Buddha Gardens Day Spa

Buddha Gardens Day Spa, Byron Bay: Hours, Address, Buddha Gardens Day Spa Reviews: 4.5/5

Buddha Gardens Day Spa
4.5
10:00 AM - 6:00 PM
Monday
10:00 AM - 6:00 PM
Tuesday
10:00 AM - 6:00 PM
Wednesday
10:00 AM - 6:00 PM
Thursday
10:00 AM - 6:00 PM
Friday
10:00 AM - 6:00 PM
Saturday
10:00 AM - 6:00 PM
Sunday
10:00 AM - 6:00 PM
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About
Buddha Gardens Day Spa is a sanctuary of flowing waters and peaceful ambience devoted to health, beauty and relaxation in a serene and nurturing environment. Experience Byron Bay's best massage in Balinese-inspired surrounds and only a short stroll from the heart of Byron Bay. Buddha Gardens Day Spa has soothed and pampered locals and visitors for over ten years and is truly one of Byron Bay's hidden gems. Our Spa Menu features exotic and traditional treatments including Deep Tissue, Swedish Massage, Bamboo and Hot Rock Massage, facials, pedicures, manicures, scrubs and wraps. The Orchid Room features a spa bath set in natural rock, waterfall, an open air shower and a Balinese Day bed and is popular with couples or friends who want to spend time together. All treatments include complimentary use of our garden area, heated plunge pool and sauna.
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.5
89 reviews
Excellent
60
Very good
16
Average
3
Poor
5
Terrible
5

knoxious
knoxious6 contributions
I booked a group pamper package for my wife's 40th. Kerry did everything to accommodate and was able to keep things running smoothly when one of the guests place arrived 60 mins late.

My parter said it was a lovely, beautiful experience and it really made her day!
Written January 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Wonderful to hear your wife and her friends enjoyed their time with us on such a special occasion. It was a pleasure dealing with you. They were a wonderful group and the girls are very appreciative of the great feedback. Thank you Kerry.
Written January 7, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

TheCamps
4 contributions
I had the most lovely and relaxing experience at the day spa, we arrived 1 hr prior to our appointment to enjoy the pool/spa, water temp was perfect! It felt like you were in a tropical rain forest. Staff were lovely, and my massage was amazing!! I haven’t had a massage for a long time, I left feeling refreshed and my body felt great! Was a great afternoon to finish off our holiday at Byron Bay. Would highly recommend
Written January 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for your fabulous feedback. As we are only about 10 mins walk from the main centre, we have tried to create a wonderful space for our clients to relax and enjoy their time with us. I feel very fortunate to have such a wonderful team of therapists who always try and give their all to their clients. I hope we get the opportunity to welcome you back. Kind regards Kerry
Written January 7, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Olivia Hocroft
Wollongong, Australia39 contributions
Couples
We started our visit with an hour in the garden which was beautiful. The heated plunge pool was just perfect and we loved just having that time before our treatments to relax!
My husband had the hot stone massage which is his go-to and loved it.
I had the Tropical Lime and Ginger Salt Glow and wow. The whole treatment was amazing. The scrub itself was intense and definitley rougher than what im typically used to but as a scrub veteran I loved it (though, if its your first scrub you may find it a bit too much). My therapist was lovely and made me feel very comfortable.
100% would go back for another treatment!
The location of this place is great, its a few streets out of town so its easy to get to but far enough away you dont hear constant cars driving past!
Written September 30, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Claire H
Sydney, Australia13 contributions
Solo
If you had history of breast cancer and need the therapist to not massage your arm - avoid this place. I’ve never felt so humiliated in my life.

I disclosed the condition in the form at checkin and was in the spa for an hour before the treatment enjoying the pool. No one came to me to discuss the disclosure in the form.

Once in the treatment room, when the therapist asked what she should know, here I knew she had not reviewed the form. I repeated verbally my condition and I was clear in my instructions to the therapist not to touch the left arm. Not sure there was a communication issue but she decided that she did not want to massage any other part of me and wanted a full medical certificate to get clearance. While I got a light massage - she refused to give me a proper leg massage or back massage - each of those areas has no link to the area she needed to avoid.

Since 2018, post my cancer treatment I’ve never had any spa require a medical certificate ever and always had a therapist who was knowledgeable in the issue, and happy to follow my directions to avoid the area.

Having seen the reviews of this place and received a personal recommendation from a friend, it was a thoroughly disappointing experience. Even though I got a partial refund, which was appreciated, it has left me not ever wanting to return to this place.

Given the young age of the therapist I think she has had no experience with women with past breast cancer. Given October is breast cancer month maybe the spa management should invest in training their staff to better deals with such clients.
Written October 20, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hi I am so sorry you were disappointed and I only wished you had expressed your concerns with me. The information you completed on the tablet is for our computer system and I request our therapists to have have a personal consultation with their client to discuss their needs. Our main concern is for our client's welfare and she was taught not to massage and I have also received advice that we should receive medical clearance. I have discussed this with my other therapists and they also confirmed this. I think there may have been some misunderstanding and she was erring on the side of caution. Your therapist consistently receives amazing feedback and was deeply concerned you were not happy as she takes takes always tries to ensure her client enjoys her treatment. I have taken on board your feedback and have addressed it with my staff. Once again, I am truly sorry and I hope everything is ok with you now and I wish you all the best. Kind regards Kerry
Written October 21, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Siria Rodriguez
1 contribution
Solo
I don’t normally write bad reviews
But today it was a whole day waste of my time,
I called yesterday afternoon to book a package for today. They couldn’t confirm my appointment, they said we will call you tomorrow to confirm what time.
I mentioned that I was leaving the day after.
So I called back again today as soon as they open to check if they can confirm my appointment, they just kept saying someone is going to call you there is definitely some it in at 1 or 2 , I decided to go with them since my friend recommended it, so I waited again, more than 2 hours later I called back to ask what happen. The lady said the person who called before you (I guess the prior day since I called them one day before) came so we are not able to help you since we are fully booked.
What they did they just put me on hold waiting for someone to see if they were coming or not, they could’ve just mentioned it since the beginning so I will see other options, instead they just made me wait the whole morning for them. They never called me not even to tell me that I was the one calling the whole time. So now I don’t have time to look for another place since I trusted to call me and confirm my appointment.

Really disappointed with the lack of Customer service and thinking is ok to waste someone’s time.
Written August 11, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Christian U
Newcastle, Australia9 contributions
Couples
Beautiful spa rooms, plunge pool, garden area.
Very professional service, quality of treatment and products used were exceptional.
Loved our entire experience
A Byron Bay must
Written August 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Cathy T
Hallidays Point, Australia38 contributions
Enjoyed the winter special with my husband . Wonderful staff , Grace and Sonya treated us to a very relaxing Facial and Massage experience . Began with the heated plunge pool , unfortunately the sauna was not working . Beautiful garden area surrounded by greenery . Will definitely visit again when we return to Byron.
Written July 20, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

kate s
Sydney, Australia2 contributions
I Visited Buddha Gardens with my friends, We all had the same treatments (balinese bliss package) And it was great we had the best time. The bamboo body massage was incredible, something completely different to a usual massage. We all found the therapists to be warm welcoming and highly professional.

We relaxed outside in the beautiful garden area with a yummy tea! It felt just like we were in Bali, Definatly one to visit. We will be returning again next year. Thanks
Written January 31, 2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

BrisbaneVanilla
Brisbane17 contributions
Highly rec the couples package! Exclusive use of the orchid room Inc Japanese bath, 1 hr massage, fruit platter, bubbles & tunes! Customer service was fantastic & every comfort was considered. Our package was 2 hours but they were happy for us to arrive an hour early to use the amazing plunge pool with a lovely tray of green tea. Would rec for all & will return! A little bryon secret!
Written July 18, 2010
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Jo M
Sydney, Australia2 contributions
Family
We had booked under the illusion we would be able to use the advertised pool as part of the two massages my husband and I had booked one after the other so that we could take turns looking after our son. We received a phone message the day before our appointment telling us if we wanted to use the pool to come forty five minutes before our appointment (9.15. As first appointment was at ten). We duly arrived at 9.15 to find the doors locked, shortly afterwards a masseuse arrived who failed to acknowledge us and went inside and locked the door. Later another lady turned up apologised and said the phone message was incorrectly left by a new member of staff, she too went inside. I took my son into town while my husband had his massage, he was given the opportunity to relax by pool with cup of tea and our son while I went in to have my massage. Five minutes later my husband and son were asked to leave the pool as there were some ladies who wanted peace and quiet. When my massage was finished I was not offered the pot of tea everyone else seemed to receive after their massage and it was clear there was no room left by the side of the pool to relax. We found our experience quite negative, poor service, not family friendly and not value for money. We have had better massages in the middle of Sydney for half the price .
Written January 19, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
I am sorry to hear of your disappointment and that you were told to arrive 45 minutes earlier as we open at 0.00 am and this has all been addressed with staff to ensure that it doesn't happen again. When I greeted you outside, I did mention to you that I will open up as quickly as possible which was only about 10 minutes. I wanted to ensure inside the spa and the outside garden area was prepared for you before you entered as when people enter the spa I want it to be as peaceful as possible and for them not to see us running around getting the day organised for them. I do, however, feel we were accommodating, as much as possible, as when it was time for your treatment you you decided you needed to go to town to get some food for you little boy so you said you wanted to switch treatment times with you husband, generally this is not possible as therapists are already allocated but I said that would be fine as I could also see your were quite anxious to appease your son. We often have couples who have children and while one is having a treatment, the other is parenting and then they come back and switch. I acknowledge this is a difficult situation for parents but they do seem to make it work so they can enjoy some "me" time which is what we all need to help cope with today's busy lives. As we did not have people arriving for another 30 minutes, I thought it might be nice for you to do the transition in the garden area. The other clients did arrive earlier and also wanted to use the garden area. We have many people who have children also and they come to us to totally relax and welcome the child free area. Unfortunately we cannot accommodate everyone's wishes - although we do try to do so as much as possible. Our therapists receive great feedback daily and do their very best to ensure clients leave happy and relaxed!
Written January 21, 2014
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

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Frequently Asked Questions about Buddha Gardens Day Spa

Buddha Gardens Day Spa is open:
  • Sun - Sat 10:00 AM - 6:00 PM