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The Chocolate Factory

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Address: 1060 Worlds Fair Park Dr, Knoxville, TN 37916-1613
Phone Number:
+1 865-522-2049
9:30 am - 6:00 pm
Closed now
See all hours
Mon - Fri 9:30 am - 6:00 pm
Sat 10:00 am - 5:00 pm
Recommended length of visit: <1 hour

TripAdvisor Reviewer Highlights

Read all 24 reviews
Visitor rating
  • 9
  • 9
    Very good
  • 3
  • 1
  • 1
Better than Expected

Seeing the reviews, I am a little surprised because we enjoyed the chocolate more than we expected. Food (4/5) - We thought the truffles and other chocolate coated items were... read more

Reviewed March 22, 2017
Charlotte, North Carolina
via mobile

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24 Reviews from our TripAdvisor Community

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Showing 23: English reviews
A TripAdvisor Member
Reviewed 1 week ago via mobile

Bought some souvenirs, t-shirts & chocolate for sure but didn't stay too long. Very friendly. Very YUMMY!

Thank A TripAdvisor Member
Charlotte, North Carolina
Level Contributor
121 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 29 helpful votes
Reviewed March 22, 2017 via mobile

Seeing the reviews, I am a little surprised because we enjoyed the chocolate more than we expected. Food (4/5) - We thought the truffles and other chocolate coated items were tasty, not buttery and not excessive in sweetness. Notable: orange peel, peanut butter truffle and hazelnut truffle. Service (4/5) - The young man at the counter was very polite and... More 

Thank Klokas
1 review
Reviewed February 10, 2017

Purchased a pound of dark chocolate covered orange jellies. Used to get these when it different owner at Kingston Pike location. They were the best. These were horrible. The jelly center was gritty, crunchy sugar. To expensive not to be better quality. I won't be back.

Thank Karen B
Leawood, Kansas
Level Contributor
6 reviews
Reviewed October 29, 2016

We spotted this store while walking over to the Sunsphere and decided to stop in on the way back to the car. The store is huge -- many more square feet than needed for the merchandise they offer -- so it feels sort of unfinished/empty. The cases were jam packed, though, with individual chocolates, all arranged beautifully. However, we could... More 

Thank KimSKim
Level Contributor
58 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
Reviewed October 19, 2016

this place has been around for a long time. The candy is great but the price is terrible. It is a nice location where there is plenty to do, like the art museum, or the World's Fair Park.

Thank Deb0321
Springfield, Massachusetts
Level Contributor
60 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
Reviewed October 17, 2016

Some very cool and fun items - and definitely buy a "Tennessee Walking Stick" - a pretzel in caramel with pecans, coated in either white or dark chocolate. Picked up a box for our clients while I was there, and it was a huge hit!

Thank Jon T
Knoxville, Tennessee
Level Contributor
593 reviews
307 attraction reviews
common_n_attraction_reviews_1bd8 178 helpful votes
Reviewed October 12, 2016

I have shopped here since its incarnation. It has changed hands since then, but I am happy that the overall mood of the place didn't change. They still do the chocolate strawberries for Valentine's Day, and have gift items as well as freshly-made candy. It's a good place to go for gifts or to satisfy a chocolate craving.

Thank heyjudithz
Level Contributor
70 reviews
31 attraction reviews
common_n_attraction_reviews_1bd8 32 helpful votes
Reviewed August 5, 2016

Only one person working the counter so we had to wait a while to be helped. Prices are high -but the treats were tasty. Can view items being made through windows. Chocolate melts very quickly. Even holding in hand while in line they will melt. Next to the art museum and near the sunsphere so it makes it the perfect... More 

Thank HotelsRmyLife
Wilmington, North Carolina
Level Contributor
67 reviews
36 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
Reviewed June 24, 2016 via mobile

Definitely stop by if you're in the area. The chocolate is perfect! My boys got a chocolate play station controller. Chocolate in all sorts of weird shapes. Dark chocolate sea salt caramels & chocolate peanut butter cup bark OMG. Right near the entrance to World's Fair Park.

Thank Jennifer S
Celina, Texas
Level Contributor
506 reviews
104 attraction reviews
common_n_attraction_reviews_1bd8 104 helpful votes
Reviewed May 16, 2016

I came here when walking through Worlds Fair Park. The staff was really friendly. They make all of the chocolate on site, and you can see into the production from the sales floor. The chocolate was delicious...I brought back a piece for everyone in my family, but wish I'd brought back two after tasting it!

Thank So_It_Goes_16

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