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Hilton Head Outfitters

80 Queens Folly Rd, Palmetto Dunes Resort, Hilton Head, SC 29928-5110
+1 888-322-9128
Website
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Review Highlights
Perfect for vacation with great customer service!

My wife, teenage son and I decided to go kayaking and biking. David Runyon was very helpful and... read more

Reviewed April 5, 2016
ddspearman
,
Charlotte, NC
Disorganized yet friendly

I called and reserved our bikes by phone this morning and paid by credit card. I was told they... read more

Reviewed March 26, 2016
Jennifer N
,
Rome, Georgia
via mobile
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Hilton Head Outfitters provides equipment rentals for fun-filled Hilton Head Island adventures, like biking, kayaking, canoeing, and fishing, that the whole family can enjoy. We are located inside Palmetto Dunes Oceanfront Resort and situated right on the banks of an 11 mile lagoon.
  • Excellent81%
  • Very good14%
  • Average3%
  • Poor1%
  • Terrible1%
Travelers talk about
“rented bikes” (41 reviews)
“palmetto dunes” (54 reviews)
“surf lessons” (12 reviews)
Closed Now
All hours
Hours Today: 8:00 AM - 5:00 PM
LOCATION
80 Queens Folly Rd, Palmetto Dunes Resort, Hilton Head, SC 29928-5110
CONTACT
Website
+1 888-322-9128

Similar Things to Do in Hilton Head

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Reviews (365)
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71 - 80 of 365 reviews

Reviewed April 5, 2016

My wife, teenage son and I decided to go kayaking and biking. David Runyon was very helpful and knowledgeable about kayaking. We also rented bikes to use while we were on the island. David was very careful to make sure our bikes were at the...More

Thank ddspearman
PalmettoDunes, Guest Relations Manager at Hilton Head Outfitters, responded to this reviewResponded April 7, 2016

DDSpearman, We are delighted that you enjoyed your time with us! Thank you for taking the time to provide this feedback – I will be sure to pass along your kind words to David. It will be our pleasure to welcome you and your family...More

Reviewed March 26, 2016 via mobile

I called and reserved our bikes by phone this morning and paid by credit card. I was told they would bring them to our house "sometime today" (wouldn't give me an estimated time). Two hours later - no bikes. When I called, they could not...More

Thank Jennifer N
A TripAdvisor Member
1
Reviewed March 14, 2016 via mobile

We rented bikes for 6 weeks in February and March and biked every day. The Jamis brand beach cruisers were wonderful. They reminded me of the bikes we had as kids. I really wanted to take mine home with me as it was so comfortable...More

Thank A TripAdvisor Member
PalmettoDunes, Guest Relations Manager at Hilton Head Outfitters, responded to this reviewResponded March 24, 2016

Thank you for taking the time to review HH Outfitters. We are committed to making our guests' experiences the best possible, including adjusting and maintaining our bikes. We look forward to serving you again during your next visit to the Lowcountry!

Reviewed March 14, 2016 via mobile

The bikes are really good quality for rentals. They keep them clean and well maintained. We rented two cruisers and rode 20 miles around the island - loved it! I was a bit hesitant riding a cruiser at first and considered getting the speed bike,...More

Thank GizelleAnaji
PalmettoDunes, Guest Relations Manager at Hilton Head Outfitters, responded to this reviewResponded March 24, 2016

Hello, GizelleAnaji! Thank you for your kind review. We love that our bikes are so "user friendly." Our goal is to make all of PD and Hilton Head accessible to our guests, and it sounds like you were able to explore quite a bit! Please...More

Reviewed February 13, 2016 via mobile

It seemed like it was a little pricey once you rented the helmet and the lock and the bike. But it was super fun!! My mom and I had such a great time riding bikes on the beach!

Thank Shannon D
Reviewed January 19, 2016

Checked into our villa rental and after looking over the bikes left here we realized they needed some TLC. We rode them over to Hiltonhead Outfitters and lucky for us Kyle was working. He was just wonderful. Filled the tires with air and greased the...More

Thank mutt H
PalmettoDunes, Guest Relations Manager at Hilton Head Outfitters, responded to this reviewResponded March 24, 2016

Thank you, Mutt H, for your kind words for Kyle. Our staff at Hilton Head Outfitters is very service-oriented, and we are thrilled that you were able to meet them. We look forward to seeing you again on your next visit to the Lowcountry!

Reviewed November 16, 2015

Thursday was the home run day! The Kayaking was great! The kayaking instructors made it very easy to learn how to kayak safely.

Thank GCSU_Road_Scholar
PalmettoDunes, Director of Sales at Hilton Head Outfitters, responded to this reviewResponded November 18, 2015

Glad you liked it! It was a pleasure having your group in the resort.

Reviewed November 4, 2015

We were fairly satisfied with our bike rentals and the price for the week was great but the staff could use a course in customer service. The young man who checked us in on a Saturday morning wanted to be anywhere but at his job!...More

Thank snoopyharwich
PalmettoDunes, Director of Sales at Hilton Head Outfitters, responded to this reviewResponded November 5, 2015

First off, thanks for letting us know about this situation. The Outfitters shop has an average Trip Advisor ranking of 4.5 stars precisely because we train for outstanding customer service. We are very disappointed that you experienced what you did and would like to ask...More

Reviewed October 31, 2015

I bought a bike from Palmetto Dunes Outfitters, and David Runyon was very knowledgeable to help me decide which bike to purchase from their bike sale. I am very pleased with my purchase. Thank you for such great customer service .

Thank Marguerite310
Reviewed October 28, 2015

There are many bike rental companies to choose from in Hilton Head and we couldn't decide which to choose. For ease, we wanted bikes delivered to our hotel and then collected on our last day. After much indecision we picked Hilton Head Outfitters. We paid...More

Thank Pauline_LonUK
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Ask a question
Questions & Answers
Baxleyll
November 6, 2016|
AnswerShow all 3 answers
Response from PalmettoDunes | Property representative |
Hi Baxleyll- Hilton Head Outfitters offers guided lagoon fishing charters or you can rent a canoe/kayak and fishing gear or bring your own. We allow catch-and-release fishing on our 11-mile lagoon inside Palmetto Dunes... More
0
Votes
Brittc1722
April 30, 2016|
Answer
Response from PalmettoDunes | Property representative |
Hello, Brittc1722! There is not a current in the lagoon so it’s easy to go one way or the other. Most people go in a loop so you would leave from the dock at the Outfitters and return to the same place. Please feel free... More
0
Votes
Shawn D
April 28, 2015|
Answer
Response from PalmettoDunes | Property representative |
Hi Shawn - we have several kinds of single and tandem kayaks that you can rent by the hour or by the day.Rentals start from $24.99 for the first hour plus $12 for each additional hour, or from $115 per day. We can give you... More
0
Votes