Dear Sherlock Thank you for your feedback - it is important to us. I am delighted to hear you enjoyed the marble runs & cream tea. We stock a huge range of products in our shop, with many items at reduced prices & of course lots of marbles, with prices starting from as little as 5p - I am very sorry that you could not find what you wanted at a price to suit you.

Hello Thank you for posting your feedback - it is important to us. We are genuinely very sorry that you did not enjoy your visit here. In order to ensure that we are doing our best to keep everyone safe we have worked with and acted on the advice of our local Environmental Health Officer to further improve on the systems we already have set in place & to regulate the number of visitors on site & she is satisfied with what we have done. We have worked hard to ensure that we comply with government guidelines & regulations including carrying out risk assessments, installing hand sanitiser stations, setting up one way systems, using enhanced cleaning regimes, putting up signs, adding screens around counters etcetera. Whilst we are still working on skeleton staff we simply do not have the capacity to employ someone on the door or to take bookings (particularly as we do not charge entrance fees). On busy days we put a large and very clear sign outside our doors asking customers not to enter until another one leaves - whilst the majority observe this & follow social distancing guidelines - unfortunately not everyone does. We hope that you and your family stay safe.