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Bike Chattanooga Bicycle Transit System

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200 River St, Chattanooga, TN 37405-4060
+1 423-598-2966
Website
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Review Highlights
DELIBERATING MISLEADING - What's with that Chattanooga???

English is my only language as it is for my husband. Both college graduates with very good incomes... read more

Reviewed 1 week ago
chrysalis1026
,
Knoxville, Tennessee
Surprise! Misleading Fees

We are from the area and wanted to spend some family time on the river. We have two bikes of our... read more

Reviewed April 15, 2018
Melissa T
,
Dunlap, Tennessee
via mobile
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Traveler Overview
  • Excellent44%
  • Very good20%
  • Average9%
  • Poor9%
  • Terrible18%
1 week ago
“DELIBERATING MISLEADING - What's with that Chattanooga???”
Apr 15, 2018
“Surprise! Misleading Fees”
About
Bicycle transit system allows access to a network of over 300 bicycles across 38 stations throughout Downtown, Southside, North Shore, and on the Tennessee Riverpark. Explore the Walnut Street Bridge, Tennessee Riverpark, Coolidge Park, Renaissance...more
Contact
200 River St, Chattanooga, TN 37405-4060
Website
+1 423-598-2966
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Reviewed 1 week ago

English is my only language as it is for my husband. Both college graduates with very good incomes and 6 other people around us were equally confused. The only explanation is that this is a bait & switch operation. I volunteer to assist you in...More

Thank chrysalis1026
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joannah B, General Manager at Bike Chattanooga Bicycle Transit System, responded to this reviewResponded 1 week ago

Thank you for visiting Chattanooga and riding Bike Chattanooga. No one likes hidden fees, so we list our rates on the kiosk and again during the rental process. The $8 Access Pass includes unlimited station to station trips up to 1-hour duration for 24hrs. You...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 15, 2018 via mobile

We are from the area and wanted to spend some family time on the river. We have two bikes of our own, but our teen daughter wanted to join us, so we ended up renting one from the Chattanooga Bicycle Transit System. I love Chattanooga!...More

Thank Melissa T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joannah B, General Manager at Bike Chattanooga Bicycle Transit System, responded to this reviewResponded 4 weeks ago

Thank you for choosing Bike Chattanooga as your daughters way to join you on a bike ride. We appreciate your feed back on the title of the pass during the rental process, we will look into changing this wording. We try to make the 60...More

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Reviewed June 30, 2017

Bikes were nice but if you ride them more than 60 minutes at a time you pay an additional fee. This was probably written in the small print on the small screen on the machine but it caught us by surprise. Our first ride was...More

1  Thank bettyutsey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben T, Manager at Bike Chattanooga Bicycle Transit System, responded to this reviewResponded August 1, 2017

It is great to hear that your group of four enjoyed riding Bike Chattanooga. We realize folks excited to get riding don’t want to read small print, so we detail what an Access Pass includes on the front of each kiosk, followed by the cost...More

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Reviewed May 23, 2017

I was visiting the area for the first time on May 19th, which was suppose to be Nation Bike to Work Day and the city provided "free" bikes, then I end up getting randomly charged $35. I called customer service and they said that I...More

Thank Justin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben T, Manager at Bike Chattanooga Bicycle Transit System, responded to this reviewResponded May 26, 2017

Good to hear that you had fun riding Bike Chattanooga and were able to take part in the free system access promotion during National Bike to Work Day. Access includes unlimited station-to-station trips of 1 hour duration, or less.

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Reviewed May 2, 2017 via mobile

We loved riding the bikes through town! It was inexpensive and convenient renting bikes here. There are lots of stations and they are conveniently spaced throughout town. We went across walnut bridge and over to Coolidge park. We also rode to the public house for...More

Thank 931jeannen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben T, Manager at Bike Chattanooga Bicycle Transit System, responded to this reviewResponded May 3, 2017

Thank you for riding Bike Chattanooga. We are so glad to hear that you enjoyed your ride. Chattanooga, a Silver Level Bicycle Friendly Community, continues to expand its biking facilities, so you’ll have even more options for biking on your next visit. We’re looking forward...More

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Reviewed April 25, 2017

We rented 3 bikes. I saw some of the reviews as far as being charged too much for the bikes. The only problem we had was figuring out how to release the bikes from the station. Once we figured that out, they were great bikes....More

Thank dilly4j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben T, Manager at Bike Chattanooga Bicycle Transit System, responded to this reviewResponded April 28, 2017

Thank you for sharing how you enjoyed riding Bike Chattanooga. On your next visit, try the CycleFinder App. It provides distance and directions to the station of your choice. We are glad to hear that previous reviews helped you use Bike Chattanooga. We’ll take this...More

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Reviewed March 28, 2017

The $8 day pass is incredibly misleading. Prepare to be charged $5 for every 30 minutes the bike isn't returned to a station.

Thank fordriddle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben T, Manager at Bike Chattanooga Bicycle Transit System, responded to this reviewResponded April 3, 2017

Thank you for using Bike Chattanooga, the convenient and fun way to get around town. A 24-hour or 3-day Access includes unlimited station-to-station trips of 1 hour duration, or less. Explore Downtown and the Tennessee Riverpark with docking opportunities at 37 stations.

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Reviewed November 21, 2016

We rented bikes this past Saturday in downtown Chattanooga for the first time. Our understanding was that you could rent a bike for $8 for 24 hr period. We keep the bikes for One hour and 15 min. Because we didi not return the bike...More

Thank familyy656
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben T, Manager at Bike Chattanooga Bicycle Transit System, responded to this reviewResponded January 20, 2017

Thank you for visiting Chattanooga and riding Bike Chattanooga. No one likes hidden fees, so we list our rates on the kiosk and again on the rental screen. An Access Pass is your key to our 37 stations and 334 bikes. It includes unlimited station...More

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Reviewed June 8, 2016 via mobile

I really enjoyed biking around town. I got to see areas of the city I wouldn't have gotten to see. Also, I made a friend. I was struggling pretty badly with the bikes. In fact, I'm pretty sure the machine was out for me. The...More

Thank Stephanie N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben T, Manager at Bike Chattanooga Bicycle Transit System, responded to this reviewResponded June 20, 2016

Thank you for using Bike Chattanooga. While the bikes do not have a timer on them, there are free apps like CycleFinder, Spotcycle, and Transit App that can track your time and direct you to the closest station to redock. The $8 charge you saw...More

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Reviewed May 31, 2016

Rent the bikes for $8 a day and ride all over Chattanooga instead of walking. Turn the bikes in at dozens of places and pick it up later. Great fun and Great idea

Thank 310ran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben T, Manager at Bike Chattanooga Bicycle Transit System, responded to this reviewResponded June 20, 2016

Thank you for riding Bike Chattanooga and we are so glad to hear that you enjoyed your time riding. Biking really is the best way to get around and to see the city. Happy Riding!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Ask a question
Questions & Answers
grandmaof3189
March 24, 2018|
Answer
Response from Ben T | Property representative |
Visit the Bike Chattanooga web page and click the "map" link at the top of the page. This will show all the stations and the number of bikes available at each station. You can also use the Transit App to get directions to... More
0
Votes
grandmaof3189
March 24, 2018|
Answer
Response from Ben T | Property representative |
Yes, there are several stations on the waterfront near the Southern Bell. Enjoy your visit!
0
Votes
Chattanonni
August 13, 2016|
Answer
Response from Ben T | Property representative |
Yes. Once you are prompted for payment at a kiosk, wait for the green light to go solid then dip your credit/debit card in the card reader and pull it out. Better yet, avoid the kiosk all together and use the free Transit... More
1
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