We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Chattanooga Visitor Center

Certificate of Excellence
Sponsored by:
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
Get directions
Address: 215 Broad St, Shuttle Park North Breezeway, Chattanooga, TN 37402-1010
Phone Number: +1 800-322-3344
10:00 am - 5:00 pm
Closed now
See all hours
Sun - Sat 10:00 am - 5:00 pm

Our Visitors Center is located in the Shuttle Park North Breezeway, 215...

Our Visitors Center is located in the Shuttle Park North Breezeway, 215 Broad Street, Chattanooga, TN 37402. Open 7 days/wk from 10am to 5pm EST weather permitting.

read more

TripAdvisor Reviewer Highlights

Read all 157 reviews
Visitor rating
  • 99
  • 32
    Very good
  • 11
  • 4
  • 10
friendly people and free shuttle service

I can't say enough about the great people who work the booths and drive the free shuttle. They were so wonderful in helping me get around town. The drivers were very friendly and... read more

5 of 5 starsReviewed 2 weeks ago
Add Photo Write a Review

157 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Showing 156: English reviews
Level Contributor
60 reviews
40 attraction reviews
common_n_attraction_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I can't say enough about the great people who work the booths and drive the free shuttle. They were so wonderful in helping me get around town. The drivers were very friendly and alerted you to your stop ahead. Runs on time and really goes the distance for great customer service.

Thank pemeigh
The Villages, Florida
Level Contributor
23 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We didn't even know this existed, and found it by chance when we were walking several blocks from our hotel to the Riverfront. There was no large sign, maybe only a "sandwich board" easel on the sidewalk. We went inside the open-air building to check it out. As other recent comments state, it is rather disappointing. However, the staff is... More 

Thank Travelers36
Level Contributor
81 reviews
24 attraction reviews
common_n_attraction_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed August 14, 2016

We had to disembark the free shuttle here and ended up finding out a lot of useful information from the very knowledgeable and very nice guides. Walked to lunch and the aquarium from here and then caught the free shuttle back to our hotel. This isn't an air-conditioned place but an open ended tunnel for the shuttles. There are rest... More 

Thank WillisFam
Jacksonville, Florida
Level Contributor
7 reviews
6 attraction reviews
1 of 5 stars Reviewed July 30, 2016

We were looking for the visitor center in Chattanooga, and then realized that it was this tiny stand under a building. They still had brochures and even the shuttle outside, but it wasn't the same. They got replaced by a rock climbing place with no AC.

Thank kelseyelise7
Jacksonville, Florida
Level Contributor
9 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed July 29, 2016

We were so surprised and disappointed when we stumbled on this, because instead of being huge and inside a building, it was a little booth outside by the free shuttle stop. Still had brochures, and a person to talk to, just was a big letdown.

Thank Molly K
Guaynabo, Puerto Rico
Level Contributor
233 reviews
119 attraction reviews
common_n_attraction_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed July 20, 2016

Got lost in the city and the staff at the visitor center help us a lot . there is also a stop of the trolley just in front of them. Great job.

Thank luis g
Hayden, Alabama
Level Contributor
174 reviews
78 attraction reviews
common_n_attraction_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed July 18, 2016

This place needs more signs. I put the address into my gps and drove in circles trying to find this place not realizing until later that it was underneath a building. This is a very small visitor center if you can call it that. It is really a desk with a few smalls racks of brochures. I was hoping to... More 

Thank Kayla2019
McMinnville, Tennessee
Level Contributor
160 reviews
109 attraction reviews
common_n_attraction_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed July 6, 2016

The people here are friendly and very helpful. Just a shuttle/bus 'station' and visitor info. It would be nice to have a souvenir shop somewhere in the general vicinity of this center, or in the center itself. We drove all over town trying to find a few souvenirs that weren't unique to the aquarium or other local attractions.

Thank Ann M
maitland, florida
Level Contributor
262 reviews
153 attraction reviews
common_n_attraction_reviews_1bd8 287 helpful votes
5 of 5 stars Reviewed July 5, 2016

This is where the buses drive through. Its a strange visitor center but it also has some of the bike racks you can rent located in this drive through.

Thank mpeacock_10
Level Contributor
29 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 3, 2016

I was visiting Chattanooga for a car show and traveled on the free downtown shuttle several times. The visitor center is right there in the shuttle station. The employees both at the center and on the buses were always helpful, kind and very friendly.

Thank ssiegrist

Travelers who viewed Chattanooga Visitor Center also viewed


Been to Chattanooga Visitor Center? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Chattanooga Visitor Center and other visitors
1 question
Ask a question

See all questions (1)

Questions? Get answers from Chattanooga Visitor Center staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?