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Ruby Falls

1720 Scenic Hwy, Chattanooga, TN 37409-1163
+1 423-821-2544
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Review Highlights
Super long line but worth the wait!

My friend and I visited on a holiday weekend so it was extremely busy, but the workers seem to... read more

Reviewed 2 days ago
Brittany C
via mobile
Family trip

Awesome. This is a must see if ever in the area. Family of 6 ranging from ages 2-69, and we all... read more

Reviewed 2 days ago
efalford
via mobile
Read all 5,689 reviews
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Ruby Falls is the tallest and deepest underground waterfall open to the public in the United States. Guided walking tours of the Ruby Falls cavern run daily, taking guests 1,120 feet underground to explore and learn about the incredible geology millions of years in the making along the trail to the waterfall. At the falls, experience the all-new light show highlighting the majesty of the waterfall and the soaring stone cathedral room surrounding the falls. Enjoy extensive views of Chattanooga, the Tennessee River and rolling valleys from Lookout Mountain Tower. Special events and specialty tours provide additional opportunities for exploration of this national treasure.
  • Excellent50%
  • Very good30%
  • Average13%
  • Poor4%
  • Terrible3%
Travelers talk about
“tour guide” (517 reviews)
“elevator ride” (104 reviews)
“colored lights” (95 reviews)
Closed Now
Hours
Hours Today: 8:00 AM - 8:00 PM
Suggested Duration: 2-3 hours
LOCATION
1720 Scenic Hwy, Chattanooga, TN 37409-1163
CONTACT
Website
+1 423-821-2544
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All reviews
"tour guide"
in 517 reviews
"elevator ride"
in 104 reviews
"colored lights"
in 95 reviews
"underground waterfall"
in 215 reviews
"light show"
in 161 reviews
"cave formations"
in 74 reviews
"take pictures"
in 190 reviews
"beautiful waterfall"
in 130 reviews
"under ground"
in 68 reviews
"natural wonder"
in 84 reviews
"half mile"
in 67 reviews
"gift shop"
in 160 reviews
"worth the trip"
in 111 reviews
"lookout mountain"
in 225 reviews
"incline railway"
in 70 reviews
"andy"
in 127 reviews
"rock"
in 405 reviews
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1 - 10 of 5,526 reviews

Reviewed 2 days ago via mobile

My friend and I visited on a holiday weekend so it was extremely busy, but the workers seem to think it was status quo. We got there towards the end of the day, and still waited in line for an hour and a half, but...More

Thank Brittany C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Missy M, Public Relations Manager at Ruby Falls, responded to this reviewResponded yesterday

Hi Brittany C, We are pleased to hear that your enjoyed your visit to Ruby Falls and had fun with our tour guides! During peak times, we can experience a high volume of visitors looking forward to explore the cavern and falls 1,120 underground. In...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 days ago via mobile

Awesome. This is a must see if ever in the area. Family of 6 ranging from ages 2-69, and we all enjoyed it. A lot of walking so make sure to wear comfortable shoes & bring a lightweight jacket.More

1  Thank efalford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Missy M, Public Relations Manager at Ruby Falls, responded to this reviewResponded yesterday

Hi efalford, Thank you for taking the time to visit Ruby Falls and provide your feedback. We are thrilled to hear that you and your family enjoyed exploring the cavern and seeing the falls! Ruby Falls truly is a breathtaking and fun destination for all...More

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Reviewed 2 days ago via mobile

Ruby falls is the best thing on lookout mountain. Be sure to get there early, or the line will be outside. We had tickets for 9:00 am walked right in. Nice and cool down there. Guide was very informative.More

Thank Gary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Missy M, Public Relations Manager at Ruby Falls, responded to this reviewResponded yesterday

Hi Gary S! Thank you so much for your kind feedback! Lookout Mountain has tons to offer, but exploring the mountain 1,120 feet underground to witness the tallest and deepest waterfall open to the public in the United States is an experience like no other!...More

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Reviewed 2 days ago

I guess it had been 40 years since I had been here and I didn't remember much because at that time I was 9. Now that I have teenagers I wanted to bring them here. I think it was around $75 for all 4 of...More

Thank bald347
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Missy M, Public Relations Manager at Ruby Falls, responded to this reviewResponded 2 days ago

Hi bald347, Welcome back to Ruby Falls! We are so happy you were able to explore the cavern and see the falls with your family. That surely is a memory to cherish forever. We appreciate your kind feedback and hope to see you again soon...More

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Reviewed 3 days ago via mobile

The Falls are pretty cool and the information on the tour was great. The rest of it...not so much. They don’t have set tour times so you just show up and wait for the next available tour. The tour groups are too large and it’s...More

Thank StuartGirl4life
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Missy M, Public Relations Manager at Ruby Falls, responded to this reviewResponded 2 days ago

Hi StuartGirl4life, Thank you for your review. We're glad to hear that you enjoyed seeing the falls, but are sorry to learn you were uncomfortable due the narrow areas of the cavern trail. To preserve the ancient formations, we are not able to make the...More

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Reviewed 3 days ago

This is at the base of Lookout Mountain and is entirely inside. You take an elevator down 260 feet to the base of the cavern and then walk about half a mile through a very interesting path to the falls which are about 150 feet...More

Thank Jotum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Missy M, Public Relations Manager at Ruby Falls, responded to this reviewResponded 2 days ago

Hi Jotum, We are so happy to hear that you enjoyed your time at Ruby Falls! Isn't the sight of the falls just beautiful?! We do experience a high volume of visitors each day and do encourage guests to arrive early in the morning or...More

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Reviewed 3 days ago via mobile

Go early if you do it. For the money Ruby Falls is not worth visiting (especially in the summer). The continual stopping to let other groups back past whilst in the cavern is time consuming and energy sapping. Spend more time at Rock City.More

Thank Sam_Dexter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Missy M, Public Relations Manager at Ruby Falls, responded to this reviewResponded 2 days ago

Hi Sam_Dexter, Thank you for your review. We are sorry to hear that you were disappointed with your experience at Ruby Falls. We do appreciate your tip of visiting early for we strongly encourage our guests to arrive either before 9 AM or after 6...More

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Reviewed 3 days ago

My husband and I visited the falls last week. It was an unexpected stop, but one of the most beautiful highlights of our vacation. The tour guides are fun and make it a great adventure. The temperature is around 60 degrees inside of the cave...More

Thank Danielle B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Missy M, Public Relations Manager at Ruby Falls, responded to this reviewResponded 2 days ago

Hi Danielle B, Sometimes the best things in life are unexpected! We are so thrilled to hear that you enjoyed your exploration of Ruby Falls! We truly appreciate your recommendation to visit our beautiful falls. The breathtaking sight is worth any wait. We hope to...More

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A TripAdvisor Member
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Reviewed 4 days ago via mobile

For $20 a person and bit of a wait with a beautiful view, it was worth it all. Yes, you wait for your appointed time and you wait some more after your ticket time. Also, while on the tour other tour groups pass through narrow...More

Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Missy M, Public Relations Manager at Ruby Falls, responded to this reviewResponded 3 days ago

Thank you for your recommendation to visit Ruby Falls! We are thrilled to hear that you enjoyed your visit to Ruby Falls! You are so right, the falls are truly naturally wonderful and beautiful! We may be biased, but we also believe that witnessing the...More

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Reviewed 4 days ago via mobile

This attraction is purely money driven, we went to it on a Sunday afternoon at 6:00 o’clock we waited 50 mins before you could even get in the lift to take you down to the falks it then took at least an 45 minutes to...More

Thank 1960MaryHelen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Missy M, Public Relations Manager at Ruby Falls, responded to this reviewResponded 3 days ago

Hi 1960MaryHelen, We appreciate your feedback about your Ruby Falls experience. We are sorry to hear that you did not enjoy your tour of the cavern and time at the falls. Our new ticketing feature allows you to purchase timed-entry tickets online prior to visit....More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Ask a question
Questions & Answers
John P
July 12, 2018|
AnswerShow all 4 answers
Response from dlu C | Reviewed this property |
About $36. Plan on early or late visit to Ruby Fallls-as it gets crowded and it feels like your cattle being walked through. Not a lot of time at actual fall, so I think a smaller group would be better.
1
Vote
Dascia F
July 4, 2018|
AnswerShow all 3 answers
Response from MTTX93 | Reviewed this property |
In my opinion no. You would have to pay very close attention to him/her and that might take away from the enjoyment you might get.
0
Votes
DeDe G
June 12, 2018|
AnswerShow all 6 answers
Response from Dawn G | Reviewed this property |
no, this is a walking tour only. also note that there are a few places you have to bend slightly
0
Votes
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