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Review Highlights
Great experience

Staying at the Comfort Inn Downtown, once our sightseeing visit over in Memphis caught a taxi to... read more

Reviewed November 8, 2018
missbrowneyesxx
,
Norwich, United Kingdom
During remodeling, here's how to get there

We heard all about the remodeling and how hard it is to get to the trains. Here's our advice. The... read more

Reviewed October 11, 2018
HSD987
,
Huntsville, Alabama
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Traveler Overview
  • Excellent28%
  • Very good33%
  • Average21%
  • Poor9%
  • Terrible9%
Nov 8, 2018
“Great experience”
Oct 11, 2018
“During remodeling, here's how to get there”
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545 S Main St, Memphis, TN 38103-4819
Downtown
+1 901-529-0390
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Reviewed November 8, 2018

Staying at the Comfort Inn Downtown, once our sightseeing visit over in Memphis caught a taxi to the Amtrak station for onward visit to New Orleans. On arrival, if you wish to drop cases off then walk on to platform and turn right to ticket...More

Date of experience: October 2018
1  Thank missbrowneyesxx
Reviewed November 7, 2018 via mobile

The entrance is very difficult to find and staff not very helpful. We checked in luggage and boarded the Amtrak only to discover that we hadn’t been given enough tickets (need one for each piece of luggage). Back to the ticket office then to be...More

Date of experience: November 2018
Thank Millymolly77
Reviewed October 11, 2018

We heard all about the remodeling and how hard it is to get to the trains. Here's our advice. The main station building at the corner of S. Main and Patterson has no usable doors except in the back facing the track. To get right...More

Date of experience: October 2018
4  Thank HSD987
Reviewed July 10, 2018 via mobile

The place is packed and you will have to stand in line for a very short time there’s inside seating and outside seating , the prices are affordable the portions are big.

Date of experience: July 2018
2  Thank Donna B
Reviewed May 19, 2018 via mobile

The entrance during remodel is hard to find. If using GPS it's easier to search for MATA. I took pictures of the building and screenshot the location. May be someone else won't have these issues.

Date of experience: May 2018
3  Thank Tracy T
Reviewed April 26, 2018

The building is being remodeled and the old entrance is closed. The "station" is a small room and entry is only by way of cab or a long walk from the south. The cabs stationed in Memphis the ones that sit idling and preying on...More

Date of experience: April 2018
7  Thank zzzjones
Reviewed April 4, 2018

Our Amtrak conductor sped the train to get us into Memphis (our final stop) 30 minutes ahead of schedule. What was the advantage? The departure from Memphis was a set time and being there early meant we had to stand outside in the rain until...More

Date of experience: March 2018
Thank Randal J
Reviewed February 12, 2018

Please...please help Amtrak passengers get access to the terminal. We walked almost four city block to get to the temporary Amtrak desk...someone could of a better terminal...?

Date of experience: February 2018
1  Thank Mickey L
Reviewed November 25, 2017

The original station is closed and is being refurbished and converted to a hotel, so it should be good when finished, Meanwhile the station is just a room with grumpy staff and two trains (The City of New Orleans) a day one in the morning...More

Date of experience: November 2017
Thank Alan L
Reviewed November 8, 2017 via mobile

Central Station is the Amtrak terminal for its New Orleans to Chicago route. The Amtrak portion of the station is refurbished-old, with ticket counters behind a wrought iron screen, tiles floors, old wooden benches for departing passengers, and an outside area immediately adjacent to where...More

Date of experience: November 2017
2  Thank rlayneholley
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Questions & Answers
Ask a question
leroyfleming57
October 4, 2018|
Answer
Response from MungoDragons |
Yes, there is a driveway off S.Main (between E.Georgia and E.Carolina Aves) that leads up to a carpark at the end of which is the main platform area. So you can drop passengers and luggage VERY close to the train and waiting... More
0
Votes
MarkS6592
May 30, 2018|
Answer
Response from leroyfleming57 |
Is the construction done and is the new entrance open
0
Votes