your RACV card. Tour lengths are: Discovery 5-15 minutes; Fibre Experience 5-10 minutes; Fleece Tunnel 1-5 minutes; Process Walkway 5-20 minutes.
Suggested duration
1-2 hours
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

4.0
166 reviews
Excellent
56
Very good
76
Average
21
Poor
9
Terrible
4

Mike C
Sydney, Australia31 contributions
Jan 2017 • Couples
Old wool making machinery was good to walk through and also current spinning machines were in operation which were interesting. Given a good idea of the history of the mill and the family. The shop has a good selection of clothes and bed coverings. Quality products generally so not cheap.

Planned to eat lunch there as food was advertised. On a Wednesday, and maybe other mid weekdays it was basically closed with a very limited selection of cold items available.

If you are married and you wife has your credit card I suggest that you stay close to her.
Written February 16, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Michael, Thanks for taking the time to provide valuable feedback. We really appreciate it. Glad you had a great time at the Mill. Sincerely, Monique Shalit Communications Manager Creswick Woollen Mills
Written March 19, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

DavidElaine2011
Melbourne, Australia119 contributions
Apr 2015 • Couples
If you don't care how much you send on clothes this may be the place for you but if you are like me and you can't see the value in jumpers that cost you bucket loads of cash steer clear of the mills even the tour costs you money.
Written April 29, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

loulou46Melbourne
Melbourne22 contributions
Nov 2014 • Friends
Interesting to stop at the Creswick Woollen Mills and purchased some lovely warm socks & gloves. They have an extensive range of blankets, scarfs and clothing.
Written November 23, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

ClubOrganiser
Melbourne, Australia5 contributions
Aug 2014 • Friends
Visited last week with group of 30 which was booked some 6 weeks prior. Paid $15 each for Morning Tea and Tour. Morning Tea was DIY and instant coffee was truly awful. The Tour which was advertised as "Interactive" with views of factory processing and feeding the alpacas included consisted of walking unaccompanied down some corridors with photos and written information on the walls. The factory was not operating and was in total darkness and the alpacas were not available to see much less feed. The shop was large with a good variety of goods for purchase but the 70% discounts advertised were nowhere to be seen. The shop is probably worth a visit if you like expensive clothes but buy Morning Tea in nearby Creswick and skip the worthless Tour.
Written August 30, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi, Thank you for taking the time to write a Trip Advisor review. We appreciate your feedback & always pass this on to managers & staff so we can continue to improve on customer experiences. From speaking to the Retail Manager I understand that your visit unfortunately occurred on a day of a power outage so some parts of the tour, like meeting the alpacas, were not available. No doubt this effected your tour. Also of the $15 charge $10 is redeemable in the store. We definitely do have items discounted up to 70% off department store prices as you are buying direct from the factory for many items. I am sorry your experience was not satisfactory & we hope when you are in the area again you would consider visiting or come to one of our stores. Monique Shalit Communications Manager Creswick Woollen Mills monique@creswickwool.com.au
Written September 3, 2014
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Flewlikeacello
Melbourne, Australia5 contributions
Sep 2013 • Family
Advertised in the local paper as a family day where you could do a tour of the factory, sit in the café and feed the alpacas. The highlight of the tour was being shown the worlds longest picnic rug which says a lot about the tour. The café was instant coffee and bowls of lollies on the table set up in a cold shed. The coffee and lollies were free, but I'd rather have a café if that is what's advertised. Finally and most annoying, after waiting and asking 4 times about feeding the alpacas, we were told the alpacas had eaten too much and couldn't be fed more. This was 10 minutes after feeding time started and immediately after completing the tour we were told we had to do first. It's not like they were over run with children. There were only about 12 kids in the whole place! The kids did get to pat two alpacas, but other than that, it's not worth the visit. Shop is not cheap either and there was very little wool to buy. First and last visit for us!
Written October 3, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Mumoftwocheekyboys, I am truly sorry our Tourism Open House was not what you were expecting. Our regional Victorian Mill has undergone half a million dollar renovation, with interactive displays showcasing the fibre and fleece journey and the history of Creswick's vibrant story. I do apologise that our coffee machine was out of order, and that our substitution of complimentary (instant) coffee and lollies didn't suffice. I have put stronger contingencies in place to ensure this doesn't happen at one of our events again. Regarding your comments about alpaca feeding, our alpacas health is an utmost priority. Please rest assured that staff limiting public feeding time is purely in the interest in the health and well being of the animals. Again, I apologise for the inconvenience and invite you back for a personal meet and greet time with Felix, one of our alpacas or during our Shearing event this coming sunday. Please feel free to contact the mill store to arrange this. Thank you for the feedback, we appreciate the time you took to alert us to these shortcomings, assisting us to become a a world class exhibit. Kind Regards Briony Tourism & Events Manager
Written October 22, 2013
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

g1raffe
Melbourne, Australia20 contributions
Apr 2012 • Couples
Besides the obvious attraction of being able to buy top quality items made from wool and alpaca, at great prices, there is also a cafe there and alpacas on hand to ensure the children are excited about being there also. I bought 2 woolen blankets for my budding girl guides, as well as an alpaca and woollen blanket, and a gorgeous black woollen tunic dress...all a a good price. go and enjoy!
Written April 26, 2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

janhannah
Melbourne, Australia37 contributions
Oct 2019
I travelled recently to Creswick with my husband and another couple and visited the Mill.
We learned about the history, visited an amazing showroom with beautiful blankets, scarves, clothing made from alpaca wool and other soft fibres. There was so much to look at and then a cafe serving delicious food. The alpacas were so cute.
We went on a Tuesday when it was quiet, but the Mills have buses of visitors and I’m sure very busy. Recommend a stop at the historical Mills, you won’t be disappointed.
Written October 15, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Noel D
Melbourne, Australia63 contributions
May 2019 • Friends
Interesting to wonder around inside the old mill for the 20 odd minutes it takes. Depending upon how you look at it wondering around the store will take a lot longer and cost a lot more. They have a large range of very reasonable products and plenty of very helpful staff on hand to assist. Well worth dropping into
Written May 26, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Andy L
Melbourne, Australia2 contributions
May 2019 • Solo
I purchased one of their products, alpaca booties, and after 3 months of wear the soles tore and came away from the boot. After contacting their customer relations they did everything but accuse me of misuse of the product and blaming me for the product failing. Citing narrow design, indoor use and time passed as possible reasons for the product failing. Their solution is to offer a discount on buying another pair. I’m sorry but this is not good enough and has put me off buying anything else from their shop again.
Written May 15, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Vguudeal
Singapore, Singapore159 contributions
Jun 2018
We chose to stop by the Mill before heading back to Melbourne, for the kids to see alpacas. Not only were we treated to that, they got to feed lambs and goats and had a great time. Unfortunately, it was time to go, and even more unfortunately, our rental car refused to start! The lady at the cashier whom I approached to place a call to the rental company not only did not hesitate to help, she whipped out her own phone instead of the office phone. Advance Car Rental told her that their car was "perfect" when we took it out, despite it having done 105,000 miles! They refused to help. We felt desperate cos hotels in the area were full because of the Queen's birthday, so staying was not an option.
Emma really touched us as she activated her hubby Shane from home, to drive down 20-minutes one way, with jump start wires. It worked! Shane even taught us that the car is probably not well maintained cos the maintenance sticker on the windscreen was torn out, with only stains remaining where it should have been...
We are ever so grateful and highly recommend The Mills as a must-stop. Not only are the animals and the wool-making set-up educational for the kids, the staff are really friendly. Remember to look up Emma, and to the management of The Mills, please look after Emma and really treasure the gem your have. We surely will come back to see her!!!
Written August 25, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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