Creswick Woollen Mills
Creswick Woollen Mills
4
9:00 AM - 5:00 PM
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 5:00 PM
Sunday
9:00 AM - 5:00 PM
About
See firsthand how some of Australia's finest natural fiber products are made on a guided tour of the historic Creswick Woollen Mills. Meet and feed resident alpacas, and then follow the journey of yarn, from shearing through processing and weaving into luxurious products prized throughout the country. It’s a great way to appreciate Australian-made craftsmanship and makes an easy excursion from Ballarat or Daylesford. Choose from four daily tour times and make your way to Creswick Woollen Mills, located about 75 miles (120 km) from Melbourne or only a quick 20-minute drive from either Daylesford or Ballarat. Tours are 11am, 12noon, 1pm & 2pm daily. Our new cafe has recently opened with a selection of food and refreshing drinks that are locally sourced and produced. The tour is $15 per adult (includes up to three children free) and the entry fee is redeemable as a $15 discount on purchases over $50. $10 per senior or pre-arranged tour over 8 people. Entry fee is redeemable as a $10 discount on purchases over $40. The rest of the Mill’s attractions are free entry! We also offer free entry to the Mill’s A Very Fine Yarn interactive exhibit when you show your RACV card. Tour lengths are: Discovery 5-15 minutes; Fibre Experience 5-10 minutes; Fleece Tunnel 1-5 minutes; Process Walkway 5-20 minutes.
Duration: 1-2 hours
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
4.0
169 reviews
Excellent
57
Very good
78
Average
21
Poor
9
Terrible
4
Odyssey65222101866
1 contribution
Jun 2024 • Business
Creswick Woollen Mills is so good, if you're in ballarat and don't go here have you really visited ballarat? No. The alpacas are saucy and will make direct eye contact, and they kept making sexy eyes at me. Juicy bear (I kid you not the alpaca is called juicy bear) carnally craved me and if there hadn't been a fence we would have created the finest offspring Creswick had ever seen. I also froze to death, which really completed the Creswick Woollen Mills™ experience. 10/10 would look at overpriced goods again
Written July 7, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jude
Torquay, Australia599 contributions
Feb 2021 • Couples
We visited the mills during a two night stay at Creswick. We started with the free self guided tour and found it very interesting. Unfortunately there weren’t any live alpacas on the site at the time, but I believe they are often there for you to see. We then moved to the vast shop which is filled with so many wonderful items, bedding, clothes, gifts, footwear, hats, scarves and much, much more, all made from alpaca, angora, merino etc. While a lot of items are expensive, the quality is extremely high. Having said that, there is also a lot of reasonably priced garments and bedding items, including many sale items representing great value. Definitely worth a visit if you are in Creswick.
Written February 5, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hugary1
Sydney, Australia9,638 contributions
Dec 2021
Went initially do do some shopping as the place has a very large sales area. Prices are down as its like a factory outlet and the quality, quantity and range were very good.
Both mens and women's wear as well as bedding needs. Great friendly staff who then showed us the museum which was a very interesting addition to the day.
My wife made a number of purchases and was very happy with the deals on offer
Both mens and women's wear as well as bedding needs. Great friendly staff who then showed us the museum which was a very interesting addition to the day.
My wife made a number of purchases and was very happy with the deals on offer
Written December 24, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
aahsarzie
Melbourne52 contributions
Jun 2020
We called and enquired about a tour but no one called us back. Assume they werent running due to covid-19. We visited anyway and had excellent friendly service by a girl whose name escapes me. I managed to pick up some woolen blankets on sale which were a good bargain. Apart from that, the cafe was closed so we couldnt try that, and we couldnt view the mill, only through the windows. Even though I had purchased a cardigan and jumper from their store in Daylesford the day before, for the most part i think the clothes would be out of the average persons budget. I think my jumper was about $330 and the cardigan was about $460, before a sale discount was applied. The quality is amazing however. Was worth the trip for the blankets we purchased but would probably only visit again if we could do the tour.
Written June 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Travel wise twosome
Geelong, Australia126 contributions
Sep 2024 • Couples
This is a must see if visiting Creswick. I’ve been involved in the wool industry for over 50 years so wasn’t too keen on visiting here. Thought it would be the same old story that I know so well. I was very pleasantly surprised! It has a great static tour as well as a visit to the animal pens. Even better, it has an amazing shop with top class woollen garments for both men and women. I highly recommend a visit here.
Written September 1, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mike C
Sydney, Australia30 contributions
Jan 2017 • Couples
Old wool making machinery was good to walk through and also current spinning machines were in operation which were interesting. Given a good idea of the history of the mill and the family. The shop has a good selection of clothes and bed coverings. Quality products generally so not cheap.
Planned to eat lunch there as food was advertised. On a Wednesday, and maybe other mid weekdays it was basically closed with a very limited selection of cold items available.
If you are married and you wife has your credit card I suggest that you stay close to her.
Planned to eat lunch there as food was advertised. On a Wednesday, and maybe other mid weekdays it was basically closed with a very limited selection of cold items available.
If you are married and you wife has your credit card I suggest that you stay close to her.
Written February 16, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Michael,
Thanks for taking the time to provide valuable feedback. We really appreciate it.
Glad you had a great time at the Mill.
Sincerely,
Monique Shalit
Communications Manager
Creswick Woollen Mills
Written March 19, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DavidElaine2011
Melbourne, Australia111 contributions
Apr 2015 • Couples
If you don't care how much you send on clothes this may be the place for you but if you are like me and you can't see the value in jumpers that cost you bucket loads of cash steer clear of the mills even the tour costs you money.
Written April 29, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
loulou46Melbourne
Melbourne20 contributions
Nov 2014 • Friends
Interesting to stop at the Creswick Woollen Mills and purchased some lovely warm socks & gloves. They have an extensive range of blankets, scarfs and clothing.
Written November 23, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ClubOrganiser
Melbourne, Australia5 contributions
Aug 2014 • Friends
Visited last week with group of 30 which was booked some 6 weeks prior. Paid $15 each for Morning Tea and Tour. Morning Tea was DIY and instant coffee was truly awful. The Tour which was advertised as "Interactive" with views of factory processing and feeding the alpacas included consisted of walking unaccompanied down some corridors with photos and written information on the walls. The factory was not operating and was in total darkness and the alpacas were not available to see much less feed. The shop was large with a good variety of goods for purchase but the 70% discounts advertised were nowhere to be seen. The shop is probably worth a visit if you like expensive clothes but buy Morning Tea in nearby Creswick and skip the worthless Tour.
Written August 30, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi,
Thank you for taking the time to write a Trip Advisor review. We appreciate your feedback & always pass this on to managers & staff so we can continue to improve on customer experiences. From speaking to the Retail Manager I understand that your visit unfortunately occurred on a day of a power outage so some parts of the tour, like meeting the alpacas, were not available. No doubt this effected your tour. Also of the $15 charge $10 is redeemable in the store. We definitely do have items discounted up to 70% off department store prices as you are buying direct from the factory for many items. I am sorry your experience was not satisfactory & we hope when you are in the area again you would consider visiting or come to one of our stores.
Monique Shalit
Communications Manager
Creswick Woollen Mills
monique@creswickwool.com.au
Written September 3, 2014
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Flewlikeacello
Melbourne, Australia5 contributions
Sep 2013 • Family
Advertised in the local paper as a family day where you could do a tour of the factory, sit in the café and feed the alpacas. The highlight of the tour was being shown the worlds longest picnic rug which says a lot about the tour. The café was instant coffee and bowls of lollies on the table set up in a cold shed. The coffee and lollies were free, but I'd rather have a café if that is what's advertised. Finally and most annoying, after waiting and asking 4 times about feeding the alpacas, we were told the alpacas had eaten too much and couldn't be fed more. This was 10 minutes after feeding time started and immediately after completing the tour we were told we had to do first. It's not like they were over run with children. There were only about 12 kids in the whole place! The kids did get to pat two alpacas, but other than that, it's not worth the visit. Shop is not cheap either and there was very little wool to buy. First and last visit for us!
Written October 3, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Mumoftwocheekyboys,
I am truly sorry our Tourism Open House was not what you were expecting. Our regional Victorian Mill has undergone half a million dollar renovation, with interactive displays showcasing the fibre and fleece journey and the history of Creswick's vibrant story.
I do apologise that our coffee machine was out of order, and that our substitution of complimentary (instant) coffee and lollies didn't suffice. I have put stronger contingencies in place to ensure this doesn't happen at one of our events again.
Regarding your comments about alpaca feeding, our alpacas health is an utmost priority. Please rest assured that staff limiting public feeding time is purely in the interest in the health and well being of the animals. Again, I apologise for the inconvenience and invite you back for a personal meet and greet time with Felix, one of our alpacas or during our Shearing event this coming sunday. Please feel free to contact the mill store to arrange this.
Thank you for the feedback, we appreciate the time you took to alert us to these shortcomings, assisting us to become a a world class exhibit.
Kind Regards
Briony
Tourism & Events Manager
Written October 22, 2013
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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