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St Austell Brewery

63 Trevarthian Road, St Austell PL25 4BY, England
+44 845 241 1122
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Upset local

Port William pub very bad service had to wait 30 minutes for a drink no st Austell beer on tap... read more

Reviewed today
Butch4caravan
,
Boscastle, United Kingdom
Splendid Afternoon

What to do on a cloudy day....wonderful afternoon with incredibly informative staff who were very... read more

Reviewed 2 days ago
Tigi_Higgins
,
Mendip Hills Somerset
via mobile
Read all 623 reviews
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Welcome to the newly refurbished St Austell Brewery Visitor Centre and Hicks Bar. Our Visit England accredited Visitor Centre reveals the secrets behind our award-winning brewing process. Submerge yourself in more than 160 years of brewing excellence and discover the heritage of this proudly independent family brewery. Our Hicks Bar is open 9.00am to 5.30pm Monday to Saturday serving an all-day menu until 4pm. So, whether you are popping in for a coffee and a cake, a tasty pub meal or just a pint of your favourite beer, we will be happy to satisfy your appetite! And don't forget to pay a visit to the St Austell Brewery shop. With the full range of delicious St Austell bottled and canned beers (including some exclusive beers from our Small Batch Brewery) and branded gifts and clothing plus finest Walter Hicks wines, there's a drink or gift for every occasion. Dogs are welcome in all areas expect the Brewing Experience.
  • Excellent78%
  • Very good19%
  • Average1%
  • Poor1%
  • Terrible1%
Travelers talk about
“brewery tour” (96 reviews)
“hicks bar” (44 reviews)
“different beers” (35 reviews)
Closed Now
Hours
Hours Today: 8:30 AM - 5:30 PM
Suggested Duration: 2-3 hours
LOCATION
63 Trevarthian Road, St Austell PL25 4BY, England
CONTACT
Website
+44 845 241 1122
Write a ReviewReviews (623)
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All reviews
"brewery tour"
in 96 reviews
"hicks bar"
in 44 reviews
"different beers"
in 35 reviews
"tasting session"
in 33 reviews
"great tour"
in 38 reviews
"working brewery"
in 24 reviews
"small batch"
in 16 reviews
"brewing process"
in 28 reviews
"big job"
in 12 reviews
"guide nick"
in 10 reviews
"informative tour"
in 23 reviews
"bottles of beer"
in 10 reviews
"great brewery"
in 7 reviews
"free samples"
in 12 reviews
"tribute beer"
in 7 reviews
"knew his stuff"
in 7 reviews
"real ale"
in 9 reviews
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1 - 10 of 613 reviews

Reviewed today

Port William pub very bad service had to wait 30 minutes for a drink no st Austell beer on tap one Batman serving drinks loads of people waiting lots of staff doing nothing been going there for years don't think I will be going there...More

Thank Butch4caravan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 days ago via mobile

What to do on a cloudy day....wonderful afternoon with incredibly informative staff who were very knowledgeable and welcoming...excellent food too

Thank Tigi_Higgins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 days ago

Very good tour a lot being on a interactive screen. Plenty of choices of take home beer/larger to choose from included with entry free.

Thank Paula H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StAustellManagement, Front Office Manager at St Austell Brewery, responded to this reviewResponded 3 days ago

Thank you for your review. Sarah

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed 4 days ago

Came here on my own on an incredibly hot Monday lunchtime, had planned to visit but wasn't sure I'd do the tour. Was greeted by a friendly member of staff on the reception and decided to take the plunge and do the tour as one...More

Thank Steve B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StAustellManagement, Front Office Manager at St Austell Brewery, responded to this reviewResponded 3 days ago

Good Afternoon, Thank you for your detailed review. We are glad your enjoyed your Brewing Experience and also our Hicks Bar, I will be sure to pass on your comments to Nick who I am sure will enjoy reading your review. Sarah

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 6 days ago via mobile

We were parked in town and decided to walk up to book onto a tour, which took us up a steep hill and through a residential estate. This was probably unnecessary on our part as the brewery has ample parking. Staff are very friendly and...More

Thank Meggeth15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StAustellManagement, Front Office Manager at St Austell Brewery, responded to this reviewResponded 3 days ago

Thank you for your review. I have passed on your lovely comments to Pat. Sarah

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 6 days ago via mobile

We had planned to do the full tour on our long weekend in St Austell. We ended up just using the visitor centre, shop and bar which were all very welcome after a long drive on a hot day. The bar area was clean and...More

Thank RoyaleDeluxe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StAustellManagement, Front Office Manager at St Austell Brewery, responded to this reviewResponded 3 days ago

Thank you for your review. We hope to see you again soon where hopefully you can jump onto one of our Brewing Experiences. Sarah

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 week ago via mobile

On holiday down in Cornwall and love drinking lots of different types of beer, this is the place to be! I've had a few products from these guys but in Northampton only get Tribute in some pubs and then proper job in some supermarkets. The...More

Thank Lawrence M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StAustellManagement, Front Office Manager at St Austell Brewery, responded to this reviewResponded 3 days ago

Thank you Lawrence for your very detailed review. Sarah

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 week ago

Pat, our tour guide was very knowledgeable and made the tour very interesting, and informative. We found out a lot of facts regarding the history of the brewery and its production processes.

Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StAustellManagement, Front Office Manager at St Austell Brewery, responded to this reviewResponded 3 days ago

I have passed on your comments to Pat. We are glad you enjoyed your day and we hope to see you again soon. Sarah

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 week ago

Thought the tour was a very worth while experience. Staff were all super welcoming and friendly. Our guide Anne was clearly very passionate about her job and did a great job of explaining the process of making beer. Have always been a lager lout myself...More

Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StAustellManagement, Front Office Manager at St Austell Brewery, responded to this reviewResponded 3 days ago

Good afternoon David, many thanks for your review. We are glad you enjoyed the Brewing Experience and our beer of course! We hope to see you again soon. Sarah

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 week ago via mobile

I have been in the Duporth area of St Austell for over 7 years. It was only because my parents were visiting that I thought I would take the tour. I never realised there is a pub attached to the premises either. We had to...More

Thank Christina G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StAustellManagement, Front Office Manager at St Austell Brewery, responded to this reviewResponded 3 days ago

Good afternoon Christine, Thank you for kind and lovely comments. It is always lovely to read that locals also enjoy visiting us here at St Austell Brewery. I will pass on your comments to Anne and we look forward to seeing you visiting us again....More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Ask a question
Questions & Answers
Jo O
March 6, 2018|
AnswerShow all 4 answers
Response from Sailorsgirl | Reviewed this property |
There is a nice restaurant inside and families were having lunch so I imagine it's fine for kids since they won't be offered any alcoholic beverages to drink. You can checkout their website for further information:
2
Votes
August 6, 2017|
AnswerShow all 2 answers
Response from Sailorsgirl | Reviewed this property |
I believe there was a handicapped ramp out front that takes you inside to the store and to purchase tickets for the tour. Restrooms are down a narrow hallway so don't think adequate space for a wheelchair or scooter. I... More
0
Votes
August 6, 2017|
AnswerShow all 3 answers
Response from Michele W | Reviewed this property |
Probably not as in my tour group 2 people had walking sticks and 1 of those sat out part of the tour.
0
Votes