Lancaster County Convention Center

Lancaster County Convention Center: Address, Phone Number, Lancaster County Convention Center Reviews: 4/5

Lancaster County Convention Center

Lancaster County Convention Center
4
Popular mentions

4.0
112 reviews
Excellent
46
Very good
47
Average
12
Poor
4
Terrible
3

amw419
New York City, NY1 contribution
Poor hospitality and worse accomodation
Sep 2021
My fiance and I stayed here for a wedding in the area. The wedding shuttle was leaving the hotel at 3pm but check-in started at 4pm. When we made the reservation, we asked if it would be possible to check-in early. They said they could make no promises but that they would make a note in our reservation and that we should call back closer to the date of our stay to see whether they would be able to accommodate us. We called 2 days before we were supposed to arrive and asked again about the early check-in. They said it wouldn't be a problem. Since we were traveling from NY and under the impression we would be allowed to check-in early, we set our travel agenda accordingly. We woke up very early to beat the traffic out of NYC thinking we could check-in, take a nap, shower, and get ready for the wedding in a hotel room. However, when we arrived they said it would be impossible for us to check in early. Now we arrived at 12pm, when checkout is, so I understand if we would have had to wait an hour or so for a room to open up. They said the earliest we could check in would be 3pm. We explained that the shuttle for the wedding was leaving at 3pm and that we had to shower and get ready since we basically rolled out of bed and hit the road. We asked if they would contact housekeeping so they could release 1 room so we could get ready. We hoped that in a 400+ room hotel, with a large cleaning staff, at least one room would become availabe for us to check-in early. They refused. Instead they said there was a spa on the 5th floor with a shower and we could get ready there. Although this was less than ideal, it was our only option so we took it. On the 5th floor, I went to the men's locker room and got ready. After steaming my suit and shaving, I went to a single shower with no door or curtain. There was zero water pressure. The water just trickled out of the showerhead 6 inches from the wall. I basically had to take a sponge bath with a washcloth. We met other guests who were also told they could check in early just to be sent up to the locker rooms on the 5th floor. In the end, we all were able to get ready and make it to the wedding shuttle on time. However, when we came back from the wedding we had to wait in line for 30-40 minutes becasue there was only 1 desk clerk on duty. When we finally made it to our room, it smelled like someone hid bologne in the room and it was aweful. By the time we got downstairs to try and get a new room, the second shuttle had arrived and the line would have been another 30-40 minute wait. We went upstairs, sprayed some perfume and promptly went to bed. I woke up the next day to use the bathroom and found clumps of hair and dirt on the bottom of my foot. Upon closer inspection, I noticed the carpeted floors were filthy. When we checked out we asked if there was anything the hotel could do to make it right and they offered us 2 coffee vouchers. I asked for a reduction in the room rate since it was $250 for our stay and we were disatisfied with every single part of our experience. The clerk said she didn't have the authority to do that. We promptly left. Overall, this was one of the worst hotel experiences in my life. I can't imagine a hotel, let alone a convention center, could fail at every single aspect of hospitality and accommodation. 0/10
Written September 26, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Mike F
7 contributions
Cheer competition
Feb 2020 • Family
This is a nice hotel. Very spacious lobby that connects with the convention center. The cheer competition was a good fit.
Written February 25, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

86dmp
Bethlehem, PA13 contributions
Volleyball tournament weekend
Jan 2020 • Family
Facility was fine. Lucky to get rooftop parking in adjacent garage as many spots were reserved for the Marriot guests. Biggest drawback: No food for sale on premises minus the restaurant in the hotel. And didn't realize many places within walking distance were closed in early evening on Sunday .
Written January 25, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Hank W
Orwigsburg, PA749 contributions
Nothing special
Nov 2019
It is an average convention center. I was there for a military conference and the large conference room was adequate. The center provided finger foods during the conference that was ok, taco bar setup, small slider sandwiches, etc. Soda and bottled water was also provided but I would expect all these items when paying to attend a conference.
Written November 12, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

BingofLancaster
Lancaster, PA23 contributions
Casual & wedding visits
Sep 2019
Nice for tourists but just so-so for locals. Many nicer places to drink and eat in Lancaster and with a block of the CC. Wedding venue was unremarkable and dull. So was the meal.
Written November 6, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

jlamade
Medina, OH192 contributions
Good Place to Meet & a Great Place to Learn
Jun 2019
Lancaster has succeeded in blending their convention center into the community. Parts of the center are the facades of the buildings it replaced. You are steps away from the square and the farmer's market. The Marriott covers one end and it is a leisurely stroll from the hotel lobby to the convention facilities. This is an ideal locale for trade shows and association meetings.
Written September 3, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Jenny
2 contributions
Concert experience
Aug 2019 • Couples
Wow. This is the worst venue for a concert that my husband and I have ever been to. We watched 4 bands and could barely hear the lead singer of any of the bands. It was truly awful. This is not a concert venue. I have no idea what other events are held here but please do not waste your money on seeing a band here. My 1 star rating is based on the facility being used as a concert venue.
Written August 14, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

8146kp
Clarks Summit, PA88 contributions
Homeschool Convention
Jun 2019 • Family
A beautiful facility. Easy access to everything. Parking close by. Seating in the workshop rooms were comfortable. Iced water was provided throughout venue which was a plus.
Written June 24, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Robert H
State College, PA88 contributions
Excellent Venue for Large Event
Nov 2018 • Business
My company and I participated in a large event at this location. It was my first time. There was plenty of room and the food was excellent. I was also surprised at the history and size of Lancaster. I wish I had more time to explore. I did have the opportunity to stop by the outlets for a few minutes prior to the event. I would consider hosting a conference at this location.
Written December 10, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Susan K
Meshoppen, PA36 contributions
Quilt Week for AQS
Mar 2018
It rained like crazy the full day i had here but it didn't bother me a bit. It was wonderful to have an all day class on applique with the American Quilters Society. The center is huge but easy to find your way around. I didn't even have to go out for lunch as there were plenty of places to eat there. i went to the snack bar and had pizza but there was a cafeteria on the lower level for hardier appetites. The Quilt show with it's many entrees and vendors had plenty of room also the many choices of classes to take. Definitely wear you walking shoes so you feel like getting around to see everything.
Written June 18, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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