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3,134Reviews6Q&A
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Diane S wrote a review Dec 2020
2 contributions
Our tour guide was Chicksmauga Chuck. Retired history teacher makes an amazing tour guide. He told the story if what happened on the Lotz property and nearby. While Chuck told the story of the bloody battle, it was like we were transported back in history. This year’s pandemic is nothing to the events of that battle.
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Date of experience: December 2020
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Response from J T, Public Relations Manager at Lotz House Museum
Responded 4 weeks ago
Thank you so much for your visit to the Lotz House. We greatly appreciate your kind words. Please know you are always welcomed at the Lotz House and we hope you will visit us again when you schedule allows. Also, please tell your friends and family to come see us! We would be most grateful!
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NEWhereButHere wrote a review Dec 2020
Atlanta, Georgia132 contributions55 helpful votes
The history of this house is so fascinating and interesting. The house is beautiful and I’m definitely glad we went but the staff we encountered was not great. The guide was terrible. The whole encounter was “chaotic” and it seemed like no one knew what was going on. We actually left mid tour because it was so bad. Would love to return with a different staff.
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Date of experience: December 2020
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Response from J T, Public Relations Manager at Lotz House Museum
Responded 4 weeks ago
Thank you for your visit to the Lotz House. We appreciate your candid and constructive criticism. We take what you had to say to heart, and clearly from your review we dropped the ball. We are very sorry! Please know you are always welcomed at the Lotz House and the next time you find yourself in Franklin, we sincerely hope you will stop by again and give us all a second chance.
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saustin111 wrote a review Nov 2020
Katy, Texas121 contributions38 helpful votes
My wife and I went to all three Civil War sites in one day - Lotz House, Carter House, and Carnton Plantation. TA ranks Lotz the #1 attraction in Franklin...I would rank it #3 out of those three sites. It was fascinating for sure and Seth was an amazing tour guide, but the other two sites are simply more important and interesting historically. Doing all three was great bc each added an important piece of the puzzle.
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Date of experience: November 2020
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Response from J T, Public Relations Manager at Lotz House Museum
Responded Nov 28, 2020
Thank you so much for your visit to the Lotz House. Please know you are always welcomed at the Lotz House and we hope you will visit us again when you schedule allows.
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Babytis wrote a review Nov 2020
Austin, Minnesota76 contributions11 helpful votes
My husband found this place online while we were staying in Nashville. With his love of history , he knew he wanted to see some civil war sites. We throughly enjoyed our tour of the Lotz House. Thomas did a great job.
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Date of experience: November 2020
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Response from J T, Public Relations Manager at Lotz House Museum
Responded Nov 28, 2020
Thank you so much for your visit to the Lotz House. We greatly appreciate your kind words. Please know you are always welcomed at the Lotz House and we hope you will visit us again when you schedule allows. Also, please tell your friends and family to come see us! We would be most grateful!
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Jennifer C wrote a review Nov 2020
9 contributions1 helpful vote
Seth was a great tour guide, he brought the tour and experience to life. When we first entered, we were welcomed by Chuck ( I believe) who was so inviting and got us excited for the tour and gave us a great start to our experience. 100000/10 recommend coming here!
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Date of experience: November 2020
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Response from J T, Public Relations Manager at Lotz House Museum
Responded Nov 28, 2020
Thank you so much for your visit to the Lotz House. We greatly appreciate your kind words. Please know you are always welcomed at the Lotz House and we hope you will visit us again when you schedule allows. Also, please tell your friends and family to come see us! We would be most grateful!
Read more
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