London Designer Outlet
London Designer Outlet
4
10:00 AM - 9:00 PM
Monday
10:00 AM - 8:00 PM
Tuesday
10:00 AM - 8:00 PM
Wednesday
10:00 AM - 8:00 PM
Thursday
10:00 AM - 9:00 PM
Friday
10:00 AM - 9:00 PM
Saturday
10:00 AM - 9:00 PM
Sunday
11:00 AM - 7:00 PM
About
LDO is London's leading fashion and lifestyle outlet centre. Its 50 stores offer year-round discounts of 30-70% off RRP and it also has 20 restaurants, bars and coffee shops, a 9-screen Cineworld and free children's covered play park. Brands include Nike, GAP, Superdry, Guess, Kurt Geiger, Converse, Ernest Jones, Lindt, Clarks, M&S, Body Shop, The North Face, adidas. LDO is right next to world-famous Wembley Stadium and The SSE Arena and easily reached by train, Tube, bus and car. The nearest stations are Wembley Park and Wembley Stadium. There's ample car parking, which costs £1 per hour (first 6 hours, excludes event days). On Stadium and Arena event days LDO guests spending £40+ at LDO can park for just £1 per hour, too. See website for details.
Duration: 2-3 hours
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.0
4.0 of 5 bubbles1,171 reviews
Excellent
369
Very good
408
Average
234
Poor
80
Terrible
80

Suzanne H
London, UK29 contributions
1.0 of 5 bubbles
Jun 2022 • Friends
Be very careful if you visit when an event is on at wembley. On Sat 18 June we visited the Designer Outlet and found that there was a concert in the stadium. We were told that oarking charges would be reduced to normal rates so long as we spent a minimum of £40 in the shops, cinema and restaurants. Having spent well in excess of £200 on shopping, £120 on dinner we treated ourselves to a showing of the new Jurassic world film at the cinema. When we left we followed instructions and went to the office on the lower ground floor, presented our receipts and had out parking ticket validated. We then went to the machine and paid the £6 fee it requested.
On arrival back to our car the concert had just started emptying out and we got stuck in the car park for 90 minutes before we could leave. A total nightmare. Worse still I have received a £100 parking fine claiming I didn’t pay for parking. I’ve appealed, it’s been rejected because I paid CASH into the ticket machine and this have no proof of payment.
I will never ever return.
Written July 20, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Londonrani
Greater London, UK10 contributions
2.0 of 5 bubbles
Dec 2022 • Family
Given the busy period I decide to get a couple of gift vouchers as Christmas gifts from LDO guest services. This was a difficult, lengthy, awkward and disappointing experience. Firstly they don’t accept apply/Google pay on the contactless. I couldn’t even pay using cash. The only option left was to use the online service to pay online using bank transfer. I was told that I would get an order pick up code instantly.

Unfortunately after wasting 1hour waiting, this didn’t happen. Half day later, I still haven’t got the code so I’m left with little choice so close to Christmas.

The service requires lots of improvement. Staff also need to be less patronising and better trained. There is a clear breakdown between the staff in the office and their online team so this also need to be addressed. Finally I was expecting to raise a complaint to the manager who never called back, so I guess this is my feedback online if they’re interested in customer feedback.
Written December 22, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Diana I
3 contributions
1.0 of 5 bubbles
Jun 2022
Terrible experience in Guess Stratford,
Rude people and unprofessional service by the Assistant manager, she doesn't provide any customer service, I've asked for some of the jewellery prices and she said that she can't sell it because she does not knowing the prices.

I bought a bag and it was full of crumbs and a horrible odour, they are taking the returns and refunds and they are reselling again straight away. yachhhhh

I need to refund the item and they were very rude at the till area.

Not recommended
Written October 7, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

SHOWSTOPPER_007
London, UK1,080 contributions
1.0 of 5 bubbles
Feb 2020 • Couples
First of all who ever named this place the London designer outlet needs and sacking and immediate medical help for the person is needed.

How on Earth a few shoddy shops in couple of rows can be defined as designer is beyond belief.

A waste of time and effort going all the way, your better off going to your local market on a Sunday and you’ll find a better selection.
Written February 10, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

ianjm66
sussex18 contributions
5.0 of 5 bubbles
Aug 2020
My wife foolishly left me in charge of the shopping bags. Not surpisingly I then left one behind in a shop, only discovering this after we had driven 60 miles home. Contacted guest services, Shona went and found my bag and arranged to have it delivered to my home with no charge. How fantastic is that level of service. Over and above the call of duty. Thank you Shona.
Written September 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

JennBellsBob
London, UK169 contributions
5.0 of 5 bubbles
Oct 2021 • Friends
Great little place. We spent a lot of money. We were actually going to IKEA but we never made it 😂 great selection of different shops and great prices. Would love to see a Barbour outlet store here!
Written October 25, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi, Thanks for writing a great review about LDO! We are thrilled to hear that you loved it here. We are always expanding, so keep an eye on our website for future updates. We look forward to welcoming you back soon. Kind Regards, The LDO Team.
Written November 2, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

M. M.
London, UK220 contributions
3.0 of 5 bubbles
Mar 2020 • Solo
Head off to the Wembley designer outlet for a break. There's nothing so very designer, but it does have some shopping outlets like clarks, Marks and Spencer,
H & M, a cinema to watch your favourite movies and a full top floor dedicated to some finest cuisines.

Very close to the tube stations of Wembley Park and Wembley stadium. Also near to Wembley High Road and Ealing Road.

Sometimes this outlet has good offers in selected stores.

You can beat the dull and grumpy weather for a few hours here.
Written March 22, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Tim Poo
1 contribution
5.0 of 5 bubbles
Dec 2020 • Solo
I was lost in the centre on Wednesday 2nd December 2020 to find Dune. To my surprise I
like the way this security man help me with locating the store. The level of service was next to none. I would like to acknowledge this individual. He was a big dude . As I so happy the way he located the store and made me felt at ease and made me have best outlook of the London Designer Shopping. I wanted to buy my wife some heels from Dune as it is her 50th birthday as it was last minute gift.
Written December 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

T.r.i.p.p.e.r
Wicklow, Wicklow, Ireland17 contributions
4.0 of 5 bubbles
Dec 2019
Great discount shops enough to exhaust you but what a great variety. Picked up some wonderful bargains. Went in early afternoon and did not leave until 6pm! Bags in every hand and full from eating in 2 different venues
a shoppers dream
Written January 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Varun M
London, UK87 contributions
5.0 of 5 bubbles
Dec 2019 • Friends
Good selection if brands but very old stock in most of the stores. Gap has a very good variety and very good restaurant to eat and cinema. Parking is expensive in red zone on event days 20£ . Unless you shop for 40£ then u get 1£ an hour .

Best to park in holiday inn cheaper if you get a space.

Good branded clothes and variety if your not worried about new fashion or new products.
Written January 1, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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