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Bike Chattanooga Bicycle Transit System

Open Now: 12:00 AM - 11:59 PM
Open today: 12:00 AM - 11:59 PM
Review Highlights
Wording is confusing thus wasting your money.

I was in Chatty this past weekend for the Ironman. My friend and I rented the bikes to get around... read more

Reviewed October 5, 2018
texastrigirl
,
Katy, Texas
Only bike an hour or you will get charged extra!

Chattanooga bikes is an easy to use service and a great concept. There are multiple stations to... read more

Reviewed August 1, 2018
katiemobo
,
Chattanooga, Tennessee
Read all 46 reviews
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Traveler Overview
  • Excellent43%
  • Very good19%
  • Average8%
  • Poor13%
  • Terrible17%
Oct 5, 2018
“Wording is confusing thus wasting your money.”
Aug 1, 2018
“Only bike an hour or you will get charged extra!”
About
Bicycle transit system allows access to a network of over 340 bicycles across 41 stations throughout Downtown, Southside, North Shore, and on the Tennessee Riverpark. Recently adding the BOOST Pedal Assist Bike into the system. Explore the Walnut...more
Open Now
Hours Today: 12:00 AM - 11:59 PM
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Contact
200 River St, Chattanooga, TN 37405-4060
Website
+1 888-925-4415
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1 - 10 of 46 reviews
Reviewed October 5, 2018

I was in Chatty this past weekend for the Ironman. My friend and I rented the bikes to get around easily to watch our husbands. IT seems so easy. We paid for two bikes, $8 per bike FOR THE DAY, so the sign reads. Well,...More

Date of experience: October 2018
Thank texastrigirl
Joannah B, General Manager at Bike Chattanooga Bicycle Transit System, responded to this reviewResponded October 9, 2018

Thank you for riding Bike Chattanooga and visiting our great City. We try to make our rates as clear as possible by having the unlimited 1hr station to station trip time posted on both the kiosk and including it in the rental process. Your $8...More

Reviewed August 1, 2018

Chattanooga bikes is an easy to use service and a great concept. There are multiple stations to pick up and return bikes. However, be careful to watch the time! 60 minutes can pass quickly and they will automatically charge when you pass the 60min mark....More

Date of experience: August 2018
Thank katiemobo
Joannah B, General Manager at Bike Chattanooga Bicycle Transit System, responded to this reviewResponded August 2, 2018

HI Katie, Thanks for riding Bike Chattanooga. If you would like to roll the extra $10 charge into an annual pass I would be happy to help you with that. Would you DM Bike Chattanooga on Facebook or Twitter to get the details that are...More

Reviewed June 26, 2018 via mobile

After reading reviews, researching the website for info, understood what the boundaries of the payment system was. My wife and I thought the $8 per day for as as many 60 minute excursions was very fair. In the downtown area there were many stations to...More

Date of experience: June 2018
Thank V1379OMmarkw
Joannah B, General Manager at Bike Chattanooga Bicycle Transit System, responded to this reviewResponded June 27, 2018

Thank you for your review. We are so glad you enjoyed the bikes and had a great time. It really is the best way to see Chattanooga and enjoy the town.

Reviewed May 14, 2018

English is my only language as it is for my husband. Both college graduates with very good incomes and 6 other people around us were equally confused. The only explanation is that this is a bait & switch operation. I volunteer to assist you in...More

Date of experience: May 2018
3  Thank chrysalis1026
Joannah B, General Manager at Bike Chattanooga Bicycle Transit System, responded to this reviewResponded May 15, 2018

Thank you for visiting Chattanooga and riding Bike Chattanooga. No one likes hidden fees, so we list our rates on the kiosk and again during the rental process. The $8 Access Pass includes unlimited station to station trips up to 1-hour duration for 24hrs. You...More

Reviewed April 15, 2018 via mobile

We are from the area and wanted to spend some family time on the river. We have two bikes of our own, but our teen daughter wanted to join us, so we ended up renting one from the Chattanooga Bicycle Transit System. I love Chattanooga!...More

Date of experience: March 2018
1  Thank Melissa T
Joannah B, General Manager at Bike Chattanooga Bicycle Transit System, responded to this reviewResponded April 26, 2018

Thank you for choosing Bike Chattanooga as your daughters way to join you on a bike ride. We appreciate your feed back on the title of the pass during the rental process, we will look into changing this wording. We try to make the 60...More

Reviewed June 30, 2017

Bikes were nice but if you ride them more than 60 minutes at a time you pay an additional fee. This was probably written in the small print on the small screen on the machine but it caught us by surprise. Our first ride was...More

Date of experience: June 2017
2  Thank bettyutsey
Ben T, Manager at Bike Chattanooga Bicycle Transit System, responded to this reviewResponded August 1, 2017

It is great to hear that your group of four enjoyed riding Bike Chattanooga. We realize folks excited to get riding don’t want to read small print, so we detail what an Access Pass includes on the front of each kiosk, followed by the cost...More

Reviewed May 23, 2017

I was visiting the area for the first time on May 19th, which was suppose to be Nation Bike to Work Day and the city provided "free" bikes, then I end up getting randomly charged $35. I called customer service and they said that I...More

Date of experience: May 2017
1  Thank Justin S
Ben T, Manager at Bike Chattanooga Bicycle Transit System, responded to this reviewResponded May 26, 2017

Good to hear that you had fun riding Bike Chattanooga and were able to take part in the free system access promotion during National Bike to Work Day. Access includes unlimited station-to-station trips of 1 hour duration, or less.

Reviewed May 2, 2017 via mobile

We loved riding the bikes through town! It was inexpensive and convenient renting bikes here. There are lots of stations and they are conveniently spaced throughout town. We went across walnut bridge and over to Coolidge park. We also rode to the public house for...More

Date of experience: May 2017
Thank 931jeannen
Ben T, Manager at Bike Chattanooga Bicycle Transit System, responded to this reviewResponded May 3, 2017

Thank you for riding Bike Chattanooga. We are so glad to hear that you enjoyed your ride. Chattanooga, a Silver Level Bicycle Friendly Community, continues to expand its biking facilities, so you’ll have even more options for biking on your next visit. We’re looking forward...More

Reviewed April 25, 2017

We rented 3 bikes. I saw some of the reviews as far as being charged too much for the bikes. The only problem we had was figuring out how to release the bikes from the station. Once we figured that out, they were great bikes....More

Date of experience: April 2017
Thank dilly4j
Ben T, Manager at Bike Chattanooga Bicycle Transit System, responded to this reviewResponded April 28, 2017

Thank you for sharing how you enjoyed riding Bike Chattanooga. On your next visit, try the CycleFinder App. It provides distance and directions to the station of your choice. We are glad to hear that previous reviews helped you use Bike Chattanooga. We’ll take this...More

Reviewed March 28, 2017

The $8 day pass is incredibly misleading. Prepare to be charged $5 for every 30 minutes the bike isn't returned to a station.

Date of experience: March 2017
Thank fordriddle
Ben T, Manager at Bike Chattanooga Bicycle Transit System, responded to this reviewResponded April 3, 2017

Thank you for using Bike Chattanooga, the convenient and fun way to get around town. A 24-hour or 3-day Access includes unlimited station-to-station trips of 1 hour duration, or less. Explore Downtown and the Tennessee Riverpark with docking opportunities at 37 stations.

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Questions & Answers
Ask a question
grandmaof3189
March 24, 2018|
Answer
Response from Ben T | Property representative |
Visit the Bike Chattanooga web page and click the "map" link at the top of the page. This will show all the stations and the number of bikes available at each station. You can also use the Transit App to get directions to... More
0
Votes
grandmaof3189
March 24, 2018|
Answer
Response from Ben T | Property representative |
Yes, there are several stations on the waterfront near the Southern Bell. Enjoy your visit!
0
Votes
Chattanonni
August 13, 2016|
Answer
Response from Ben T | Property representative |
Yes. Once you are prompted for payment at a kiosk, wait for the green light to go solid then dip your credit/debit card in the card reader and pull it out. Better yet, avoid the kiosk all together and use the free Transit... More
1
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