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WaTiki Indoor Waterpark Resort

519 Reviews
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WaTiki Indoor Waterpark Resort

519 Reviews
Sorry, there are no tours or activities available to book online for the date(s) you selected. Please choose a different date.
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1314 N Elk Vale Rd, Rapid City, SD 57703-9588
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Russell J wrote a review Feb 14
Rapid City, South Dakota1 contribution
The tube situation is a nightmare. Should be handing off the tube after your turn down the slide to someone in line for a tube. People were hoarding them at tables, saw a teenager sleeping on one next to the table. It's pathetic. I paid $12 for a locker so put that money towards purchasing more tubes. Either buy more tubes or put rules in place on the usage. Won't overpay for this experience again unless this gets fixed.
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Date of experience: February 2021
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brandyd320 wrote a review Sep 2020
Cheyenne, Wyoming87 contributions16 helpful votes
Great experience for our family, however I would caution, as others have, to avoid New Year's Eve. It was so crowded. The staff was doing their best but honestly, could not keep up with the amount of people attending that specific event. And if some of the people attending had some form of common sense and decency, it wouldn't have been bad either, but a lot were just disrespectful and did not care about anyone else's experience in relation to their fun. - but again, those people had nothing to do with the operation of Watiki! We spent several days there prior to our NYE experience and it was absolutely great! Fun time for the kids and adults! So much to do and take part in between the pool, the arcades, the restaurants and all the connected hotels.The Rapid City area is so family friendly, Watiki just adds more to the area! Definitely a fun experience and much cheaper than other hotel / waterpark combos! Even though you are paying for the pool separately than the room, the hotel rates more than compensate for the additional pool charges. Would definitely recommend to anyone.
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Date of experience: December 2019
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Karen M wrote a review Sep 2020
Kearney, Nebraska34 contributions7 helpful votes
We were here on labor day weekend. Gross and dirty. So many people!! Not enough tables or towels. Despite that the kids loved the slides. But there is no swimming pool for adults to be in and the hot tub was so crowded I was afraid to get in. I saw a total of 3 lifeguards. I felt like there should be more. Don't waste your time or money.
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Date of experience: September 2020
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Response from WaTiki605, General Manager at WaTiki Indoor Waterpark Resort
Responded Sep 8, 2020
Hello! Thank you for your review. We are sorry to hear that you did not enjoy your time with us. We constantly ensure that all areas of our waterpark are safe and clean for all of our Guests. We appreciate you taking the time to let us know of your concerns though, and we hope that you will return again to give us another chance.
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Lnds619 wrote a review Aug 2020
2 contributions1 helpful vote
This was our 2nd visit to Watiki and I must say this trip was very disappointing compared to our 1st. Our first visit the staff did a great job in regulating the use and sharing of the tubes for the slides. This trip people just kept going time after time after time instead of passing it on to someone waiting in line for a tube. There were also people that would take tunes back to their table and hoard them instead of having someone else use it while they took a break. It was heartbreaking for my 6 year old to wait for over 10 mins and no one pass a tube along for us to use. Another big disappointment was the lack of towels and laundry service. We we there for almost 5 hours and the bins of clean towels wer never replenished. We kept checking back for some, but were never restocked. There were plenty in the dirty bins that could've been washed in the amount of time we were there. The saving grace was the kids still had a great time playing together on the pirate ship. I can honestly say I don't think it was worth the $100 spent for the 4 of us for the experience we got.
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Date of experience: August 2020
1 Helpful vote
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Response from WaTiki605, General Manager at WaTiki Indoor Waterpark Resort
Responded Aug 27, 2020
Hello, Lnds619. Thank you for your review. We greatly apologize for your experience during your visit. We are working hard to improve in these areas and we truly hope you will be able to visit again soon to give us another chance.
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Suicu wrote a review Aug 2020
Wantagh, New York144 contributions62 helpful votes
We visited this water park several times during our 5 day visit. It was connected to our hotel with no need to go outside. Prices are about $22 per person but less if you are a hotel guest. The hot tub is free for hotel guests but you need a bracelet. Afterwards we did see coupons for one free admission when you buy three. Our boys are older at 15 and 18 but they enjoyed it. There were three water slides for older kids. We enjoyed the lazy river and the hot tub. They have a bar but we didn’t order from it. They also have an arcade and a limited menu such as pizza but we didn’t try either one. They do not have lifeguards and expect parents to mind their own children. The staff were friendly and the park was clean. They provided plenty of towels. I would have liked the hot tub better if it was adults only.
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Date of experience: July 2020
1 Helpful vote
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Response from WaTiki605, General Manager at WaTiki Indoor Waterpark Resort
Responded Aug 27, 2020
Hello, Suicu. Thank you for your wonderful review. We appreciate you taking the time to let us know about your experience with us and we hope you are able to return again soon.
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