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West Town Mall

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Review Highlights
Standard Mall, well spread out and lots of shopping options

It was a short visit and the mall is not enormous. Yet if you aren't here for shopping then you can... read more

Reviewed 1 week ago
Suvra Kanta R
Bengaluru, India
via mobile
Girls get away

We went here on our vacation and shopped till we dropped. Nice selection of stores, found some... read more

Reviewed April 2, 2018
Sapphire, North Carolina
via mobile
Read all 74 reviews
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Certificate of Excellence
Traveler Overview
  • Excellent35%
  • Very good46%
  • Average16%
  • Poor2%
  • Terrible1%
Travelers talk about
“nice mall”(8 reviews)
“disney store”(6 reviews)
“food court is”(5 reviews)
Suggested duration: More than 3 hours
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7600 Kingston Pike, Knoxville, TN 37919-5600
+1 865-693-0292
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All reviewsnice malldisney storefood court isthe cheesecake factoryamerican eaglemovie theaterknoxville areabelkstallsbuckleexercisemerchandiseparkingrestaurantssaturday
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1 - 10 of 69 reviews
Reviewed 1 week ago via mobile

It was a short visit and the mall is not enormous. Yet if you aren't here for shopping then you can wrap it up in a hour. There is a good food court with a fair number of outlets. Dillard's, Express, JC Penney and other...More

Thank Suvra Kanta R
Reviewed 4 weeks ago

I found the management unpleasant and seemed to careless about customer service. That's too bad when this mall is trying to make a comeback.

Thank Christiana T
Reviewed 4 weeks ago

The piped in music is entirely too loud. In the food court it is so loud you have to yell if you want to have a conversation. Other places in the mall aren't as bad, but to you have to look for a place quiet...More

Thank Curtis C
Reviewed August 7, 2018 via mobile

Love to go to the mall. The disney store is my favorite. My niece loves American Eagle and Sephora. I love just hanging out here. Fun fun fun..

Thank Debbie G
Reviewed July 28, 2018

I took my daughter to Vera Bradley in the Mall. She bought a large cloth bag for school. Afterwards I walked around the mall for about 30 minutes, visited several shops and got some good exercise. Even though this was a Saturday night and the...More

Thank 71douglasm
Reviewed July 25, 2018

We went to the movies at west town mall, we got there early planning on earlier movie could not get in till after 6 so we made a day of shopping and hanging out before we saw our movie. After the movie we was leaving...More

Thank Daniel P
Reviewed July 19, 2018

Simon malls has something really special here. This place has it all, from a newly remolded luxury seating movie theater to manned massage chairs. This place is big, well lit, clean and offers up a sensory extravaganza, that is sure to test your will power....More

Thank Scott E
Reviewed July 7, 2018 via mobile

The Belk had a nice selection but was dated and dirty, which was highlighted by the narrow, smelly, and unkempt restrooms. The mall has a good selection of stores and is easy to locate, but it wanes in comparison to others in the area.

Thank rrlbag
Reviewed June 6, 2018

West Town Mall My son loves shopping at west town mall, here in Knoxville. They are remodeling the entire mall; the food court got a huge make over with new up to date chairs and tables. They are having a huge reopening, event that will...More

Thank Dionne F
Reviewed April 2, 2018 via mobile

We went here on our vacation and shopped till we dropped. Nice selection of stores, found some bargains. Not to far from hotel. Convenient. Some good restaurants near by.

Thank Sapphireyes64
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Questions & Answers
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Timothy O
March 24, 2018|
Response from Darcy H | Reviewed this property |
I do not believe so.
Deborah G
November 25, 2017|
AnswerShow all 5 answers
Response from Michael D | Reviewed this property |