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St Austell Brewery

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Address: 63 Trevarthian Road, St Austell PL25 4BY, England
Phone Number:
+44 845 241 1122
Website
Today
8:30 am - 7:00 pm
Open now
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Hours:
Mon - Sat 8:30 am - 7:00 pm
Recommended length of visit: 2-3 hours
Description:

Welcome to the newly refurbished St Austell Brewery Visitor Centre and...

Welcome to the newly refurbished St Austell Brewery Visitor Centre and Hicks Bar. Our Visit England accredited Visitor Centre reveals the secrets behind our award-winning brewing process. Submerge yourself in more than 160 years of brewing excellence and discover the heritage of this proudly independent family brewery. Our Hicks Bar is open 9.00am to 6.00pm. So, whether you are popping in for a coffee and a cake, a tasty pub meal or just a pint of your favourite beer, we will be happy to satisfy your appetite! And don't forget to pay a visit to the St Austell Brewery shop. With the full range of delicious St Austell bottled and canned beers (including some exclusive beers from our Small Batch Brewery) and branded gifts and clothing plus finest Walter Hicks wines, there's a drink or gift for every occasion. Plus lots of beer of course! Please note dogs are welcome in the outside decking area and shop downstairs. Only guide dogs are allowed in the Hicks Bar and museum.

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TripAdvisor Reviewer Highlights

Read all 460 reviews
Visitor rating
  • 344
    Excellent
  • 96
    Very good
  • 6
    Average
  • 3
    Poor
  • 4
    Terrible
Very friendly and great food... and ale!

We are regulars here because our son loves the pancakes with maple syrup. Not the first place you'd think of to take a toddler, but we're always made very welcome. The food is... read more

5 of 5 bubblesReviewed 4 days ago
Owen C
,
Swindon, United Kingdom
via mobile
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460 Reviews from our TripAdvisor Community

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Showing 453: English reviews
Swindon, United Kingdom
Level Contributor
16 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 4 days ago NEW via mobile

We are regulars here because our son loves the pancakes with maple syrup. Not the first place you'd think of to take a toddler, but we're always made very welcome. The food is delicious and portions generous. You can't beat ale poured at the brewery. Highly recommended.

Helpful?
Thank Owen C
Level Contributor
16 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 5 days ago NEW

I'd just got off the train from London and was taken straight here, both for a brewery tour and for a bit of lunch. The tour is similar to many other brewery tours, with the slight downside that you don't get to go around the Brewhouse itself, although the micro "Small Batch" area is open to the visitor centre and... More 

Helpful?
Thank Martin J
St Austell, United Kingdom
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 1 week ago NEW

Informative tour, Tribute is a great seller, but for those who like the darker ale, The mena dhu ?? is an excellent six malt stout. Not cheap but delicious.

Helpful?
Thank hippyfreddz
StAustellManagement, General Manager at St Austell Brewery, responded to this review

Thanks for your comments and great to hear you enjoy our stout Mena Dhu, launched just 18 months ago! Best wishes. More 

St Austell, United Kingdom
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Very good tour of the brewery, with good history of the company and a nice free sample drink to finish.

Helpful?
Thank Jocks24
StAustellManagement, General Manager at St Austell Brewery, responded to this review

Thanks for your feedback! Best wishes. More 

West Sussex, United Kingdom
Level Contributor
18 reviews
common_n_attraction_reviews_1bd8 30 helpful votes
1 of 5 bubbles Reviewed 1 week ago via mobile

Terrible experience here wouldn't not recommend. The beer is overpriced and cheaper elsewhere. We were really disappointed.

Helpful?
Thank newyorkholiday21
StAustellManagement, General Manager at St Austell Brewery, responded to this review

So sorry to know that you were dissatisfied with your visit to the Brewery. Our pricing reflects other licenced establishments in the area, though we can never compete with the supermarkets. The poor service is totally unacceptable and the manager should have been made aware of what you had to endure on the day. Please do contact us on vcoffice@austellbrewery.co.uk... More 

Taunton, United Kingdom
Level Contributor
49 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

I'm starting to consider myself a brewery your veteran these days, and in my experience this is #1. The tour was the most informative, the most entertaining and the most relaxed that I've been on and the quality and variety of the beers during the sampling was out of this world. We even got to meet the master brewer which... More 

Helpful?
1 Thank Jenny S
StAustellManagement, General Manager at St Austell Brewery, responded to this review

Thanks Jenny for your great comments and glad to hear you enjoy your visit! If you are keen to discover more new flavours keep an eye for this year's Small Bath Brews coming out in March! Best wishes. More 

Chelmsford, United Kingdom
Level Contributor
6 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

We experienced the tour on Monday 6 Feb and thoroughly enjoyed ourselves. Roy was a great guide,knowledgable,entertaining and a character.If Roy gets his way and the brewery memorabilia is displayed as he wants, the tour could be even better.And to cap it all, great bears to sample.

Helpful?
Thank Andy E
StAustellManagement, General Manager at St Austell Brewery, responded to this review

Thanks Andy for your great feedback! Roy will get his way in the end for sure! Lots of new plans to display more and more... Best wishes! More 

uk
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

Excellent tour with enthusiastic and knowledgable Roy! Great opportunity to sample a range of products in the tasting room. Good value fresh food and great draught beer in restaurant. Will return!

Helpful?
Thank aliasuk
StAustellManagement, General Manager at St Austell Brewery, responded to this review

Thanks for your feedback and glad to hear you enjoy your visit with our legend Roy! We look forward to welcoming you back again! More 

Hertford, United Kingdom
Level Contributor
44 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago via mobile

Roy was a great tour guide, and so knowledgable about the brewing process!! We were made to feel so welcome by all of the staff, none of them could do enough for us!! The fee is really worth the money, you get a guided tour and learn all about the process of brewing, you also get 2 beer caps each... More 

Helpful?
Thank 0421nkar
StAustellManagement, General Manager at St Austell Brewery, responded to this review

Thanks for taking the time to write such great review! Delighted to hear you enjoyed your time with us! Best wishes. More 

Plymouth, United Kingdom
Level Contributor
169 reviews
56 attraction reviews
common_n_attraction_reviews_1bd8 92 helpful votes
5 of 5 bubbles Reviewed January 8, 2017 via mobile

We all thoroughly enjoyed our afternoon spent at the brewery. Our tour guide Roy, whose knowledge, enthusiasm and obvious enjoyment of his job, and the beers, made our experience memorable and fun. It's was great to learn so much about the history of a local company and see it thriving. Lunch was fabulous too!

Helpful?
Thank PigletsRule
StAustellManagement, General Manager at St Austell Brewery, responded to this review

Thanks very much for your great comments! Roy is indeed a fantastic Brewing Ambassador and we are delighted to hear you enjoy your visit! Best wishes. More 

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  • I have a family of 7. Can your tour accommodate all of us together?
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