Dewar’s Aberfeldy Distillery

Dewar’s Aberfeldy Distillery: Hours, Address, Dewar’s Aberfeldy Distillery Reviews: 4.5/5

Dewar’s Aberfeldy Distillery

Dewar’s Aberfeldy Distillery
4.5
10:00 AM - 6:00 PM
Monday
10:00 AM - 6:00 PM
Tuesday
10:00 AM - 6:00 PM
Wednesday
10:00 AM - 6:00 PM
Thursday
10:00 AM - 6:00 PM
Friday
10:00 AM - 6:00 PM
Saturday
10:00 AM - 6:00 PM
Sunday
12:00 PM - 4:00 PM
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About
Discover the Dewar family’s pursuit of Scotch whisky perfection in the distillery they built in 1898. Producing the beautifully balanced single malt at the heart of the Dewar’s blend, Dewar’s Aberfeldy Distillery is the spiritual home of America’s top selling Scotch. Tour the distillery to see how we create the distinctive honeyed richness of our spirit. Access our atmospheric warehouse and learn how we double age our whisky for extra smoothness. Explore our interactive exhibition, guided by our bespoke app. Soak up the atmosphere in our welcoming cafe and Whisky Lounge, and fill your own bottle from our hand-selected casks. Booking online is essential to secure your experience. Free parking and foreign language leaflets available.
Suggested duration
1-2 hours
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

4.5
1,147 reviews
Excellent
848
Very good
246
Average
39
Poor
7
Terrible
7

Caitlin
Glasgow, UK137 contributions
Couples
We booked the £9 basic tour and knew in advance that the production area was closed. Some people on here seem surprised but I read it before hand either on the website or in the email so just do some research. You get shown a movie at the start which was interesting then placed in a museum for 45 minutes and left to your own devices. This was perhaps too long to be in there however each to their own. Our tour guide was very enthusiastic and it was nice that he was from the local area. It would have been nice to have spent some more in the room with the casks since the production area was closed. The whisky tasting was good though. Didn’t realise they were owned by Bacardi so that takes the traditional-ness out of it a little.
Written September 26, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Laura E
Leeds, UK1,851 contributions
Couples
A nice combination of video introduction, museum time and explanation in the warehouse, finished off with two drams of whiskey. A wonderful greeting from staff and a well organised experiemce that took 2 hours. The tablet we used in tje museum section made it interactive and our guide was very personable. Masks are required during all parts of this tour. Some discounts in the gift shop for ticket holders. I think the basic tour offered good value for money at £9 per adult or £7 for students. A well run operation and tasty whiskey.
Written September 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Steven F
Perth, UK22 contributions
Couples
Although the production area is closed for visiting at the moment, we had a great talk delivered by a very knowledgeable and enthusiastic young man. I went for the connoisseur tour and for that you get a 27 year old dram straight from the cask and 5 premium drams sitting poured and waiting for you.

The self guided part in the museum was rather interesting and it was augmented with use of their ipads to scan areas in order to read more info.

Can thoroughly recommend and I'd like to do it again when folk can to the full tour
Written October 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Babs
London, UK62 contributions
Couples
Mixed feelings. We booked the tour last minute, so probably didn’t read everything properly. At no point during the booking process, however, was it made clear that the production area is currently inaccessible due to Covid, which we found a great disappointment. Having rechecked the website later, I still couldn’t find that information anywhere. Also, if you are looking for an independent distillery, don’t be fooled by the frequent use of words such as “traditional” on their website. The owner is Bacardi and again, the website doesn’t mention that. Another disappointment but I guess we should have done our research.

On arrival you have your temperature taken and a member of staff checks you in for your tour. The guy who we had to deal with (Bruce?) was quite brusque and abrupt. For the first point of contact on site, they could definitely do with someone friendlier and with better customer skills. You are not allowed to wear your own face mask as “it is a live production site” and they force you to wear one of theirs, but like I’ve mentioned before, you don’t even go anywhere near the production area. First, you get to watch a short film and then find yourself left to your own devices and trapped in the museum area for 45 mins. The actual tour basically consisted of a brief talk delivered in one of the former warehouses. The guide was nice enough, but we couldn’t help the feeling that it was all rushed through and done half-heartedly. After probably 15 mins max we were taken to the bar for tasting. Again, a very brief talk from the guide, drink up and go home.
Hardly any guidance on tasting, and the guide was with his back to us anyway as he seemed to be concentrating his attention on the other table (there were 5 of them and 2 of us but that doesn’t make us less valuable guesses).

We have visited quite a few distilleries before and this one was the worst so far. To make things even worse, they have a truly idiotic one way system in place, which does nothing but create chaos. Once in, if you need to go to the toilet, or are visiting the shop only, you end up queuing with everyone else outside and being bossed around by Bruce, unless you come with the guide, then the 2 meters rule goes out of the window and the whole group is allowed to push through the narrow entrance, past other people.

I’m really not sure where all the enthusiastic comments come from as we were left feeling quite puzzled after the bizarre experience. I’d recommend you go elsewhere.
Written September 24, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
We’re sorry to hear that you have mixed feelings about your visit. To re-open safely, we have had to adjust our tour structure to our Silent Season offering. All of the information relating to how the tours work and measures in place can be found on the COVID page and individual tour pages of our website. We’re sorry that you missed these details. As a manufacturing facility, we must maintain an approved standard specification of face mask to be worn by all staff and visitors to the distillery, regardless of where you go there is a cross contamination risk and we are trying to keep everyone as safe as possible. Bruce is personally upset by being named in your comments, he is one of our longest serving guides and while he clearly didn’t give his usual high level of service, he does deeply care about our guests' enjoyment. As you point out, we generally get excellent reviews and will work with the team to understand why your experience was different. Thank you for your review.
Written September 25, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

M Gilmore
Invergordon, Scottish Highlands, Scotland147 contributions
We've done a number of distillery tours and this is definitely a really good one to try.

The staff were all very friendly and helpful, and our guide (Zoe, I think?) was excellent. Beforehand we had a look round the interactive museum, which was interesting, then we were on the 'basic' tour which is excellent value for money.

The tour itself takes an hour and was really informative, especially about the blending process and the history of Dewars. At the end you get 1 dram from a choice of 3, or a drivers pack if you're not partaking. There's also a brief film you can watch before or after.

The shop was very good too, and the cafe looked nice (although we didn't use it).

Whether you know a bit about whiskey already or if you're new to it, we'd definitely recommend.
Written February 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Ann C
Nashville, TN2,737 contributions
We did not have reservations for a tour and there were no openings when we visited.

We went over to the bar area and spent some time speaking with Ross who was exceptional!

We do not feel that we missed out. Ross was very friendly and informative and we enjoyed spending time speaking with him about whiskey.
Written June 21, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for your review Ann, we're happy to hear you still had a great visit with us despite being unable to join our tour and enjoyed our whisky bar whilst speaking to Ross about whisky. We hope to welcome you again and highly advise pre-booking our tours online as our slots fill up very quickly!
Written June 24, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Michelle I
Cockermouth, UK171 contributions
Couples
Really enjoyable experience. Our tour guide was very knowledgable and informative. We had a short film first explaining the background of how Dewars started and the people behind its success. Then we had a tour of the museum which was great seeing the history of the distillery. Because of covid restrictions we could not visit the actual production area so had a video showing the process with tour guide explaining each stage. The whisky tasting was also great and safely organised. We all felt it was great value for money and came home with a couple of bottles of whisky. Definitely worth a visit!
Written May 31, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

ChrisSFE
Falkirk, UK11 contributions
Wedding anniversary tradition. Since 2016 when we're married up at Errichel we have visited the distillery to avail ourselves of filling our own specially engraved bottle with the single cask malt. This year our thanks go to Eleanor for arranging it all and to Ross for being the maitre d'. Always a lovely friendly visit from all. We will be back next year.
Written May 30, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

John M
Forfar, UK92 contributions
Solo
I was bought the cask tour as a Christmas present from my daughter, which I visited on Saturday 1st February. Tour was excellent, Tom who was our tour guide was informative with a sense of humour and above all wanted to ensure we had a good visit. The shop is excellently priced and the resturant area is great if people are waiting to pick you up as you’ve had a drink.The smells and the history are amazing especially the museum, well worth a visit when you’re in Aberfeldy
Written February 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Timbo3765
Pershore, UK623 contributions
Couples
Managed to book a couple of tickets for a tour whilst in area. Warm welcome and the tour was a mixture of exhibits, film show and guide. Professionally done and lots to see. Our tour included two tastings each and was nicely done. For drivers, their tastings can be put into mini bottles to take away.
Unusually, the whisky we bought was only £1 cheaper in Tesco’s (admittedly on offer) after a £5 reduction with our ticket in the distillery shop. There is also a nice little cafe in the tasting room too.
Written May 25, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Frequently Asked Questions about Dewar’s Aberfeldy Distillery

Dewar’s Aberfeldy Distillery is open:
  • Sun - Sun 12:00 PM - 4:00 PM
  • Mon - Sat 10:00 AM - 6:00 PM
Buy tickets in advance on Tripadvisor. If you book with Tripadvisor, you can cancel at least 24 hours before the start date of your tour for a full refund.

We recommend booking Dewar’s Aberfeldy Distillery tours ahead of time to secure your spot. If you book with Tripadvisor, you can cancel up to 24 hours before your tour starts for a full refund. See all 10 Dewar’s Aberfeldy Distillery tours on Tripadvisor



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