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Whitsunday Diving Academy ‑ CLOSED

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Jubilee Pocket, Australia
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About Whitsunday Diving Academy
At the Whitsunday Diving Academy we specialise in teaching diving. We don't compromise when it comes to providing the best instructors and thorough curriculum. Affiliation with PADI - offering a full range of courses. One of the best equipped scuba training centres in Queensland. Small and compact groups for individual attention to all participants. Extensive pool training for beginners at their “own pace.” Flexible schedules and “work hours.” Constant communication and feedback towards “Continuing Education” in SCUBA diving. The Whitsunday Diving Academy is committed to: Water Safety: Our visitor orientation initiative in conjunction with Royal Lifesaving Queensland and the Whitsunday Charter Boat Industry Association; Starting them Young: Our School and Youth oriented programs aimed at developing responsible eco-tourism and awareness while incorporating related school syllabus in diving courses to offer in-depth and hands on practical knowledge; Scuba Diver Education: All our dive courses are to the highest standard. Careers in Diving: We have dedicated programs towards becoming a Dive Pro! Marine Conservation and Education: Through Forums and Awareness programs focusing on the health, state and protection of our Blue Planet.
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NandMOB wrote a review Nov 2017
Dublin, Ireland8 contributions1 helpful vote
We had a lovely day diving with the Whitsunday Diving Academy. Chris and his team are a really professional, helpful and fun group and we would definitely recommend them to anyone who wants to dive the Whitsundays. Chris event went out of his way to bring us to a dive shop to get new batteries installed in our dive computers! They also provide all diving equipment.
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Date of experience: October 2017
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artichoke32 wrote a review Oct 2017
Sydney, Australia2 contributions3 helpful votes
Not answering the phones for over a day or responding to messages should have given us the idea but this place looked like it was going to be worth it! I went as an experienced diver with my partner, who has never dived before. We made it clear that we wanted to do our dives together as Introductory dives and were told this was no problem. She would go through her basic skills at the pool in the morning. We arranged to do 3 dives and were offered a pickup the next day. Be very clear about your address and get the number of the driver as we had issues getting picked up. The setup at the dive academy was good and it seems like a great idea to get your wetsuit etc organised before you go on the boat, but that system doesn't work when you dont get to try on or test your equipment before you leave. Wetsuit doesn't fit? too bad, you're going to be cold. Reg leaking? Have a nice day snorkelling. They skipped teaching the skills at the pool because we didnt have time and my partner would be taught out in the water. We were told to use the bathroom now as there is no toilet on the boat! You're going to be on the boat all day (or so we thought) and if you need to use the bathroom you'll have to do it hanging off the back. While this is embarrassing and I would imagine not what you're supposed to do in a marine area, it is also extremely dangerous because the skipper at least twice turned the motor back on while someone was next to it in the water. Lunch is a sandwich and some mixed lollies....nothing wrong with that but when the guys dropped the box of lollies they scooped them back up with one guy throwing them overboard and the other back into the box....not sure which was worse to see. The biggest issue: SAFETY! My partner had to do her skills in deep water hanging onto a mooring line with the boat banging against her back. The next thing we know we are descending and go straight to 10m, with the dive taking us to 12m. For a person who has never done SCUBA in their life before. The instructor led from the front at a distance and rarely checked back, he was busy diving for himself and trying to find cool swimthroughs and overhangs, while I held on to my partners hand and tried to keep her calm and control her BCD myself. When we didn't want to do the swimthroughs/small caves he seemed annoyed and just went in himself. These people are a danger and I hope no-one gets hurt due to their negligence. You can do better. My partner was too upset by the experience to want to do another dive. She was going to snorkel for one dive and then see if she was comfortable to come on a more sensible third dive after the break. This is when we found out that there wasn't enough tanks or time to do 3 dives...see there were 6 staff diving and 4 guests, and the girlfriend of one of the instructors needed to get back to work so we were headed back early, and due to all the staff diving there wasn't enough air available despite them promising me there would be when I asked about how few tanks were onboard earlier in the day. So it was a quick snorkel for my partner and a bleak dive in a colourless area for me (having spoken to some other skippers they couldn't believe we were taken to this bay which was worst hit after the cyclone...but it was just laziness) we were then absolutely racing back to the mainland at top speed with everyone getting soaked and freezing so that the instructors girlfriend could be back at work in time. Because that's the most important thing. Don't do it to yourselves. Find another operation.
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Date of experience: September 2017
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Sebastian P wrote a review Jul 2017
Gothenburg, Sweden53 contributions24 helpful votes
If everything goes as it should, then this is certainly a really good diving center. But much can go wrong with diving, and if something goes wrong, you can expect the owner and the boss will not care at all about you! Everting is about money... I always avoid companies that ignore on their customers / guest when it comes to the end. I wanted to complain, the owner refused to come out of his office and talk to me and the boss was really unpleasant, on the verge of threatening. My complaint is that they lied to me when booking, when I booked everything was peace and ok. When I got there, the boat was broken, which it was not true. The boat was on reperation. It all ended that I had to make my two dives from the beach. I needed my ceritifkat and just had to like the situation ..? That whitsunday ignore on me as a customer is very sad as this could have been a good experience. I got my certificate, my instructor was really good and I was having fun. But that's when things do not go as it should; that's when companies show their right face. There are many other dive centers in the area, choose them!
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Date of experience: December 2016
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sapiontek91 wrote a review Jul 2017
Whitsunday Islands, Australia1 contribution2 helpful votes
The entire crew at the Whitsunday Diving Academy was nothing but accommodating. The diving instructor, Tom, was very knowledgeable and always ready to answer all questions. I believe my classmates and I were given the highest quality learning during the four day course. It was a fun and exciting course, and I would definitely recommend it to anyone interested in becoming PADI Open Water Certified. Very enjoyable experience!
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Date of experience: July 2017
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Liz wrote a review Jul 2017
Naples, Florida15 contributions7 helpful votes
I recently completed a PADI Open Water Certification with Whitsunday Diving Academy and had an awesome experience. Tom runs a very thorough and professional course and he is super knowledgable about diving in the Whitsundays as well as around the world. The team is really passionate about what they do and seemed to go out of their way to make sure we had an enjoyable experience. The facilities are really well maintained and they have heaps of equipment so there's something for everyone. I feel very prepared to go on more dives after taking this course and am looking forward to diving with these guys again. Thanks Tom, Billie, Chris....and everyone else I forgot, we hope to see you again soon!!
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Date of experience: July 2017
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