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First time renting chairs & umbrella. Highly recommend! It was so nice having the comfortable chairs & shaded from the sun.
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Date of experience: September 2020
Helpful
The reason that only 4 of 5, is that we were unable to get chairs the day we wanted. No same day rentals, although it was early morning. So we only got a one day rental Kennedy was pleasant on the phone. The chairs were set up before the time stated and the young fellow was so nice and personable.(He let us pick our spot). He was a hard worker. This was the first time we rented chairs and beach umbrella and it was worth every penny! They were set up right out front our hotel walkway to the beach.…
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Date of experience: August 2020
Helpful
This was our first trip to Isle of Palms. We contacted the company and received excellent service for five days! We had a special request due to one of our party being handicapped. They exceeded our expectations and placement of our rentals. They called us to confirm what we wanted and provided exceptional service. Job well done!…
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Date of experience: August 2020
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Did not offer beach chairs same day bc of Covid. Not a great way to run a business. Seems to me they want the best of both worlds!
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Date of experience: August 2020
1 Helpful vote
Helpful
Responded Aug 8, 2020
This is very disheartening to read. I own this business with my young family and we are struggling to stay open during these times. Because of many safety and logistical reasons involving the pandemic of COVD-19, we are unable to provide day-of orders for our customers this year. It has hurt us so much financially to turn this business away, but we have no choice due to the current conditions. I really wish that you would take this review down. We work so hard to give our guests a 5-star service and a 1-star review like this is a total punch in our gut when we are already struggling. I hope that you can find some empathy and know that it is not by choice that we are not able to operate day-of service this year.
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So reliable and done right! Our chairs were up every day. Very friendly people on the phone. Such a great service! Thanks
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Date of experience: June 2020
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