We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

West Town Mall

Is this your business?
Save
Share
Review Highlights
Standard Mall, well spread out and lots of shopping options

It was a short visit and the mall is not enormous. Yet if you aren't here for shopping then you can... read more

Reviewed 1 week ago
Suvra Kanta R
,
Bengaluru, India
via mobile
Girls get away

We went here on our vacation and shopped till we dropped. Nice selection of stores, found some... read more

Reviewed April 2, 2018
Sapphireyes64
,
Sapphire, North Carolina
via mobile
Read all 74 reviews
9
All photos (9)
Full view
Certificate of Excellence
Traveler Overview
  • Excellent35%
  • Very good46%
  • Average16%
  • Poor2%
  • Terrible1%
Travelers talk about
“nice mall”(8 reviews)
“disney store”(6 reviews)
“food court is”(5 reviews)
About
Suggested duration: More than 3 hours
Local Weather
Powered by Weather Underground
76°
55°
Sep
66°
44°
Oct
54°
35°
Nov
Contact
7600 Kingston Pike, Knoxville, TN 37919-5600
Website
+1 865-693-0292
Call
Top Selling Tours & Activities in and around Knoxville
from $69.99
More Info
from $49.99
More Info
Reviews (74)
Filter reviews
69 results
Traveler rating
24
32
10
2
1
Traveler type
Time of year
LanguageEnglish
More languages
24
32
10
2
1
Show reviews that mention
All reviewsnice malldisney storefood court isthe cheesecake factoryamerican eaglemovie theaterknoxville areabelkstallsbuckleexercisemerchandiseparkingrestaurantssaturday
FilterEnglish
Updating list...
1 - 10 of 69 reviews
Reviewed 1 week ago via mobile

It was a short visit and the mall is not enormous. Yet if you aren't here for shopping then you can wrap it up in a hour. There is a good food court with a fair number of outlets. Dillard's, Express, JC Penney and other...More

Thank Suvra Kanta R
Reviewed 4 weeks ago

I found the management unpleasant and seemed to careless about customer service. That's too bad when this mall is trying to make a comeback.

Thank Christiana T
Reviewed 4 weeks ago

The piped in music is entirely too loud. In the food court it is so loud you have to yell if you want to have a conversation. Other places in the mall aren't as bad, but to you have to look for a place quiet...More

Thank Curtis C
Reviewed August 7, 2018 via mobile

Love to go to the mall. The disney store is my favorite. My niece loves American Eagle and Sephora. I love just hanging out here. Fun fun fun..

Thank Debbie G
Reviewed July 28, 2018

I took my daughter to Vera Bradley in the Mall. She bought a large cloth bag for school. Afterwards I walked around the mall for about 30 minutes, visited several shops and got some good exercise. Even though this was a Saturday night and the...More

Thank 71douglasm
Reviewed July 25, 2018

We went to the movies at west town mall, we got there early planning on earlier movie could not get in till after 6 so we made a day of shopping and hanging out before we saw our movie. After the movie we was leaving...More

Thank Daniel P
Reviewed July 19, 2018

Simon malls has something really special here. This place has it all, from a newly remolded luxury seating movie theater to manned massage chairs. This place is big, well lit, clean and offers up a sensory extravaganza, that is sure to test your will power....More

Thank Scott E
Reviewed July 7, 2018 via mobile

The Belk had a nice selection but was dated and dirty, which was highlighted by the narrow, smelly, and unkempt restrooms. The mall has a good selection of stores and is easy to locate, but it wanes in comparison to others in the area.

Thank rrlbag
Reviewed June 6, 2018

West Town Mall My son loves shopping at west town mall, here in Knoxville. They are remodeling the entire mall; the food court got a huge make over with new up to date chairs and tables. They are having a huge reopening, event that will...More

Thank Dionne F
Reviewed April 2, 2018 via mobile

We went here on our vacation and shopped till we dropped. Nice selection of stores, found some bargains. Not to far from hotel. Convenient. Some good restaurants near by.

Thank Sapphireyes64
View more reviews
Nearby
Nearby HotelsSee all 88 hotels in Knoxville
Comfort Inn & Suites Knoxville West
275 reviews
.30 miles away
Extended Stay America - Knoxville - West Hills
47 reviews
.43 miles away
InTown Suites Knoxville
10 reviews
1.35 miles away
Holiday Inn Express Hotel & Suites Knoxville West - Papermill Dr
234 reviews
1.71 miles away
Nearby RestaurantsSee all 1,258 restaurants in Knoxville
The Cheesecake Factory
363 reviews
.05 miles away
Copper Cellar West
171 reviews
.36 miles away
Sticky Rice Cafe
54 reviews
.34 miles away
Cappuccino's
57 reviews
.36 miles away
Nearby AttractionsSee all 299 attractions in Knoxville
Chocolate Monkey
6 reviews
.06 miles away
Laser Quest
5 reviews
.79 miles away
Salon Visage
16 reviews
.82 miles away
Questions & Answers
Ask a question
Timothy O
March 24, 2018|
Answer
Response from Darcy H | Reviewed this property |
I do not believe so.
1
Vote
Deborah G
November 25, 2017|
AnswerShow all 5 answers
Response from Michael D | Reviewed this property |
Yes
0
Votes