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Review Highlights
Good but understaffed

Good fun for the kids on trashy weather days. Some jobs like baby toys and tables need cleaning but... read more

Reviewed March 8, 2019
Silvergriffin21
via mobile
Great kids birthday party

We had our child’s 5th birthday party at the lions den today which was great. The 20+ kids all had... read more

Reviewed January 6, 2018
kevin o
via mobile
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Traveler Overview
  • Excellent56%
  • Very good12%
  • Average15%
  • Poor12%
  • Terrible5%
Mar 8, 2019
“Good but understaffed”
Mar 17, 2019
“Un clean sticky tables.”
About
We are a Childrens indoor soft play centre incorporating a cafe selling fresh local produce. We also have our very own childrens pre school nursery called Cubs Corner. There are two playframes, one is aimed at children under 5 and the bigger one is...more
Contact
Snowdrop Lane, Haverfordwest SA61 1JB, Wales
Website
+44 1437 767104
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Reviews (39)
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LanguageEnglish
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1 - 10 of 39 reviews
Reviewed March 17, 2019 via mobile

Kids enjoyed playing cheap entry price. however had to clean our own table. Food is rather expensive and had to wait a long time.

Date of experience: January 2019
Thank Sweetwelsh375
Reviewed March 8, 2019 via mobile

Good fun for the kids on trashy weather days. Some jobs like baby toys and tables need cleaning but what do you expect with only one member of staff on duty (Jodie) when place was crammed. Hats off to her running round like a blue...More

Date of experience: March 2019
Thank Silvergriffin21
Reviewed August 11, 2018 via mobile

Visited whilst on holiday. Our kids (5 and 2) loved it, the large playframe had lots to keep them entertained. Unfortunately the place is filthy and it would put me off coming back. There were dirty cups and plates left on our table from the...More

Date of experience: August 2018
Thank dontliketomoanbut
Reviewed January 6, 2018 via mobile

We had our child’s 5th birthday party at the lions den today which was great. The 20+ kids all had a brilliant time playing in the play areas for a couple of hours. All of the staff were helpful and prepared the separate party room...More

Date of experience: January 2018
Thank kevin o
Reviewed August 1, 2017

I visited The lions Den on 1 7 2017 with my disabled son i arrived at 11:45 to meet with a friend. I went to the counter to purchase lunch for my son who is on a special diet i asked if they did mash...More

Date of experience: August 2017
6  Thank dollfaceWales
Reviewed June 12, 2017 via mobile

Friendly staff who interact with children and the adults. Food is really good. Would highly recommend to anyone wanting a fun filled day with the kids.

Date of experience: June 2017
Thank lucyphil118
Reviewed February 21, 2017 via mobile

Saturday I went oh dear. Under staffing or is this normal. Firstly told to pay by the till inside. Now then if anyone was clever, you could dodge entry fee. Took absolutely ages to get served. Top that food was the same, watching a young...More

Date of experience: February 2017
Thank stephenhK6402JQ
Reviewed August 17, 2016 via mobile

Clean well kept comfy sofas kids play area with huge slide. I had a 4 yr old and 2 yr old he needed help getting up to the top as large climb but made it and loved it. Balance bikes and little tikes cars as...More

Date of experience: August 2016
Thank Katy A
Mike M, Owner at The Lions Den, responded to this reviewResponded January 4, 2017

Hi Katy, Thank you for the honest review, we do take customers comments and experiences very seriously. I wanted to mention the loyalty stamp, you should of course have had two stamps, one for each child on seperate cards. I would be more than happy...More

Reviewed August 6, 2016 via mobile

Came here with my two daughters , the staff are lovely the place was clean. Had food the kids meals are a decent size , paninis are very tasty

Date of experience: August 2016
Thank chrissiec84
Mike M, Owner at The Lions Den, responded to this reviewResponded January 4, 2017

Thank you for taking the time to leave us an honest review. We do appreciate all of our customers comments good and bad. It gives us the opportunity to improve where we need to.

Reviewed August 2, 2016 via mobile

Visited for the first time in two years hoping for some improvement, sadly not. Had to wait 5 mins to be let in by a rude member of staff who was wearing blue catering gloves handling money. The whole place is grotty, chairs and carpets...More

Date of experience: July 2016
4  Thank rington123
Mike M, Owner at The Lions Den, responded to this reviewResponded January 4, 2017

Hello Rington, Thank you for taking the time to give us a review. I would be interested in talking to you at length about your visit as it doesnt seem to fit in with other peoples experiences. I can only assume that either other people...More

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