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Gold Coast Whale Watching Tours with Coolangatta Whale Watch, June to November, 7 days, 100% guaranteed whales or receive a full refund or another ticket, 100% success in seeing whales since 2006. Big safe boat, only 46 passengers, owned and...more
Alf Rush Memorial Drive, Tweed Heads, New South Wales 2846, Australia
I booked a trip for my Son and I and received a booking confirmation which noted that it was pending and further contact would be made. Never heard from them again despite a follow up email from me and a phone call to the number...More
We booked online to go out on 19/8 but received email 7am that morning that they had to close the business for rest of the season due to family illness, 5 mins later we received a text saying the cruise had been cancelled due to...More
If the whales were in the boat we could not have got closer. More than 2 hours of an unbelievable experience with these beautiful creatures. Thoroughly recommend. Small comfortable boat with informative fiendly crew.
Booked on line on 8/8/18 to go out whale watching on 14/8/18. Received an e-mail to say that our order was not yet confirmed - it was pending and they would get back to us as soon as possible - I am still waiting. I...More
Extremely poor communication and customer service. Would not recommend this company to anyone.
First time we booked it was cancelled due to weather - completely understand, out of their control, but they rang us at 8.30am (departure time) when we had the entire family excited...More
I booked for Friday, they rang me at 9.30pm Thursday night to say there was no cruise that day. Booked us for Wednesday, arrived, boat overloaded so couldn't get on. Transfered us to Thursday, my fingers are crossed.
Won't be booking with them again,
Excellent boat, just the right size to get close to the whales. Steve (the tour operator) and Nicole were friendly, knowledgeable and very helpful. They did a great job of finding lots of whales that swam right up next to the boat.
We were standing on the hill and some 300 yards off shore there were several shakes who were obviously playing and enjoying themselves.
There was a group of us all excited to see these beautiful mammals frolicking in the Bay Area between Coolangatta and Rainbow...More
Wonderful experience seeing these majestic creatures up close. The crew were very informative and went to a lot of trouble to make sure we all had a great time, they were also humorous and entertaining. We will be going again!