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Haven Spa

Open Now: 12:00 AM - 11:59 PM
Open today: 12:00 AM - 11:59 PM
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Review Highlights
Great place for pampering at Haven Spa Centre in Tweed!

Terry the owner is a down to earth man, friendly, accommodating and well trained with many facets... read more

Reviewed January 5, 2017
Tina C
HAVEN SPA IS DELICIOUS

Hi, I ve been to many spas in the US and I found Haven Spa to be a wonderful experience... read more

Reviewed February 12, 2018
Sue A
,
Byron Bay, Australia
Read all 27 reviews
5
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Traveler Overview
  • Excellent62%
  • Very good18%
  • Average3%
  • Poor3%
  • Terrible14%
Travelers talk about
“vichy shower”(10 reviews)
“full body”(4 reviews)
“my partner”(3 reviews)
About
Haven Spa is an organic day spa and bathhouse with a negative ion sauna, oxygenated spa, Eminence Organics facials and body treatments, massage, organic make up, pedicures, waxing, spa parties, couples retreats and more.
Open Now
Hours Today: 12:00 AM - 11:59 PM
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Contact
5/131 Minjungbal Drive, Tweed Heads, New South Wales 2486, Australia
Website
+61 7 5513 0855
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Reviews (27)
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All reviews vichy shower full body my partner massage terry scrub swimmers naked tweed
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1 - 10 of 27 reviews
Reviewed February 12, 2018

Hi, I ve been to many spas in the US and I found Haven Spa to be a wonderful experience. Spotlessly clean, everything about the Spa has been undertaken to ensure clients have a totally relaxing experience. I loved the Vichy shower, the magnesium spa,...More

1  Thank Sue A
Terrence S, Public Relations Manager at Haven Spa, responded to this reviewResponded March 19, 2018

Dearest Sue, Thank you so very much for going out of your way to give the Haven Spa such a thorough and gorgeous review. Its always a joy to have you with us and we appreciate your feed back on our treatments and customer service...More

Reviewed October 31, 2017 via mobile

Took my sister for a 90 minute scoupon deal. Terry was wonderful. Very professional. The backwalk was the best ever. Maria and I walked out of there on cloud nine. They sent me a text to remind me about the time difference. Thank you Melissa...More

Thank Cheriee S
Terrence S, Public Relations Manager at Haven Spa, responded to this reviewResponded March 19, 2018

Greetings Cheriee, Thank you love for your time and the thoughtful review. We're so pleased you both enjoyed and appreciated your experience with us here at the Haven and as well, trusting we would deliver a high and standard of personalised customer service. We loved...More

Reviewed June 13, 2017 via mobile

My partner and I visited the haven while visiting a very rainy tweed heads. I was slightly sceptical because I could not get through on the advertised main phone line in middle of the day on a Tuesday and when I called the after hours...More

1  Thank Regan B
Terrence S, Public Relations Manager at Haven Spa, responded to this reviewResponded March 19, 2018

Greetings Regan, Thank you very much love for all the time you put into your detailed review, it shows a lot of thought; insight and great understanding of people, and new experiences. We also appreciate your one criticism regarding phones unattended and being answered incorrectly....More

Reviewed February 6, 2017

I have come back to this place multiple times. The packages are amazing and my partner and I have both had the best massages we have ever received

Thank bmc191
Terrence S, Public Relations Manager at Haven Spa, responded to this reviewResponded March 19, 2018

Hello bmc191, Thank you very much for your review, your ongoing trust in us at Haven. We truly appreciate you and always look forward to your visits. Best Regards,

Reviewed January 5, 2017

Terry the owner is a down to earth man, friendly, accommodating and well trained with many facets of massage. Staff are friendly and welcoming, skilled and talented. They couldn't do enough for me and gave me first class treatment and service. Sauna was amazing and...More

1  Thank Tina C
Terrence S, Public Relations Manager at Haven Spa, responded to this reviewResponded March 19, 2018

Dearest Tina, Wonderful to hear from you and Thank You very much for your sweet personal recommendation of our Terry. He is indeed a brilliant Therapsit and dose enjoy going out of his way to make sure everyone has the best treatment and experience possible....More

Reviewed December 7, 2016 via mobile

Having just spent 17days on a sailing catamaran #spectrum @standuptraveller , it was time for a real shiatsu style walk on my back massage which I must say the therapist did very professionally & nailed the spots that were giving me a bit of discomfort...More

Thank Stand_Up_Traveller
Terrence S, Public Relations Manager at Haven Spa, responded to this reviewResponded March 19, 2018

Greetings Pete, Was terriffic meeting you and learning about your lastest adventure. As you know, we were very happy your treatment met your expectation and needs. Thank You also for taking the time to give us a review and share your experience. Best Regards,

Reviewed December 2, 2016

I took my partner to Haven Spa and Bathhouse as a surprise for his birthday. Terry and Mel were so welcoming and made sure we had the best experience. They even surprised my partner with a birthday cake! A sauna followed by champagne and strawberries...More

Thank Lauren P
Terrence S, Public Relations Manager at Haven Spa, responded to this reviewResponded March 19, 2018

Hello Lauran, Thank You sweet heart for popping in here to share your experience at Haven and give as same positive feed back. It was absolutely no trouble at all, we thoroughly enjoyed surprising you both, and helping you make your Birthday gift to Hubby...More

Reviewed November 13, 2016

I came with my friend for a spa and massage to Haven Spa. We were greeted by a man who we assumed was the owner and another lady who he didn't know the name of when he introduced us which was quite odd. We were...More

10  Thank GoldCoastGal68
Terrence S, Public Relations Manager at Haven Spa, responded to this reviewResponded March 19, 2018

Greetings Gal68, Thank You very much for sharing your experience with us at Haven we appreciate your insight and prospective-you make a couple of interesting points which were looked into and corrected. We're also very sorry, the Type of Massage you needed at them time...More

Reviewed October 24, 2016 via mobile

Booked the session- asked when booking for the female therapist which was confirmed. Arrived and was met by Terry who said Mel was not available and that he would be the therapist. I said no as it was confirmed Mel would massage me. He said...More

3  Thank BobbyFord2014
havenspa169, Public Relations Manager at Haven Spa, responded to this reviewResponded October 26, 2016

Sorry Mr Ford you was told their was no guarantee what Therapist was doing the treatment and there was no text message sent. As the shop phone can't send text at all.The haven spa has a strict code of conduct & a code of ethics...More

Reviewed October 21, 2016 via mobile

That's was absolutely amazing!!! We will defiantly be back in the next month. Terry and Mel were very welcoming, friendly and professional. I could not fault anything from our experience today. Thank you so much for a relaxing morning.

2  Thank eggplant15
havenspa169, Manager at Haven Spa, responded to this reviewResponded October 23, 2016

Thank You very much Yours Sincerely Terry & Mel

View more reviews
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Questions & Answers
Ask a question
HastingsHeaven
July 25, 2017|
Answer
Response from Terrence S | Property representative |
Yes we do it is a Magnesium spa Bath Run at 36 / 37 deg $20 per hour also a sauna it runs at 70 to 110 deg Must have swimmers and by Appointments only . We do not cater for walk in's. Cheers haven spa &bathhouse
0
Votes
Paolo G
December 19, 2016|
AnswerShow all 2 answers
Response from Terrence S | Property representative |
No must have swimmers as we are a pulic place
0
Votes