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Ealu Medi Spa Therapy - CLOSED

Review Highlights
Awful experience-don't bother

I booked a massage and facial here in January, and arrived an hour before the appointment, as you... read more

Reviewed February 6, 2015
talkingheads27
via mobile
Very disappointing

Lovely staff but everything else was below standard and disappointing. I had the deluxe manicure... read more

Reviewed January 18, 2015
Brid Mack M
,
Valparaiso Region, Chile
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Traveler Overview
  • Excellent0%
  • Very good0%
  • Average0%
  • Poor16%
  • Terrible84%
Feb 6, 2015
“Awful experience-don't bother”
Jan 18, 2015
“Very disappointing”
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Jessop St | The Heritage Hotel, Portlaoise, Ireland
+353 57 867 8848
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Reviewed February 6, 2015 via mobile

I booked a massage and facial here in January, and arrived an hour before the appointment, as you usually do, to use the advertised facilities-sauna, hot tub etc. But no such luck-the spa door was locked. Receptionist at leisure centre told me the therapist was...More

8  Thank talkingheads27
Reviewed January 18, 2015

Lovely staff but everything else was below standard and disappointing. I had the deluxe manicure and it was chipping within a few hours. The salon itself was run down and could have done with a spring clean.my friend had a massage which lasted 15 mins...More

Date of experience: January 2015
5  Thank Brid Mack M
Reviewed December 24, 2014 via mobile

I am extremely disappointed with the level of service I received today in Ealu Portlaoise. I booked in for HD Brows treatment and over the past two months I engaged in a number of Facebook messages with a staff member regarding the treatment. On arrival...More

12  Thank JulieConroy
Reviewed March 1, 2014

I received a voucher for a "Spa Day" for 2 for this place. It was the most horrible experience from start to finish. When we arrived, we were informed that they did not have our booking, blaming a new receptionist for the error. From there...More

Date of experience: February 2014
14  Thank Eithne M
Reviewed September 30, 2013

Had booked a Groupon spa deal and was disappointed - multiple problems with the bookings going missing 3 times! Staff explained that this was because all the bookings a made at head office. Staff very friendly & polite & helpful. Poor upkeep of reception room...More

Date of experience: August 2013
6  Thank Mexic07
Reviewed September 1, 2012

my comments refer to the spa only - not the hotel. i booked a spa package on groupon and wish i had read the previous review first. it fell way short of what i expected a spa in a 4 star hotel to be. The...More

7  Thank helens044
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