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Address: 16701 Collins Ave, Newport Beachside Hotel & Resort, Sunny Isles Beach, FL 33160-4201
Phone Number:
+1 305-749-2100
Website
Today
9:00 am - 9:00 pm
Closed now
See all hours
Hours:
Mon - Fri 9:00 am - 9:00 pm
Sat - Sun 9:00 am - 7:00 pm
Sat 9:00 am - 8:00 pm

TripAdvisor Reviewer Highlights

Read all 70 reviews
Visitor rating
  • 24
    Excellent
  • 21
    Very good
  • 7
    Average
  • 6
    Poor
  • 9
    Terrible
Good, relaxing couples message

We booked a couples message while staying at the hotel. The facilities are nice, clean and up-to-date. The atmosphere was tranquil. They had a large relaxing room that had low... read more

Reviewed January 24, 2015
Tyler M
,
Kalamazoo, Michigan
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70 Reviews from our TripAdvisor Community

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Showing 67: English reviews
North Miami, Florida
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed February 24, 2015

I purchased a groupon for my boyfriend and I for a late Valentine's day gift but when I tried calling for a reservation MULTIPLE times, I received no response. When I finally got through days later I got a young lady which was professional but the call got disconnected so I called again hoping to resume the call but I... More 

Helpful?
1 Thank Marly A
May L, Manager at Aveda Seven Seas Spa, responded to this review

Marly, Please accept my apologies for any inconvenience we may have caused you. In your review you said that you were booking for the 19th. If you need the reservation for March 19th, I am positive that I can help you. Please contact me, May Luis, directly at the spa or e-mail me at May@sevenseasspasalon.com and I will make sure... More 

Clermont, Florida
Level Contributor
13 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
Reviewed February 14, 2015

Unfortunately I cannot write a review on the actual services offered by this spa. I do not live in the Miami area but I am travelling there soon and I wanted to book a massage during my stay. I saw this spa on Groupon and it was close to my hotel. I called multiple times on Wednesday. I got the... More 

Helpful?
1 Thank Brian H
May L, Manager at Aveda Seven Seas Spa, responded to this review

Good Morning Brian, Please accept my appologies for this inconvenience. Last week we were experienceing extremly high call volume for Groupons, Valentine's Day and Pesidents Day. I know that you already reserved elsewhere but would love it if you would try us in the future. I am going to message you on facebook my e-mail and direct extension in order... More 

Miami, Florida
Level Contributor
8 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed February 3, 2015

I had been a loyal customer for years; I started with a Groupon and since then I felt in love with the Spa. It is the best gift, for friends and love ones! I always had a great service, and everytime I had the chance to speak with the manager(Ms May) she always had been nice and helpful. I'm for... More 

Helpful?
Thank sjupr100
May L, Manager at Aveda Seven Seas Spa, responded to this review

Dear Guest, Thank you so much for the great review. It is a pleasure to be able to make someones day a little brighter. Please ask for me at the front desk next time you are here, I would love to meet you. Best regards and many thanks, May Luis Spa Director More 

Kalamazoo, Michigan
Level Contributor
11 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed January 24, 2015

We booked a couples message while staying at the hotel. The facilities are nice, clean and up-to-date. The atmosphere was tranquil. They had a large relaxing room that had low lighting, great for taking a nap in before your message. The message was a good value, but nothing to rave about. I could tell the masseuse was not "traditionally trained"... More 

Helpful?
Thank Tyler M
May L, Manager at Aveda Seven Seas Spa, responded to this review

Tyler, Thank you so much for your great review. We appreciate it and hope to have you as our guest very soon. Best Regards, May Luis Spa and Salon Director More 

Hialeah, Florida
Level Contributor
16 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed November 21, 2014 via mobile

i have been to this spa a few times, always lacking on providing in services.....but today all I can say it was "perfect". reception was courteous , my massage by Luz and facial by margarita...were amazing.....the spa was clean and punctual...Going back for sure...thanking those ladies for magic hands...thank you for a wondeful day. Marilyn herrera

Helpful?
Thank Marilyn H
May L, Manager at Aveda Seven Seas Spa, responded to this review

Ms. Herrera, Thanks so much for your outstanding feedback. I will definitely pass your review along to Luz and Margarita and the rest of the team. I hope we can meet on your next visit. All my best, May Luis Spa & Salon Director More 

Hollywood, Florida
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed November 3, 2014

I had received a gift voucher through Groupon as a present and I needed to use it before it expired. I had made bookings for a massage and a facial, and they had advised that I also had use of a tiki cabana for the day. Unfortunately, it also happened to be one of the first cold days in South... More 

Helpful?
Thank SimplySassy
May L, Manager at Aveda Seven Seas Spa, responded to this review

Dear Guest, Thank you for your kind words and pleasant review. We look forward to seeing you soon. Should you need anything at all please feel free to contact me at your convenience. All my best, May Luis More 

Cooper City, Florida, United States
1 review
Reviewed October 29, 2014

I never got a chance to use my voucher because I couldn't make an appointment. I must have called at least 15 times. I left messages with my name and number and no one would return my calls. Maria finally answered one of my calls and I requested to speak to the manager. She said she would call me in... More 

Helpful?
Thank Paulette S
May L, Manager at Aveda Seven Seas Spa, responded to this review

Hi Paulette, I am so sorry for this inconvenience. I assure you that we can correct this situation however, we do not have the correct contact information for you. Under separate cover i wrote you a private message on tripadvisor to let you know the number we have on file for you and that it is not going through. I... More 

Miramar, Florida
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed July 28, 2014

This was my 1st visit. Thank goodness I had a heads up with valet parking only. I got there 10 minutes prior, and they informed me they were running behind, and they provided a complimentary mani/pedi which I though was good customer service. After that my massage which was scheduled for 10, I was called at 12. Facial was soon... More 

Helpful?
1 Thank Julie J
May L, Manager at Aveda Seven Seas Spa, responded to this review

Dear Guest, Thank you for your positive feedback. I will make sure that the culinary team looks into your comments. For the future, if you do not wish to tip at the front desk that is no problem, you can always leave the cash directly to your service provider. We look forward to your next visit. Best Regards, May Luis... More 

1 review
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed July 7, 2014

It's hard to say not to go since there are good deals and I had a pleasant massage however I just went with my husband for a couples massage and was embarrassed on the facility there were no sandals for him he had to come out in his own socks and shoes the robes smelled so stale and the whole... More 

Helpful?
1 Thank Leahmarie831
May L, Manager at Aveda Seven Seas Spa, responded to this review

Dear Guest, Thank you for your feedback. Please rest assured that the spa has new robes and slippers and aroma of eucalyptus and orange now fill the spa. I sincerely apologize that we did not exceed your expectations on your visit. I am diligently working with the spa team in order to give great and consistent service to all our... More 

Miami, FL
Level Contributor
30 reviews
common_n_attraction_reviews_1bd8 30 helpful votes
Reviewed June 17, 2014

The lounge/waiting area was very nice. The area has comfortable chaise lounges with blankets, is bathed in blue light, and has "spa like" music. I think of a spa as quiet and relaxing; however, the other ladies there had different ideas because I heard sooo much talking from the ladies getting services and the workers that it was somewhat difficult... More 

Helpful?
Thank platynum1
May L, Manager at Aveda Seven Seas Spa, responded to this review

Dear Guest, Thank you for your feedback. My apologize for the loud guests and not exceeding your expectations. Since your visit we have made the necessary updates to the amenities. There are now nuts and infused waters throughout the spa as well as q-tips, shower caps and combs in both locker rooms. We look forward to having you visit our... More 

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