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Review Highlights
Good cinema but average staff

Good cinema with modern seating. But staff at the snack counter is generally careless and very... read more

Reviewed December 31, 2018
Kashif R
,
London, United Kingdom
via mobile
Nice visit

Clean and tidy, horribly overpriced tickets and snacks, but staff were nice and we had a good time... read more

Reviewed March 8, 2019
alisonb145
,
Brynmawr, United Kingdom
via mobile
Read all 26 reviews
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Traveler Overview
  • Excellent11%
  • Very good41%
  • Average11%
  • Poor7%
  • Terrible30%
Dec 31, 2018
“Good cinema but average staff”
Mar 8, 2019
“Nice visit”
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Stadium Way, Wembley HA9 0FD, England
Website
+44 871 200 2000
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1 - 10 of 26 reviews
Reviewed March 8, 2019 via mobile

Clean and tidy, horribly overpriced tickets and snacks, but staff were nice and we had a good time. Booking machine seat layout was misleading and would have chosen different seats if the layout had been accurate.

Date of experience: March 2019
Thank alisonb145
Reviewed February 3, 2019 via mobile

Staff here couldn’t care less.. there are two people doing tasks like moving around cups while countless people queue up on one booth.. one person came out the back office then ran away back in when I asked her to help out. Got to the...More

Date of experience: February 2019
Thank hereisgaryj18
Reviewed December 31, 2018 via mobile

Good cinema with modern seating. But staff at the snack counter is generally careless and very lazy. They should really train them better if they want to have a fighting chance in this Netflix age.

Date of experience: December 2018
Thank Kashif R
Reviewed November 15, 2018

Have been 3x Cinema staff incredibly helpful Cineworld does a great value cinema pass A very clean and friendly complex Cinemas themselves are huge Very handy area for shopping eating and seeing films Will definitely be going back

Date of experience: November 2018
Thank Deborah M
Reviewed November 15, 2018 via mobile

It’s a joke! We had to watch 35 minutes of adverts before the movie started. This is unacceptable! How can you sell tickets for a movie that starts at 18:10 and actually start the movie at 18:45? Just waisting our time and money. Won’t be...More

Date of experience: November 2018
1  Thank Chris20005
Reviewed November 4, 2018 via mobile

We went to see today the new Nutcracker movie and was about to get the tickets plus ice-cream when we were told in very rude way by Selina to step away from the ice-cream stand where we were choosing the flavour which we wanted to...More

Date of experience: November 2018
Thank P8417SFmariar
Reviewed October 18, 2018 via mobile

I visited this cinema last Sunday whilst my boys were at the NFL. Whilst at the cinema there were a group of males who had taken a bottle of Vodka into the showing and drunk this throughout- as they became more and more intoxicated they...More

Date of experience: October 2018
2  Thank trishyb72
Reviewed August 27, 2018

Hanna, BECAUSE I COMPLAINED YOU SEND ME THESE VOUCHERS I WENT FOR A MOVIE AND BOTH OF THESE VOUCHERS ARE NOT VALID . IF YOU DID NOT WANT TO SEND ME THE VOUCHERS YOU SHOULD HAVE NOT SEND NOT TO MAKE A FOOL OF MY...More

Date of experience: February 2018
1  Thank Clyde222
Reviewed February 14, 2018 via mobile

Went to watch coco with my kids, it's, like cold in here same as outside. We sitting here wrapped up in hats and coats. Even my 3 year old said without prompt that he's cold. Told the staff at the door, but it's, still cold....More

Date of experience: February 2018
3  Thank Mr K
Reviewed February 7, 2018 via mobile

Hard to find in the shopping centre without directions but such a contrast from the one in Brighton! Friendly, enthusiastic staff, layered seating with lots of space (and surprisingly comfy for a multiplex) and the sound quality was perfect. Starbucks upstairs was also very handy.

Date of experience: October 2017
Thank James P
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Questions & Answers
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Travel293206
December 7, 2018|
AnswerShow all 2 answers
Response from Deborah M | Reviewed this property |
I don't know Ring or email them
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