Hilton Head Outfitters and Bike Rentals
Hilton Head Outfitters and Bike Rentals
Hilton Head Outfitters and Bike Rentals
5
8:00 AM - 5:00 PM
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
8:00 AM - 5:00 PM
Sunday
8:00 AM - 5:00 PM
About
Hilton Head Outfitters provides equipment rentals for fun-filled Hilton Head Island adventures, like biking, kayaking, canoeing, and fishing, that the whole family can enjoy. We are located inside Palmetto Dunes Oceanfront Resort and situated right on the banks of an 11 mile lagoon.
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214 within 3 miles
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80 within 6 miles
See what travelers are saying
- Keldie T1 contributionTop notch!It was great to have so many rental options. We chose cruiser bikes for one day. Toland took extra time to assure the bikes fit properly before we left. Once on the road we were very pleased with how well the bikes performed! We needed extra help during the day, and Spencer went above and beyond to assist with the situation. The whole experience demonstrated superb customer service from the HHO team! Highly recommend.Visited October 2023Traveled as a coupleWritten October 24, 2023
- Wesley B1 contributionPalmetto Lagoon Charters October 2023We went with Captain Trent on the lagoon charter and an inshore charter as well. Both trips were outstanding. We caught good numbers of redfish, flounder and a monster black drum in the lagoon. Caught approximately 20 redfish and a nice trout inshore fishing. Both trips exceeded our expectations. Captain Trent is very knowledgeable, familiar with the area, he will put you on the fish and help you enjoy your time on the water. Trent goes the extra mile, makes sure you get some great pictures, very personable, a pleasure to fish with. All his equipment is top notch and ready to go, making it much easier to land those big fish! Looking forward to our next trip! Thanks again Captain Trent!! Wes BVisited October 2023Traveled with familyWritten October 24, 2023
- Steven E3 contributionsFishing with Captain TrentWe've been out fishing with Captain Trent many times over the years. No matter what the weather or conditions, we catch fish, have a great time, and take a bunch of good memories and photos with us. I'm already looking forward to our next trip!Visited November 2023Traveled with familyWritten November 26, 2023
- Scott K1 contributionGreat experienceWent in to rent a bike for the day because the bike I had at our condo had a chain that kept falling off. The owner Gary could have rented me a bike but instead he volunteered to fix my bike for free. Great person and great businessman and I would recommend them to anyone.Visited March 2024Traveled with familyWritten March 23, 2024
- Chad JSimpsonville, South Carolina37 contributionsBest place to kayak in all of Hilton HeadOur family love doing business with HH Outfitters! This was our third time renting bikes from them and our second kayaking trip and once again the experience was flawless and so very enjoyable. We choose to do morning 2-hour kayak excursions to avoid the heat and have been able to see so much of the 11 miles of the Palmetto Dunes lagoons. The wildlife is so very abundant and the lack of currents and minimal wind make it one of the best places ever to enjoy the kayaking experience. We highly recommend it and the great folks at Outfitters will be sure to take good care of you whether you be experienced paddlers or first-timers.Thank you so much for your rating, Chad. We really appreciate you taking the time to share your experience with us! We look forward to seeing you again! Thanks again, Hilton Head Outfitters & Bike RentalsWritten June 12, 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited June 2024Traveled with familyWritten June 9, 2024
- Jeff A8 contributionsAnother great day on the water.We spent another great day on the water with Capt Trent. We chased the Red fish and had some success. Nothing beats watching a young man catch these powerful fish. WE have been fishing with Trent for many years and every trip is a great experience. He works extremely hard to make the time a memorable one and we will definitely join him again.Hi, Jeff A, your feedback brightened our day! We're delighted you loved Hilton Head Outfitters & Bike Rentals. We look forward to serving you again. Thank you, Hilton Head Outfitters & Bike RentalsWritten July 1, 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited June 2024Traveled with familyWritten June 29, 2024
- Melissa KGreenville, South Carolina2 contributionsSurf lessonsMy 13 year old son took surfing lessons and it was the highlight of his vacation. The staff was patient and worked well with all ages that took the class. He was up on his board quicker than I anticipated he’d be and smiling ear to ear. And now we will be renting a board for the rest of our trip.Hi, Melissa K, your feedback brightened our day! We're delighted you loved Hilton Head Outfitters & Bike Rentals. We look forward to serving you again. Thank you, Hilton Head Outfitters & Bike RentalsWritten July 22, 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited July 2024Traveled with familyWritten July 16, 2024
- George CMidlothian, Virginia3 contributionsThe Best on the BeachThis was my third time renting from Hilton Head Outfitters and it certainly won't be my last. Our bikes arrived as scheduled and in perfect condition. We really enjoyed our daily bike rides in Palmetto Dunes along with the occasional stops at The General Store, Big Jim's and The Dunes for a nice cold drink looking out over to the ocean. I highly recommend renting from Hilton Head Outfitters for any of your beach needs, especially any type of bike.Your review is appreciated. We are thrilled to hear you had a great experience with our bike rentals at Hilton Head Outfitters. Thank you for choosing us for your beach needs!Written September 4, 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited August 2024Traveled with familyWritten September 2, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
5.0
638 reviews
Excellent
550
Very good
59
Average
18
Poor
7
Terrible
4
Y Nottravel
Charlotte, NC1 contribution
Jun 2020
We reserved kayaks well in advance. On the morning of our reservation, we got everyone up and headed to Hilton Head Outfitters, which is near the General Store in Palmetto Dunes. As we were parking, we received a call that they were having staffing issues, would be closed for the day, and that we’d need to reschedule. Because we still had another day on the island, we weren’t too put out and just rescheduled for the following day. The next morning comes and we engage in the same routine. Upon arrival at the site, they were closed again. This time we were in fact annoyed because (a) we didn’t even receive a phone call about the closure and (b) we were running out of time. Fortunately, my wife immediately called Kayak Hilton Head, reserved kayaks for that day, and we headed there. The staff was friendly and the kayaking was great (we were happier kayaking with dolphins versus kayaking with alligators, but that’s a personal preference). To Hilton Head Outfitters’ credit, they refunded our money (since we never even went with them). It’s just terribly unprofessional to be closed mid-week without warning and without a suitable explanation. They seem to have great reviews. So perhaps this was an anomaly.
Written June 30, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello viajerodelmundo4ever. We certainly apologize that you had the experience mentioned above as we are typically impeccable with our service at HH Outfitters. Unfortunately, we ran into an internal issue during the few days you were trying to contact us which caused the interruption in business and in tern, some issues with existing reservations. This was a last minute occurrence so we once again, would like to apologize to you for the inconveniences it may have caused. Thanks for reaching out and we hope to see you back in the future.
Written July 6, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Theresa
1 contribution
Jul 2022 • Family
I rented a baby stroller (Saturday AM to Saturday AM) and called Saturday afternoon to see when it would be delivered. I was told it was out for delivery and should be there in a couple hours. It never arrived. I had to call Sunday to find out where it was. Hilton Head Outfitters' response was, "Oops, we'll deliver it right away," and then proceeded to ask if I had checked all the bike racks in my vacation complex to "locate" the stroller. (I had looked, but didn't realize I paid for a scavenger hunt.) Finally, a sandy/dirty stroller was delivered Sunday afternoon. I expressed my frustration that I went an entire day and a half without a stroller for my 11 month old and felt that I should be compensated. Their response was that the 4-day through 7-day rentals were the same price, so there was no compensation to be given. So, HHO is telling me, they have no liability because they have a 3 day buffer to deliver equipment that is promised/ guaranteed the day of arrival for vacation. Well played. To top it all off, my stroller was picked up at 7am the Saturday of checkout. At least they were punctual in taking it back. Poor business etiquette.
Written July 17, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello theresaal3091TL. We certainly apologize that you experienced the instances mentioned above and would to discuss this further with you if you can find the time. If so, please reach out to Kimm (785-2449) at your earliest convenience so hopefully we can get to the bottom of what happened a make things right with you. Thank you for your time and we look forward to hearing from you!
Written July 18, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MarcMayer
Edison, NJ11 contributions
Oct 2021 • Friends
Captain Trent Malphrus is the best fishing guide on Hilton Head Island. He is a local who has grown up on the island and knows his way around the fishery. I highly recommend Palmetto Lagoon Charters for having a great fishing trip
Written October 15, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tyler Davis
2 contributions
Jun 2021
Perfect private surfing lessons for my two daughters. It could not have gone better.
Captain Byron "Surf Dog" is awesome: super funny, insightful, engaging, and an authentic "surfer dude". My girls loved it from the outset and could not stop talking about it afterwards. They loved the beach yoga to start, the beach environmental insights, and of course surfing. Surf Dog had them up surfing quick and soon they were dancing on the board and riding "namaste". But they especially liked Surf Dog.
We have done several other private surfing lessons, but this was the best ...mainly because of Surf Dog. If I could rate higher than 5 stars, I would. 10 out of 10.
Captain Byron "Surf Dog" is awesome: super funny, insightful, engaging, and an authentic "surfer dude". My girls loved it from the outset and could not stop talking about it afterwards. They loved the beach yoga to start, the beach environmental insights, and of course surfing. Surf Dog had them up surfing quick and soon they were dancing on the board and riding "namaste". But they especially liked Surf Dog.
We have done several other private surfing lessons, but this was the best ...mainly because of Surf Dog. If I could rate higher than 5 stars, I would. 10 out of 10.
Written June 10, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SteveAtlanta45
Hilton Head, SC13 contributions
Jun 2021
Our third time renting kayaks here. We go for the 1.5 hr. rental, which allows for a relaxed loop that take a little over an hour. Staff is friendly and efficient; kayak handlers are mostly local high school or college kids. Since you're kayaking in resort canals you'll see upscale houses, golfers and a few birds; not necessarily the place for extensive wildlife-no gators or dolphins. There are slightly cheaper options locally with more open water, but if you're at all concerned about weather, tides, boat wake, etc., this is probably the most relaxing option. Definitely recommended for a easy going time.
Written June 7, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CMudd23
Liberty Twp, OH59 contributions
May 2021
My daughter and I took surfing lessons from Jordan while on vacation in Hilton Head and had a great time! He grew up on Hilton Head and has been surfing for years. He was extremely patient with us and made the experience one we’ll remember for many years. At the beginning, he walked us through some stretches and talked to us about the sea turtles and the importance of cleaning up the beach. The ocean was extremely rough the day we took our lesson and he was very attentive to making sure we were safe throughout our time in the water. Due to covid, we had a private lesson, which even though was a bit more expensive, it was nice to have the personal attention especially with how rough the water was. If you’ve ever thought about taking surfing lessons, I would highly recommend it, it was a bucket list item for me and I wish I would have been exposed to it years ago!
Written May 29, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jeff A
8 contributions
Jun 2022
Spent a great morning with Capt Trent catching Reds, Trout, and a few sharks. I have fished with Trent on many occasions and would recommend him for his professionalism and his ability to build the trip to accommodate his clients, young or old. He works very hard to make the trip a success and to build memories that will last a lifetime.
Written June 29, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
polomarco23
Arlington, VA32 contributions
Aug 2022
We rented kayaks for two hours and it was absolutely lovely! We paddled at a somewhat leisurely pace around the lagoon which is extremely tranquil and calm. We saw lovely birds (herons, egrets) throughout our trip and saw very few people. I highly recommend kayaking around palmetto dunes for a break from the beach and a really great outdoor activity that is not overly strenuous! The guy who helped with the kayaks was working hard and very helpful!
Written August 18, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
John C
Centreville, VA114 contributions
Jun 2021
Had a great kayak trip. Rented a double kayak for a 1.5 hour trip on a network of lagoons. The water is calm and we saw lots of birds and a few jumping fish. You go at your own pace, so it is a relatively easy workout. We didn't get any bug bites, but you may want to bring bug spray, sun block and a hat. If it is windy, it may require more work to keep the kayak straight and paddle against the wind. We have rented kayaks from Hilton Head Outfitters on our last three trips to Hilton Head. Great way to get some exercise so you can enjoy all the great food on the island. You paddle through a residential community, but you still see a lot of nature. Great trip for novices as long as you have some idea of how to paddle a kayak or canoe. Enjoy your trip.
Written June 15, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Momot
Cincinnati, OH8 contributions
Jul 2020 • Family
We rented 2 bikes a beach umbrella and 2 chairs from them.
They delivered them on our day of arrival and picked them up on day of departure.
They are very friendly and very understanding, when we asked to change one of the bikes to a smaller size to fit one of the kids , they agreed with no issues and a few hours later when we returned it they accepted and even refunded the bike's rental charge with no hassle.
If you ever rent an umbrella and chairs they provide you with am umbrella anchor so that you can use the umbrella on the beach(although we did not notice it until the last day 😕)
I would recommend them to anyone visiting HHI
They delivered them on our day of arrival and picked them up on day of departure.
They are very friendly and very understanding, when we asked to change one of the bikes to a smaller size to fit one of the kids , they agreed with no issues and a few hours later when we returned it they accepted and even refunded the bike's rental charge with no hassle.
If you ever rent an umbrella and chairs they provide you with am umbrella anchor so that you can use the umbrella on the beach(although we did not notice it until the last day 😕)
I would recommend them to anyone visiting HHI
Written August 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Yes, we are! We are actually open year-round. Our hours of operation are listed on our TripAdvisor page and during November they will be 8 am to 5 pm. You can rent kayaks in advance on our website too. See you in November!
Written August 17, 2019
Hi Baxleyll-
Hilton Head Outfitters offers guided lagoon fishing charters or you can rent a canoe/kayak and fishing gear or bring your own. We allow catch-and-release fishing on our 11-mile lagoon inside Palmetto Dunes Resort. Visit our website to learn more or call (888) 322-9128 to learn more.
Written November 7, 2016
Do the water ways have a current to ride along with? And is there an end point at each to return the kayaks?
Written April 30, 2016
Hello, Brittc1722!
There is not a current in the lagoon so it’s easy to go one way or the other. Most people go in a loop so you would leave from the dock at the Outfitters and return to the same place.
Please feel free to contact us if you have any further questions: 843.785.2449. We look forward to seeing you soon!
Written May 2, 2016
We will be there May 30-June 6 and would love to rent kayaks. What are the costs? Do you have crash courses? Is there a cost for them?
Written April 28, 2015
Hi Shawn - we have several kinds of single and tandem kayaks that you can rent by the hour or by the day.Rentals start from $24.99 for the first hour plus $12 for each additional hour, or from $115 per day.
We can give you lessons (it's easy) off our dock where you pick them up. Call the Outfitters shop at (843) 785-2559.
Written April 28, 2015
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