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About Pocono Whitewater
There’s something fun here at Pocono Whitewater for every level of adventurer! Choose from our family style rafting, our Dam Release Gorge rafting, and our multiple combination trips. Try our most popular adventure: The Big Day Out! In addition to whitewater rafting, we also specialize in Pocono Biking and Skirmish Paintball! Visit our website today and plan your trip to the Pocono Mountains!
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Pocono Whitewater
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Ron wrote a review Aug 1
Maplewood, New Jersey7 contributions2 helpful votes
This was the first time I booked with this company. I signed up for the Big Night Out. I don't regret doing it but would not do it again. The rapids were nonexistent which made the rafting part boring and a lot of work because we had to really paddle. The guide told me that there aren't really rapids in these evening tours because the dam stops producing water. So keep that in mind. Had I known there'd be no rapids I would not have booked. I was in one of two boats that had 4 or fewer people. It would have been much better to combine the two boats to have 7 people in one. We'd have more paddling power thus making it easier on everyone. That said, the views were amazing and I absolutely loved our guides. Now the second half is biking. They had these changing pods for people to change into their dry clothes. The issue is there were only 4 changing pods and over 35 people. They really should've had more changing pods. Since there was no organization, people formed individual lines in front of each pod as opposed to one long line like for a public restroom. Having one long line would've been better because whichever pod is available goes to the next in line. I was a little pissed because my line was moving really slow so there were people who didn't wait as long but got to change before me. I see this as an easy fix. Have more changing pods, have more order, and tell people to be mindful of how long they take. The bikes were one-size-fits-all which was weird because I was told they took our heights so they knew which bikes to bring out. I'm only 5 feet tall so needless to say the bike was too big for me even with the seat lowered as much as it could go. The guides sorta dropped the ball on this part because they're supposed to tell people to stick to the right so faster people can pass on the left but forgot. There were a few sections that were dangerous and just plain annoying because people would take up the entire width of the trail and go really slow. Again, it's a simple fix. At the start someone just needed to say "experienced bikers in front, leisure bikers in the back" or "slow riders stick to the right and allow people to pass left." Not until the end of the ride did we realize the lights on our bikes had multiple settings. No one told us how to operate them. Had I been given some guidance I could've had a brighter light which would've been helpful but not a dealbreaker. I think what stops this trip from being the best it could be is to not assume guests know anything. People didn't know how to paddle, people didn't know how much paddling was involved, people couldn't form lines, people didn't ride on the right side, people didn't have time to get comfortable with the bikes, etc. Herds of people need to be directed. We don't do this every day as the guides do. It's not always instinctive where we should go or what we should be doing. So don't assume guests know anything, direct them. All in all the staff was friendly, the views were cool, and the taco dinner was decent. I came by myself and I got to know the people in my raft and someone on the bike trail who rode behind me. I think the Big Day Out has much better value because you'll experience class 3 rapids and do a hike. It costs pretty much the same. I was going to do that one but I live far away and I wouldn't have the energy to do that plus the drive to and from. Maybe next time if I'm with a group of people and we rent an Airbnb that'd be something to consider.
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Date of experience: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Craig C wrote a review Jul 2022
2 contributions
Had a great time at the Big Day Out (had three legs: biking, hiking, and rafting) with Pocono Whitewater in July 2022 with my adult daughter. The trip went as follows for the 9am group: Park at Pocono Whitewater parking lot at 9am. Take a very short walk to the area where all participants are congregating. Check in at the building where it says “check-in” and get a wrist-band and instructions to meet your guides. At 9:30am, hop on the bus with your belongings for the day. Key note: THE SAME BUS WILL BE WAITING FOR YOU AFTER THE BIKE, AFTER THE HIKE, AND AFTER RAFTING, so you can leave any possessions you don’t want to wear or carry on that particular leg of the event on the bus. Bottles of water are provided for each leg of the event. Bike helmets are provided and the bicycles have a holder for one bottle. There are many bikes at the trailhead to choose from. Everyone in the 9am group (~35 people in our group) starts and finishes each leg together. The bike path is flat and mostly shaded, which was great. Lunch is provided. The hike has a steep stretch at the beginning that will get you a little winded. The rest of the hike is downhill or flat. Wear shoes that can get wet for rafting. The rafting is pretty long, so pace yourself. We finished all events and returned to our starting point by the parking lot at 6:15pm where you get dinner and there is a bonfire. The trip had great guides, was good exercise and a great way to spend a day.
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Date of experience: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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mer427 wrote a review Jul 2022
Long Island, New York66 contributions22 helpful votes
Overall the experience was great, well organized and a perfect family activity. Checkin was easy, the only issue was you wait around awhile for the briefing to begin, if you could hear and were paying attention they definitely review important info. They review a lot of information; so for a first time rafting experience, it may be harder to follow. I understand it’s really their only time to cover everything, but I encourage you to pay attention as it is very useful info while out on the River. Fairly short bus ride back to center of Jim Thorpe for boat launch. We did the Family tour, so low key rapids, nothing scary or intimidating. Easy to navigate and follow the guides. Lunch- this was a major fail. It should NOT be advertised as a bbq lunch. Very low grade hot dogs, buns & pb&j on those same buns that you make, is not a “bbq lunch”. Buckets of potato salad & chips. Containers of water and lemonade, which were cold and you could fill up your own water bottles from. It was a picnic spot halfway down River, with porta potty’s: the women running it were nasty and annoyed the second we arrived. I highly encourage you to bring your own lunches, as this was a really low grade food option. The guides were super helpful, the River was clean and refreshing. We were on the water about 4 hrs, so it’s a long day plus the initial checkin and bus ride, all in its close to 5 hrs. I would definitely do it again and recommend it. Suggestions: bring your own lunch, they don’t advertise it but they have buckets with kids which can keep some personal items or good dry. I called and asked if a small cooler could be brought, they said yes and we packed water bottles & sunscreen which we were very happy to have along the journey! You need shoes with backs, there are opportunities to jump in water and anything else will fall right off and likely be gone. Water-shoes or old sneakers are best. Bring some cash to tip the guides after. You’d never think to do it and after the ride it’s not easy to find them and get them cash. We gave it to the leader & he divides it out. Do bring your phone and a wet bag. I was so glad to have it for photos along the journey! You never get too wet where you’ll be worried to have it and the likelihood of falling out or having boat tip, is beyond slim! Be prepared to paddle almost entire time. It’s an arm and back workout for sure. We had 3 kids with us, 9 being the youngest. They all enjoyed it and could participate. This is by no means a small tour experience, there were 20+ boats in our group. But it was nice to only have our family in our boat. It seemed they were 4-7 ppl max.
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Date of experience: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Natasha wrote a review Sep 2021
2 contributions4 helpful votes
I've been to Pocono Whitewater several times and the staff is great! However, I was a bit disappointed on my last kayaking trip only because the website said that the trip was limited to 12 or 14 people, and my group had over 20 people in it. This meant that we often had to stop paddling and pull over to wait for the rest of the group to catch-up. Getting on the water, only to then stop and wait repeatedly, was kind of a bummer. The rafting trips are also fun, but one bad apple in the bunch can take some of the fun away for the rest of the group. On my most recent rafting trip, there was a person who was extremely rowdy and aggressive--shouting and dumping buckets of water on complete strangers without any provocation. No matter how many times he was asked to stop, he didn't. I think what would be helpful is if the guides enacted some of kind color code system that would allow each raft to indicate whether it wants to take part in "water fights" or not. I realize that on a rafting trip, I'm going to get wet. But there's a difference between getting splashed on the water and getting soaked by a stranger with anger issues.
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Date of experience: June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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litfemale7453 wrote a review Aug 2021
Fairless Hills, Pennsylvania66 contributions8 helpful votes
+1
We had a group of friends ranging from 9 years old and up and we are si happy we went! By the end of the trip we wanted more because it was so much fun! The staff was AMAZING! It was our first time and we will be back! Beginners no problem! The kids and I swam during the swim part and the directions given in the beginning were spot on!!! I can’t say enough for this place and staff. Changing rooms and bathrooms so clean! Note they will tighten your vests so dont loosen them and when your getting in the raft in deep water turn around and get pulled in… great directions from them!
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Date of experience: August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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