Mount Airy Casino
Mount Airy Casino
3.5
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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3.5
910 reviews
Excellent
301
Very good
263
Average
203
Poor
71
Terrible
72

msteeler2
Dickson City, PA48 contributions
Finally, the inside is no smoking. However, due to Covid, it is non drinking too. Tables were limited to three or four people max at a time so it was hard to find an open seat. The poker room and sports book are downstairs now so the "secret" upstairs casino is no longer open. We were there Valentine's weekend for a Saturday and Sunday stay. Got our clocks cleaned in the casino on Saturday. We all know computers can adjust odds of winning on the fly and casinos pay fines if they don't payoff enough. Well the fines must be cheap because the four of us were crying in our beer Saturday night. My son and his GF dropped over $1,500 in less than an hour playing blackjack in high limit area. Dealer drew 7 black jacks in 20 minutes to ZERO for the patrons. My wife and I fed the slots and never had any sizeable hit. Sunday morning was just as bad and Sunday night, when things started clearing out a little we had a few hits on the slots. Being a seasoned gaming couple (we have a condo in Las Vegas, get comped rooms at the Borgatta all the time and are regulars at Windcreek) we know when things are not normal. Mt Airy has never comped or offered a room to us in all these years so we stopped going and travel further to other casinos who appreciate our business more.
Written February 15, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
We are so sorry that your experience at Mount Airy Casino didn’t go as planned. Please message us at socialmedia1@mtairycasino.com so we can help resolve your issue!
Written February 18, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

danielcP7480ZE
Branchburg, New Jersey68 contributions
Nice hotel. Clean. We stayed on Friday and Saturday nights. We had the savory package which gives you a $50 per day dining credit in the hotel, unfortunately we couldn’t get reservations for the only decent restaurant in the hotel and we called two weeks in advance. What is the point of offering this package? This was a waste of money.

They did not have enough table games open and it was difficult, if not impossible, to play.

The rooms were nice. The golf course looked very nice. The pool was adequate but not great.

There was no entertainment. The slots just ate your money.
Written July 18, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
We are sorry that your experience at Mount Airy Casino didn’t go as planned. Our team has taken note of your review.
Written July 19, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

melbcruisingrn
Tuckerton, NJ100 contributions
My husband & I booked a well deserved mini vacation that would entail a hotel with a spa & golfing without traveling by air for 3 days. We have been to Pocono mountains many times and area has changed drastically. I booked a really nice hotel spa package for a 2 night stay which sold us on here. My husband golfed and said it was a great course. The pool was so relaxing, not too busy this time of year. The pool staff waited on us for food & drinks which was a nice accommodation. Food at the pool was reasonable and good for the amount prepared. The casino is quite clean, cannot smell smoke & trash like may casinos, hotel staff are available to ask questions. Our only main issue which is likely reviewed by other people are 2 things which the hotel management should definitely revise:
There is a refrigerator/minibar in the room which functions only for purchasing snacks and spirits. It is censored so you cannot rearrange or touch the items or it will automatically charge your room and not get money back. Hence, there is no access to a refrigerator which is annoying because you cannot keep leftovers from a restaurant or keep anything cold which is really stupid, waste of space and scam to charge your credit card. Restaurants are good, but not many of them and if you have kids, I would advise going somewhere else because there is no general restaurant and not kid friendly. Also, the elevators are not numbered and if you are staying in the newer rooms, make sure you take the elevators on the opposite side of hotel registration or you will be walking a long way!

The spa was wonderful, I can't say enough about the wonderful massage therapist, Jessica. She deserves the gratuity plus extra for her professionalism, explains what she is doing, excellent pressure and does not talk through the massage. In terms of the hotel, there is a communication problem between the hotel and the spa in terms of reservations and billing, however the spa called me ahead of time to book my appointments since it is part of the hotel package. Hotel check out was a disappointment compared to the customer service at the spa, but otherwise a nice getaway.
Written April 29, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
We look forward to your next visit. Thank you for choosing us!
Written May 21, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Stephanie S
Carlisle, PA403 contributions
Couples
The check and staff for the hotel were very rude. They told us don’t touch the refrigerator and less you want charged because even touching something in the refrigerator would charge you and it’s nonrefundable whether you eat it or drink it or not. Don’t use it as a refrigerator. I said there’s no refrigerator to use in the room and she says I can get one in for an additional charge! Also no bathtub and no microwave! The doors to the rooms are so heavy that I don’t see how an older person could open them. I’m only in my 50s and I had trouble with it.
Written January 21, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
We are so sorry that your experience at Mount Airy Casino didn’t go as planned. Please message us at socialmedia1@mtairycasino.com so we can help resolve your issue!
Written February 12, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Rudy P
2 contributions
Sadly I go way to often to play the slots at Mt airy { 2-3 times a week} last year wasn't terrible but this year they must have lowered the pay outs on the Machines to the state minimum pay out!!
Yes I am a smoker but wish they didn't allow smoking inside starting July 2021 .
Now I go it's rare you see the cocktail waitress the machines are actually FILTHY dirty
the place smells before you even get on the escalator up ,and you cant win on the slots!. Bathrooms are disgusting and theres zero cleaning people! Any where you park theres garbage every where you look, I assume its all the sore losers who leave
I started the review saying I go 2-3 times a week and this is true the saddest part
is I've been going 2-3 times a week for years!
I enjoy going less every single time and a few times I turned around and went home
before even getting there!
All that said the absolute worse part is you have zero chance of winning playing the slots at mt airy
From now on I think i'll go to the 24hr shop rite and do something useful with my Cash
Written July 10, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
We understand your frustration. Thanks for your feedback.
Written July 12, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

mikeeee8
stcollege,pa ;us123 contributions
Made 2 back to back weekend trips to play poker at one of few PA rooms to re-open. They are way busier than they were due to lack of competition and it showed. Going from 2-3 tables on a weekend to 11/12 and long waitlists can be quite a challenge as overall boss Chris B attested to. Lots of inexperienced dealers and floormen. Giving them some latitude for the sudden change, I still decided just too chaotic to return. They take full rake regardless of # of players at the table AND they take forever to fill seats..I mean an hour is not unusual and they dont have accurate system in place to ensure tables with longest open seat get the next player. Since the floormen and even some of shift mgrs dont know all the rules can lead to bad decisions that will cost u $. Even just the way mgr Tony? spoke to his dealers was just cringeworthy rude. btw.. the room itself is nice and seemed to be well ventillated and kept clean. If do go , Don't arrive before noon as they dont have enough dealers
Written November 17, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
We are sorry to hear that happened, Mike! Message us at socialmedia1@mtairycasino.com so we can work on resolving this for you.
Written November 18, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Brian001
7 contributions
Host needs to be retrained and/or terminated. Joe Lanzerotti reached out to me to come in with a phone call. Through text messaging he made me an offer to come in and play, of which you can see here. He didn't deliver on anything he promised, so I ate their food, and banged them for $2k and told him I'd be up the next day for the match play that he had to set up in advance. No response, so I went to AC, like I always do, and I sent him pics of my room and free play offers down there so he knows I'm not a stroker like him. I was recently in Mt Airy after 3 years, I played some let it ride, lost around $6k, I got an email for monthly offers for the first time in years, but when I open the pamphlet, says no offers. This guy is bad for business. I never did anything to him except call his b.s. FYI Joe's number 570-234-4828 as of 12/23/2018.
Written September 21, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
We understand your frustration. Thanks for your feedback.
Written September 23, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Allan S
New York City, NY6,283 contributions
Solo
We have a vacation house close by snd came here to see what all the noise was about. The casino is large and loud d as bd very smoky. The restaurants are rather expensive snd the prices charge Steve’s bit much for the product received. Buses bring in day players snd the noise level is high. This was my first snd last trip there. If you want action snd are a smoker you might enjoy it but not for me.
Written August 19, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for your feedback. We are taking note to make sure our guest experience is nothing less than ExtraordinAIRY
Written August 20, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Mark S
1 contribution
Family
This hotel was horrible for children. The only restaurants are located in the casino area on the second floor. Security is located at the entrance. If you have a minor, then you must wait at Security, show your ID, your kids must wear a wristlet and you must be escorted physically by a Security guard to the restaurant. At your table is a huge yellow card advertising you have minors at your table. Then, when finished, you may not leave your table until your waitress calls Security and you sit and wait until the Security feels like coming. After our meal, we waited 20 minutes for Security. I finally got up with my kids to wait at the front door to the restaurant. The hostess and manager came at me as if we did something wrong or criminal. My kids were scared and felt so unwelcome. The hostess yelled at me to keep the minors at the table. I tried to explain we were waiting a long time and the manager went in on me. Finally Security showed up. A old, larger man who moved like a snail. At a minimum, if you're going to hold someone hostage and discriminate because I have children, at least hasten your pace. Service is incredibly slow. Not only Security, at the restaurants and even extending to the valet. They move at their own pace, you, the customer just have to deal with it. Awful experience.
Written April 8, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Blondie2500
6 contributions
Couples
The hotel and casino are very clean. The employees are very friendly and helpful. Just don’t try and use the luggage cart. I didn’t know that it was not self serve, no signs indicating the carts are not self serve, I had employees running after me in the lobby which was embarrassing. The room was a nice size, but the firm beds with the “pillow top” mattress cover were not comfortable. Having to stress about not touching or moving the snack tray or items to make room on the counter (to make sure we weren’t charged) was not what I expected. We enjoyed playing the games at the Casjno and trying the different restaurants. The pool was nice and enjoyable. The SPA experience was not very relaxing. I had scheduled a visit to the casino and spa as a getaway to relive the stress of working and being cooped up since the COVID began. I came out of my treatment more stressed than when I went in. The visit was rushed and the atmosphere was anything but calming. The clanging of the doors each time the therapist needed something , the rustling of the plastic cover on the floor and the cleaning of dishes during the treatment was not what I expected. They need to have disposable ware for the guest, having to maneuver on a table with a towel which are both just the width of your body, trying to not expose yourself was awful. The therapist didn’t give much time to get situated. Hopefully some changes will be made to bring the hotel and SPA a little more upscale.
Written April 14, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for your feedback. We are taking note to make sure our guest experience is nothing less than ExtraordinAIRY.
Written May 21, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Mount Airy Casino (Mount Pocono) - All You Need to Know BEFORE You Go

Frequently Asked Questions about Mount Airy Casino

Mount Airy Casino is open:
  • Sun - Sat 12:00 AM - 11:59 PM