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Chattanooga Visitor Center

Certificate of Excellence
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Address: 215 Broad St, Shuttle Park North Breezeway, Chattanooga, TN 37402-1010
Phone Number: +1 800-322-3344
10:00 am - 5:00 pm
Closed now
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Sun - Sat 10:00 am - 5:00 pm

Our Visitors Center is located in the Shuttle Park North Breezeway, 215...

Our Visitors Center is located in the Shuttle Park North Breezeway, 215 Broad Street, Chattanooga, TN 37402. Open 7 days/wk from 10am to 5pm EST weather permitting.

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TripAdvisor Reviewer Highlights

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  • 32
    Very good
  • 11
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  • 10
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There was a gentleman there that helped by showing us wehre things were on the map and giving us the correct brochures and coupons. Jump on the free trolleys here.

5 of 5 bubblesReviewed today
Tipp City, Ohio
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159 Reviews from our TripAdvisor Community

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Showing 158: English reviews
Tipp City, Ohio
Level Contributor
13 reviews
10 attraction reviews
5 of 5 bubbles Reviewed today NEW

There was a gentleman there that helped by showing us wehre things were on the map and giving us the correct brochures and coupons. Jump on the free trolleys here.

Thank kredlady77
Birmingham, AL
Level Contributor
14 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 4 days ago NEW

You have to look for this but they are helpful with the maps and it is also the start of the free electric shuttle that goes up to the Chattanooga Choo Choo with frequent stops along the way.

Thank bobbibama
Level Contributor
60 reviews
40 attraction reviews
common_n_attraction_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed September 8, 2016

I can't say enough about the great people who work the booths and drive the free shuttle. They were so wonderful in helping me get around town. The drivers were very friendly and alerted you to your stop ahead. Runs on time and really goes the distance for great customer service.

Thank pemeigh
The Villages, Florida
Level Contributor
23 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed September 3, 2016

We didn't even know this existed, and found it by chance when we were walking several blocks from our hotel to the Riverfront. There was no large sign, maybe only a "sandwich board" easel on the sidewalk. We went inside the open-air building to check it out. As other recent comments state, it is rather disappointing. However, the staff is... More 

Thank Travelers36
Level Contributor
90 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed August 14, 2016

We had to disembark the free shuttle here and ended up finding out a lot of useful information from the very knowledgeable and very nice guides. Walked to lunch and the aquarium from here and then caught the free shuttle back to our hotel. This isn't an air-conditioned place but an open ended tunnel for the shuttles. There are rest... More 

Thank WillisFam
Jacksonville, Florida
Level Contributor
7 reviews
6 attraction reviews
1 of 5 bubbles Reviewed July 30, 2016

We were looking for the visitor center in Chattanooga, and then realized that it was this tiny stand under a building. They still had brochures and even the shuttle outside, but it wasn't the same. They got replaced by a rock climbing place with no AC.

Thank kelseyelise7
Jacksonville, Florida
Level Contributor
9 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed July 29, 2016

We were so surprised and disappointed when we stumbled on this, because instead of being huge and inside a building, it was a little booth outside by the free shuttle stop. Still had brochures, and a person to talk to, just was a big letdown.

Thank Molly K
Guaynabo, Puerto Rico
Level Contributor
235 reviews
119 attraction reviews
common_n_attraction_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed July 20, 2016

Got lost in the city and the staff at the visitor center help us a lot . there is also a stop of the trolley just in front of them. Great job.

Thank luis g
Hayden, Alabama
Level Contributor
176 reviews
78 attraction reviews
common_n_attraction_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed July 18, 2016

This place needs more signs. I put the address into my gps and drove in circles trying to find this place not realizing until later that it was underneath a building. This is a very small visitor center if you can call it that. It is really a desk with a few smalls racks of brochures. I was hoping to... More 

Thank Kayla2019
McMinnville, Tennessee
Level Contributor
182 reviews
124 attraction reviews
common_n_attraction_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed July 6, 2016

The people here are friendly and very helpful. Just a shuttle/bus 'station' and visitor info. It would be nice to have a souvenir shop somewhere in the general vicinity of this center, or in the center itself. We drove all over town trying to find a few souvenirs that weren't unique to the aquarium or other local attractions.

Thank Ann M

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Questions & Answers

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?