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The Ranch at Pocono Manor - CLOSED

147 Reviews
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Message from Tripadvisor: Temporarily closed

The Ranch at Pocono Manor - CLOSED

147 Reviews
Sorry, there are no tours or activities available to book online for the date(s) you selected. Please choose a different date.
147Reviews9Q&A
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Monae wrote a review Jan 2020
3 contributions1 helpful vote
Girls day which ended up with lunch and a peaceful ride through the woods. I rode TJ and my friend rode Boots. Both horses had their own personalities:) Our guide told us their back stories and explained directions to us through out the ride. This is my second time riding and my friend's first time. Our guide was Alicia or Lisa, she was very knowledgeable and clearly cared for all the animals there on the farm. All the staff was sweet, the animals were adorable and it was a very nice ride through the woods:) we will be back in warmer weather for sure!
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Date of experience: January 2020
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Jessica G wrote a review Jan 2020
4 contributions1 helpful vote
My husband & I stayed at Pocono Manor for our wedding anniversary in 7/2018. We decided to book the wooded trail ride and it was by far the worst horseback riding experience for both of us! The day was very hot and the horses did not get much of a break in between back to back trail rides. The horses looked very sad, exhausted and worn out and some of the barn staff yelled angrily at the horses to get them to do what they wanted as they prepped them for the ride. I have been to many locations for horseback riding and due to the conditions at this location we just felt terrible for the horses. The trail was muddy and rocky and many horses tripped through the rough trail ride. It also was very follow the leader and at a painstakingly slow pace. I would recommend you go to another horseback riding facility in the Poconos, one that cares more about their horses and their riders!
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Date of experience: July 2019
1 Helpful vote
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Peter Parker wrote a review Jul 2019
1 contribution16 helpful votes
THIS PLACE IS DANGEROUS AND SHOULD BE AVOIDED AT ALL COST IF YOU CARE ABOUT YOUR FAMILY'S HEALTH AND WELL-BEING. Please read my entire review to see how this place really is. Horseback riding at this stable was the biggest nightmare I have ever experienced The beginning of the ride didn't show how bad the events would turn. For the first 40 minutes of the ride we had a great time until the guide decided to rope off my horse. Her dangerous behavior led to my left knee injury and me almost falling off the horse I rode, who was a 27 year old horse and very well behaved. The horse was very easy to ride and caused no problems to me as a rider. I indicated in a form that that I am an advanced equestrian and I've been around horses my whole life and I'm very comfortable riding horses both in the saddle and all around horses/stables. I got injured in a ride trail because of the guide's lack of imagination. She crushed my knee with her horse's weight twice as she approached me without getting off her horse and her horse walked against my left knee. She did that twice in opposite directions until I screamed from pain and that's when she got off her horse to rope my horse off properly. She took control of my horse with a rope and took the snaffle bit out of horses mouth as exemplified by the attached photo. I told the trail guide that I don't feel safe staying so close to her horse as horses kick and you need to keep your horse at least 4 feet behind another horse. This was also told me before our trail ride at the stable, the prison who gave us our helmets after we paid for the experience told us to stay 4 yards away from each other horses. In her response she told me that she knows better and disregarded my complaint about me feeling not safe after my left knee got crushed by the horse she was riding. The guide has also injured the horse I rode because she run him into a tree cutting severely skin on his head. She led my horse way too close to her horse and there was a tree. Her horse went right and because I couldn't control my horse with no snaffle bit she led my horse left and he hit his head against the tree as he was stuck on that rope that the guide held in her hand. I had no control of the horse I was riding as per attached photo with the snaffle bit taken out by the guide. Her horse went right next to a tree and mine went left. Then my horse jumped and kicked as he was hurt by the guide and I almost fell. If it wasn't for my riding experience I would have been right on the ground trampled by the injured horse. At that point I couldn't believe what kind of irresponsible guide this person was, so I I started recording with my cell phone everything that happened next to avoid another injury after my knee got crushed and the horse I rode got injured by the guide. As we arrived at the stable at the end of the hour trail, I politely reported the incident and my injury to the manager when we came back to the stable and the manager called the police calling me and my wife trespassers (sic!), after we paid $240 for 2 hours of trail horseback riding as we scheduled another hour at 4pm as well. The manager tried to scare us to leave. She called the police to report "trespassing" even though we were guests at the Pocono Manor and paid for resort stay and the horse rides in advance, The manager and the guide completely ruined our experience by acting rude, unprofessionally and with no empathy. She did not apologize or even offer ice for my injured knee. She was trying to intimidate us to leave. When the police arrived the manager lied to them and said that I ran her horse into the tree and in the attached photo you can clearly see that the snaffle bit is out so I had no control of the horse after it got roped off. The guide had full control of the horse I rode. This is the rudest and the least professional horseback riding facility I have seen. I grew up around horses and I've seen many stables around the world as I travel a lot and ride horses often. I've never experienced such terrible service and lack of empathy. With an injured knee and not even an apology or offering me some ice the manager decided to kick us out by calling the police and telling the cops that we are trespassing after I paid $240 for 2 hours of riding on easy trail trail and hundreds of dollars for our stay at Pocono Manor that was supposed to be a safe and pleasant experience for my wife and me. The horseback riding facility at the Pocono Manor Ranch, is a place that's dangerous for children and adults and should be avoided at all cost. Unqualified personnel endangers safety and health of the resort visitors as well as the animal welfare of the horses. I will spare you the photos of horse injuries as they are disturbing and traumatizing. Under no circumstances go there if you care about your family health or well-being. AVOID THIS PLACE AT ALL COST.
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Date of experience: July 2019
7 Helpful votes
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Susan wrote a review Jul 2019
2 contributions
I had an amazing experience. The horse was well behaved and the guide was amazing. The trail was beautiful. I did the water fall trail, I definitely recommend for the experienced rider. Definitely worth doing if your a horse lover or first time rider interested in the scenery.
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Date of experience: July 2019
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weezie wrote a review Jul 2019
1 contribution
The ride was great! The staff was very friendly, and welcoming. Our horses were perfect! We did the waterfall ride, this is a must if you are looking to do a longer ride. Our guide was Katie, she was AWESOME. We got to ride Apollo and Marty, they were so well behaved. All the animals looked to be very well taken care of. The staff seemed to treat them as their own.
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Date of experience: July 2019
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