St Austell Brewery

St Austell Brewery: Hours, Address, St Austell Brewery Reviews: 4.5/5

St Austell Brewery
4.5
8:30 AM - 5:30 PM
Monday
8:30 AM - 5:30 PM
Tuesday
8:30 AM - 5:30 PM
Wednesday
8:30 AM - 5:30 PM
Thursday
8:30 AM - 5:30 PM
Friday
8:30 AM - 5:30 PM
Saturday
8:30 AM - 5:30 PM
About
Welcome to the newly refurbished St Austell Brewery Visitor Centre and Hicks Bar. Our Visit England accredited Visitor Centre reveals the secrets behind our award-winning brewing process. Submerge yourself in more than 160 years of brewing excellence and discover the heritage of this proudly independent family brewery. Our Hicks Bar is open 9.00am to 5.30pm Monday to Saturday serving an all-day menu until 4pm. So, whether you are popping in for a coffee and a cake, a tasty pub meal or just a pint of your favourite beer, we will be happy to satisfy your appetite! And don't forget to pay a visit to the St Austell Brewery shop. With the full range of delicious St Austell bottled and canned beers (including some exclusive beers from our Small Batch Brewery) and branded gifts and clothing plus finest Walter Hicks wines, there's a drink or gift for every occasion. Dogs are welcome in all areas expect the Brewing Experience.
Suggested duration
2-3 hours
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4.5
748 reviews
Excellent
580
Very good
139
Average
15
Poor
8
Terrible
6

Karen D
1 contribution
Dec 2021
Excellent tour, we had Keagan as our guide he was very knowledgeable and added some great humour to the tour.
Tour lasted around an hour and a half with plenty to take in giving the story of how it all began right up to how beers are made , process involved right up to storage, which is amazing in itself.
Tasting at the end was great too and sample sizes bigger than you expect, the add in of a free beer from the shop was also great.
I’d recommend to all in the area who are interested in beer and brewing.
Written December 19, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi H7192nfkarend, Thanks for taking the time to leave a review for your recent visit to St Austell Brewery Visitor Centre. We always strive to deliver a great experience for our guests and it's experiences like yours that really keep us motivated! Thank you, and have a fantastic day!
Written December 21, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

KATIE H
1 contribution
Dec 2021 • Couples
Nick was a fantastic tour guide and made our trip one to remember. From the moment we walked in to the moment we left, we were well looked after. We got to taste so many samples (bigger than you would think).
Written December 7, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi T7821ldkatieh, thank you for taking the time to leave a review for us at St Austell Brewery Visitor Centre. We're happy we could meet your expectations! We hope to see you soon!
Written December 16, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Ania F
1 contribution
Nov 2021 • Couples
Tour guide was very informative and passionate about his work. Amazing selection of tasting beer and great opportunity to give opinions about selections. Restaurant also has good food and excelent staff.
Written November 27, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi 803aniaf, thank you for taking the time to leave a review for us at St Austell Brewery Visitor Centre. We're happy we could meet your expectations! Thank you, and have a fantastic day!
Written November 30, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Julian C
Cornwall, UK10 contributions
Nov 2021 • Couples
Had a great afternoon on the Brewery Tour, led by an excellent host Keagan who made the tour informative but very enjoyable. Great value too, tour lasted well over an hour and a half, and we tasted 9 different beers at the end.
Written November 16, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Julian C, we are so pleased you enjoyed your visit to St Austell Brewery Visitor Centre! I will pass your kind words back to Keagan as reviews like this give us motivation and help us ensure we provide high-quality care. Best wishes, Nikki
Written November 22, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Steve_of_N21
London, UK1,777 contributions
Sep 2021 • Couples
Hicks Bar is the tap room for the St Austell brewery and is located above the brewery shop in the visitor centre. It’s open every day except Sunday and is more of a lunch time venue as it shuts by 5.30pm most days.
The main bar room has a modern decor with brewery paraphernalia and pub signs around the walls, and then there is a larger room beyond which has large internal glass windows overlooking a section of the brewing plant.
Decent food menu available but the main draw is obviously the beer and most of the St Austell range was available on the bar. I went for a paddle of their Big Job, Mena DHU stout and the Proper Black, black IPA, which convinced me to pick up some bottles of these from the shop below.
Prices in the shop were reasonable, but you can still pick up Proper Job and Tribute cheaper in the Supermarkets, so swerve these and go for the things that you don’t see in the shops, such as Big Job and their dark beers.
Written November 16, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi Steve_of_n21, Thanks for taking the time to leave a review for your recent visit to St Austell Brewery Visitor Centre. We always strive to deliver a great experience for our guests and look forward to welcoming you back soon. We hope you have a great day!
Written November 22, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Amanda
27 contributions
Nov 2021 • Friends
We were a group of four mature adults. We had a very good tour of the brewery at the 2.00pm slot. Keagan was knowledgeable and clearly passionate about the beers and history. Even a fire alarm evacuation didn't put him off!
We learnt a lot about the brewing process and had samples and a free bottle of beer. (It would be a nice touch if you supplied some nibbles whilst sampling the beers).
The brewery has ample parking, a restaurant and bar and a good sized shop.
We will be recommending it to friends.
Written November 15, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for leaving St Austell Brewery Visitor Centre a review! Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you, and have a fantastic day!
Written November 17, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

jenniej467
Wolverhampton, UK70 contributions
Nov 2021 • Couples
Lovely Monday experience good food good service and great beer … the experience was amazing the two guys very friendly and helped us out with choosing beers … the fish ad chips were amazing hot fresh and plentiful a lovely trip whilst in Cornwall
Written November 8, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thanks for taking the time to leave us a review Jenniej467. We look forward to welcoming you back to St Austell Brewery Visitor Centre again soon. Thank you, and have a fantastic day!
Written November 17, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

obxgold
St Austell, UK4 contributions
Nov 2021
We decided to take full advantage of the brewery tour that has recently resumed after an extended covid lockdown...so glad that we did. The tour was an in depth look at not only the history of the St Austell brewery, but also the science behind the manufacturing and bottling process which then finishes with a beer sampling in the Hicks Bar. Our tour guide was Kegan who was extremely knowledgeable and was able to answer all of our brew queries. After the tour, we were able to enjoy a lovely meal in the restaurant. Even if you have been in the past, it is well worth a second visit.
Written November 7, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Obxgold, thank you for your kind review. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at St Austell Brewery Visitor Centre! I will happily pass along your comments to Keagan. We hope to see you soon!
Written November 17, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Sarah F
1 contribution
Oct 2021 • Couples
Great tour around the brewery with Keegan and Ollie. Very educational without it seeming as if they were reading from a script.
Great amount of tasting to give a wide variety of their ales!
Written October 28, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Sarahfj176ex, Thank you so much for your feedback, we're glad you had such a wonderful experience with us! We hope you have a great day! Best wishes, St Austell Brewery Visitor Centre General Manager
Written November 17, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Donna K
2 contributions
Oct 2021 • Family
I came to this brewery with my family for a simple lunch expecting a fairly standard eating experience but I was pleasantly surprised at the amazing customer service and overall quality of the food. The food was an easy 10/10 and the wait was short although there wasn't too much to choose from yet what they did serve was of perfect quality and I would highly recommend to others passingby even if its for those that just want to eat out. However, My daughter did have a slightly undercooked burger. Nothing too bad but she is a fussy eater so it was enough to put her off of eating it. What I didn't expect was for our waiter to get her a new freshly cooked burger and also provide us with a full refund AS WELL as complimentary hot chocolates! That is customer service that deserves to be awarded, I had already planned to award the place with a good review before but that easily guaranteed it. I highly recommend anyone in the local area to check this place out!
Written October 26, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Donna K, thank you for your kind review; we are happy to pass along your comments to the team here at St Austell Brewery Visitor Centre!
Written November 17, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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