Ruby Falls

Ruby Falls, Chattanooga: Hours, Address, Ruby Falls Reviews: 4/5

Caverns & Caves • Waterfalls
8:00 AM - 8:00 PM
Monday
8:00 AM - 8:00 PM
Tuesday
8:00 AM - 8:00 PM
Wednesday
8:00 AM - 8:00 PM
Thursday
8:00 AM - 8:00 PM
Friday
8:00 AM - 8:00 PM
Saturday
8:00 AM - 8:00 PM
Sunday
8:00 AM - 8:00 PM
About
ADVENTURE AWAITS! Ruby Falls is the tallest and deepest underground waterfall open to the public in the United States. Take a guided Classic Waterfall Tour, Lantern Tour or Extended Cavern Experience Tour along the scenic cavern trail to the breathtaking waterfall. See ancient geological formations, millions of years in the making, and learn about the cave's storied history. Enjoy extensive views of the Tennessee Valley, Cumberland Plateau and the Tennessee River from scenic overlooks and Lookout Mountain Tower. There is always something new to discover at this national treasure! Tours fill quickly, purchase tickets in advance online for best availability.
Suggested duration
2-3 hours
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4.0
6,981 reviews
Excellent
3,392
Very good
2,069
Average
959
Poor
323
Terrible
239

Bo
Guntown, MS6 contributions
Awesome
Dec 2021 • Couples
My wife and I had done the normal tour a couple of years ago, and decided to do the handheld lantern tour. We had a great time and would definitely do it again.
Written December 6, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

DanSchram
Daytona Beach, FL80 contributions
Beautiful falls and great tourguide!
Dec 2021
My first cave tour and I enjoyed the experience. Our tour guide was very informative and knowledgable of the areas history and told great stories about how it was descovered and how it became open for tourists. The Fall was amazing and wourth the underground hike.
Written December 2, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi DanSchram! Wow! We're honored you decided to make us your first cave and glad you found the experience informative and worth the hike! Come see us again sometime! Never Stop Exploring The Ruby Falls Team
Written December 3, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

CoalMiner74
Benton, IL76 contributions
Poor stop low 02
Nov 2021
I would not recommend this stop. It is very commercial and seems like a gimmick. There was a decent walk to the falls for maybe 5-10 minutes at the falls. The guides need to be played more than the $9-10 they are making this place allot more money than its worth.I would not recommend this stop. It is very commercial and seems like a gimmick. There was a decent walk to the falls for maybe 5-10 minutes at the falls. The guides need to be played more than the $9-10 they are making this place allot more money than it's worth. To echo the voices from the other reviews yes there is lots of people coming out of the cave and yes was allot closer to strangers than I cared for. I've been a coal miner for two decades my life revolves around air. Coal mines have air moving by federal law. How is this place ok without talking about covid somebody check the 02 in there. You can't have 120 people in that space and it be ok.
Written November 27, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Jared K
9 contributions
Worth Seeing but not for Everyone
Nov 2021 • Family
Ruby falls is gorgeous and the cave definitely has its pretty parts. However, I’ve been in other caverns that I have enjoyed more. Mammoth cave, and Cathedral caverns being two of them. The main issue with Ruby falls is the tour group sizes, and the lack of an actual tour I would have loved to have heard more history. They also put in too many groups at once and you have to wait and stop a lot!
Written November 26, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Donna H
11 contributions
Amazing cavern and falls - well done tour
Nov 2021
Everything was first rate. They have taken care to make this a great experience and have highlighted all the stops on the tour. Loved it!
Written November 18, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi donnahW3219JL! We thank you for the kind words and are pleased our team took such great care of you to ensure you had a first rate experience! We look forward to seeing you again! Never Stop Exploring The Ruby Falls Team
Written November 19, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Gilly1961
Edinburgh18 contributions
Not worth the money. Very crowded and tour groups are too big.
Nov 2021 • Couples
This is so not worth the money. The falls are beautiful but not worth the hanging around and massive tour size. We spent so much time waiting for the tours on their way out to pass it was ridiculous. Don’t worry about being cold …. There are so many people in the cave at one time it’s roasting!
Worst cave tour we have ever done anywhere in the world.
Written November 14, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi Gilly1961, Thanks for taking the time to post your review about your Ruby Falls trip. We are disappointed you didn't enjoy your visit because of the number of people also enjoying the beauty of the waterfall and cave. We hope you'll continue to explore caves because there is much to learn. Never stop exploring! The Ruby Falls Team
Written November 18, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

indyponygirl
Indianapolis, IN52 contributions
Couples weekend away
Oct 2021 • Couples
The falls were absolutely breathtaking and the facility was very clean and organized. The only drawback was that they recommended that visitors were masks and not many people were compiling.
Written November 14, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi indyponygirl! Have you caught your breath yet? ;) We're so glad you came and found our facility to be clean & organized. Our maintenance staff work tirelessly to make sure the property is beautiful for guests at all times! Thanks for noticing. :) Never Stop Exploring The Ruby Falls Team
Written November 15, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Hanna D
Hattiesburg, MS95 contributions
Hannah was great! You definitely want her to be you guide.
Nov 2021 • Friends
We absolutely loved our tour today with Hannah and seeing the beautiful Ruby Falls. We had a trip planned passing through Chattanooga and the negative reviews almost made us change our minds and cancel our reservations. I’m so glad we didn’t. We were scheduled for 9:00 on a Wednesday and we were not rushed at all. We were able to take as many photos as we wanted and had plenty of time to see the falls. Everyone in our group was very respectful of each other and didn’t hog the falls to themselves. We all took our pictures and moved along for the next person to take theirs and we had time left over before the lights shut off. Hannah was a very informative guide and we loved her corny jokes. She definitely added to the experience.
Written November 10, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi hannad658, We're so glad you decided to see for yourself! Some bad reviews stem from real unfortunate circumstances that we try our best to make better and some folks...just seem to have a hard time finding the beauty in things, regardless. While we strive to give everyone the same great experience, everyone is going to enjoy it on different levels, so we appreciate you taking those with a grain of salt and giving the experience a chance! :) Never Stop Exploring The Ruby Falls Team
Written November 15, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

mihofamily
Haines City, FL28 contributions
Better than expected
Nov 2021 • Family
We were here about 25 years ago however this was a totally different experience. Our guide Hanna was excepcional! She was very informative and friendly. She answered all of our questions and even recommended a nice place for lunch. I’m so glad we listened to her. If you have young children that are in to rock collection, this is the place to bring them. A must if you are in the Chattanooga area. Highly recommend.
Written November 10, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi mihofamily! Glad to have you back!! We're SO glad it was an exceptional experience for you and we really appreciate the great recommendation! Never Stop Exploring The Ruby Falls Team
Written November 15, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

karen m
Lake Mary, FL1 contribution
Okay
Oct 2021 • Couples
We really enjoyed the cave until I slipped on some water. I knew immediately that I broke my knee, I also hit my head and dislocated my shoulder. My own fault but I was disappointed in the parks follow up. I think there should be more light where they know it will be wet. I had to finish the walk as wheelchairs do not fit. The tour guide disappeared and never came to check on me. They did call EMS and filled out a very short accident report. I never received a follow up call from the park which was very disappointing. I would still recommend the park but make sure you have non slip shoes on.
Written November 8, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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