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Caledonian Canal Visitor Centre

Open today: 9:00 AM - 5:00 PM
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Traveler Overview
  • Excellent30%
  • Very good52%
  • Average13%
  • Poor3%
  • Terrible2%
Travelers talk about
“nice coffee”(3 reviews)
About
The Caledonian Canal Centre in Fort Augustus is a world-class visitor and destination hub. The centre offers all year round facilities for visitors and locals, including information, a gift shop promoting relevant and locally sourced goods and a...more
Closed Now
Hours Today: 9:00 AM - 5:00 PM
Suggested duration: < 1 hour
Contact
Caledonian Canal Centre | Canalside, Fort Augustus PH32 4BA, Scotland
Website
+44 1463 725581
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Reviews (302)
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Traveler rating
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Show reviews that mention
All reviews caledonian canal nice coffee wonderful cafe free toilets nice souvenirs decking area quick snack seafood chowder grab and go engineering feat loch ness watching the boats thomas telford harris tweed scones interesting place worth a visit
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1 - 10 of 198 reviews
Reviewed yesterday

Quick coffee stop before going on the Loch Ness cruise. Nice coffee and cakes. Tables not crammed together and friendly staff . Very clean toilets. Nice little gift shop too.

Date of experience: September 2019
Thank nocera1
Reviewed 5 days ago via mobile

We popped into the visitor centre each morning for breakfast and a coffee. The are various pastries, full cooked breakfast or various baps. Staff are very helpful and polite. We kept returning so that's a good sign.

Date of experience: September 2019
Thank HappyHman1
Reviewed 6 days ago via mobile

Lovely visitor centre right on the loch offering shop, cafe and toilets. Ideal stop if you’re passing through or based in Fort Augustus.

Date of experience: September 2019
Thank Woody2903
Reviewed 1 week ago via mobile

On a dreary drizzly day this was a fantastic stop for a great value bacon roll and coffee. The centre itself was good with some nice gift ideas plus excellent information, maps, etc. The cafe was equipped in modern style with local information on the...More

Date of experience: September 2019
Thank Dilly4472
CaleCanalCentre, Guest Relations Manager at Caledonian Canal Visitor Centre, responded to this reviewResponded 6 days ago

Dear Dilly4472, Thank you so much for your amazing review, we really appreciate your kind words. We are delighted you had such a great experience in our cafe and shop at the Caledonian Canal Centre. We would be happy to receive your best toilets in...More

Reviewed 1 week ago

I took some friends to the visitor centre for lunch and the food was amazing. Freshly made, fresh and fast service. A great atmosphere within. Staff in the shop were a little grumpy with tourists but not worth lowering my 5 star rating, just hope...More

Date of experience: August 2019
Thank Seaside424470
CaleCanalCentre, Guest Relations Manager at Caledonian Canal Visitor Centre, responded to this reviewResponded 1 week ago

Dear Seaside424470, Thank you very much for your lovely feedback, we are happy you enjoyed our freshly prepared meals at the Caledonian Canal Centre. Sorry to hear the staff in the shop was a bit grumpy, we will definitely take that on board and discuss...More

Reviewed 2 weeks ago

We didn't have long in Fort Augustus but would have liked to have spent more time in the visitor centre.

Date of experience: August 2019
Thank AllyandBarry
CaleCanalCentre, Guest Relations Manager at Caledonian Canal Visitor Centre, responded to this reviewResponded 1 week ago

Dear AllyandBarry, Thank you very much for your review. We hope you do get the chance to come back and visit us. Wishing you all the best, Caledonian Canal Centre Team

Reviewed 2 weeks ago

Good centre. Had a drink and a snack in the cafe. Home made cakes. Plenty of seats. Good coffee. Ideal for a quick snack. Shop ajoined. Lovely Scottish products not like the normal tourist rubbish. Also a grab and go coffee shop. Lovely to see...More

Date of experience: August 2019
Thank Lizzie R
CaleCanalCentre, Guest Relations Manager at Caledonian Canal Visitor Centre, responded to this reviewResponded 2 weeks ago

Dear Lizzie R, Thank you for your lovely feedback, we are happy you enjoyed your visit to the Caledonian Canal and to our centre. We pride ourselves on having something different to offer so we appreciate the recognition. Wishing you all the best. Caledonian Canal...More

Reviewed 2 weeks ago

You dont need to visit the panama canal, visit this beautiful location to see the locks in action. Its easy to visualise the movement of vessels through the locks and imagine the science behind this.More

Date of experience: August 2019
Thank kurup_raje
CaleCanalCentre, Guest Relations Manager at Caledonian Canal Visitor Centre, responded to this reviewResponded 2 weeks ago

Dear kurup_raje, Thank you for your kind words. We are happy you enjoyed your visit to the Caledonian Canal and experienced the historical marvel it is. We might not have the climate Panama does, but nevertheless, it's equally stunning. Wishing you all the best, Caledonian...More

Reviewed 3 weeks ago

If you are looking for service with a smile please walk straight past this place. The staff are awful. Rude and unhelpful sums them up. All I wanted was a croissant heating up and this was officially mission impossible until 12pm! No discussion the computer...More

Date of experience: August 2019
Thank ClaireLaw
CaleCanalCentre, Guest Relations Manager at Caledonian Canal Visitor Centre, responded to this reviewResponded 3 weeks ago

Dear Claire Law, Thank you for leaving us your helpful feedback. While we do pride ourselves on providing excellent customer service with a smile, we apologise that on this occasion we fell short and did not meet your expectations. Our breakfast finishes at 11:00 and...More

Reviewed 4 weeks ago via mobile

Two coffee bars, one for grab and go tajeout and the other for customers who wish to take their time. Good assortment of coffee and tea options and a wide variety of fresh pasteries. Also sells books and souvenirs.

Date of experience: August 2019
Thank Arlen M
CaleCanalCentre, Guest Relations Manager at Caledonian Canal Visitor Centre, responded to this reviewResponded 4 weeks ago

Dear Arlen M, Thank you for your kind words, we are glad you enjoyed your visit to the Caledonian Canal Centre and you liked our coffee and pastries. Hoping you enjoyed your visit to the Scottish Highlands. Kind regards, Caledonian Canal Centre Team

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Questions & Answers
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70baby
September 4, 2019|
AnswerShow all 9 answers
Response from Pam S | Reviewed this property |
There is a large car park but not sure if you can stay overnight. We parked at the side of the loch on a side road - opposite the Canal centre.
1
Vote
robbiemactours
August 10, 2018|
AnswerShow all 2 answers
Response from Sfrantz | Reviewed this property |
Park at the gas station just north of the canal as you're coming into Fort Augustus, it will be obvious as there is a huge parking lot there. Then walk two minutes south on the road and you are at the canal. Don't try to... More
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