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Open today: 8:00 AM - 8:00 PM
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Review Highlights
Beautiful

I really enjoyed the hike to the falls. It was cool in the caverns and the hike wasn't too far or... read more

Reviewed yesterday
Paula W
,
The Villages, Florida
Not the worst, not the best

I love going on cave tours but this one was mostly interesting because of it's history more so than... read more

Reviewed yesterday
Mwatt784
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  • Excellent50%
  • Very good30%
  • Average13%
  • Poor4%
  • Terrible3%
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“tour guide”(517 reviews)
“light show”(160 reviews)
About
Ruby Falls is the tallest and deepest underground waterfall open to the public in the United States. Guided walking tours of the Ruby Falls cavern run daily, taking guests 1,120 feet underground to explore and learn about the incredible geology...more
Open Now
Hours Today: 8:00 AM - 8:00 PM
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Suggested duration: 2-3 hours
Contact
1720 Scenic Hwy, Chattanooga, TN 37409-1163
Website
+1 423-821-2544
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1 - 10 of 5,701 reviews
Reviewed yesterday

Disappointed by the size of these tours (very large) with one tour guide. 1 minute timer at the falls seems rushed when you are in line to get pictures.

Thank CabinKing6
Reviewed yesterday

I enjoyed this place very much. Russell our tour guide was fun and gave us so much info. When we go to the falls it was so beautiful. I would go again!More

Thank Doreen L
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded yesterday

HI Doreen L, We may be biased, but we agree - Ruby Falls is indeed a beautiful place to visit! Russell is a rockstar tour guide and we're glad he was able to make your exploration 1,120 feet underground fun and memorable. We look forward...More

Reviewed yesterday

I really enjoyed the hike to the falls. It was cool in the caverns and the hike wasn't too far or Definite must if you're in the area.More

Thank Paula W
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded yesterday

Hi Paula W, The cavern is a great way to escape the lingering Tennessee heat as it remains a cool 60 degrees year round underground! Thank you for the recommendation to explore Ruby Falls. There is always something new to discover each time you visit!...More

Reviewed yesterday

I love going on cave tours but this one was mostly interesting because of it's history more so than the actual cave. There were parts of the cave that were extremely fascinating to look at and others not so much. The fall itself was beautiful...More

Thank Mwatt784
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded yesterday

Hi Mwatt78, Thank you for exploring Ruby Falls and for taking the time to leave a review of your experience. While we are happy to hear that you found parts of the cave to be fascinating, we're sorry to hear that other aspects failed to...More

Reviewed yesterday via mobile

I love this place. I can’t wait to take my grandchildren it’s absolutely amazing & well worth the trip. Very beautiful & educational for the whole family.

Thank SandraFerguson1
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded yesterday

Hi SandraFerguson1, Ruby Falls is a wonderful destination for families to create lifelong memories together. We look forward to having your grandchildren explore with us soon! Thank you for your review! The Ruby Falls Team

Reviewed yesterday

You've seen the barns on the highway, now go and experience the real thing. You'll be amazed at the underground beauty.

Thank Jon M
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded yesterday

Hi Jon M, Thanks for exploring the naturally wonderful Ruby Falls. We are so happy that you enjoyed witnessing her beauty in person! Never stop exploring, The Ruby Falls Team

Reviewed 2 days ago via mobile

The falls are beautiful but too many people in the group. The walk was more of a run and we were not able to enjoy the experience of the cave. I would suggest purchasing your ticket for the earliest a.m. Maybe the groups would be...More

Thank OxHon
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded yesterday

Hi OxHon, Thank you for your review. We are sorry to hear that you were disappointed with your Ruby Falls experience. We recommend guests who might be particularly sensitive to tighter quarters to plan to arrive before 10AM to avoid peek crowds. When you arrive...More

Reviewed 2 days ago via mobile

This was a very fun and informative tour. The waterfall at the end was worth it. Very beautiful and amazing how it comes out of the ceiling!

Thank Sherry A
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded yesterday

Hi Sherry A, Thank you for exploring Ruby Falls. We are so happy to hear that you found the falls to be amazing and beautiful. We agree! We hope to see you again soon! Never stop exploring, The Ruby Falls Team

Reviewed 2 days ago via mobile

We visited Ruby Falls over Memorial Day The lines were consistently busy but we only waited 15 minutes to go down to cave. It’s very organized below ground with a tour guide telling you what you are seeing. The water fall is really interesting to...More

Thank Drmsbjdap
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded yesterday

Hi Drmsbjdap, Thank you for exploring Ruby Falls over Memorial Day weekend! We are pleased to hear that you enjoyed your visit. Our timed-entry tickets allow for a smooth wait period when purchased online in advance. We encourage guests to purchase their timed-entry tickets online...More

Reviewed 2 days ago

This has been on my to-do list for awhile and I'm glad I finally got to see it. The tour was very well done and we had a very enthusiastic guide. The cave is interesting and scenic but the falls is the real attraction. It's...More

Thank rm0463
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded yesterday

Hi rm0463, We are so happy that you were finally able to explore Ruby Falls and witness it's breathtaking beauty! Thank you for your review and the kind feedback you provided about the tour and our rockstar guides! There is always something new to discover...More

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Questions & Answers
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Sandy C
September 14, 2018|
AnswerShow all 3 answers
Response from MissyM509 | Property representative |
The Military Discount at Ruby Falls is for active duty only. Thanks!
0
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eastcoastgirl87
July 28, 2018|
AnswerShow all 13 answers
Response from Sightsee656897 | Reviewed this property |
I'd wait! Tight spaces-some slightly slick spaces- and incase of an emergency- things won't be easy or quick. The tour goes quick though 1 hr 20 min, so you could enjoy the gift shop or lookout tower while your family is... More
3
Votes
TourGB14
July 20, 2018|
AnswerShow all 8 answers
Response from CyndyandByron | Reviewed this property |
There are many discounts that will bring the ticket prices down. Some discounts are printed coupons found at local eateries and hotels. Also you can bring down the cost by buying combination tickets. Elders also get a... More
0
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