Trebaron Garden Centre

Trebaron Garden Centre, Newton Le Willows: Hours, Address, Trebaron Garden Centre Reviews: 3.5/5

Trebaron Garden Centre
3.5
Speciality & Gift Shops
This location was reported permanently closed
Popular mentions

3.5
224 reviews
Excellent
54
Very good
86
Average
37
Poor
21
Terrible
26

Jess H
Warrington, UK14 contributions
Sep 2020 • Solo
Spent most of my visit trying to get dog crap off my shoe after standing in it whilst looking at the plants outside. The guy watering the plants wasn’t greatly helpful and just handed me blue roll which didn’t get it off. I spent a good 5 minutes or so searching for someone else to help me and ended up asking the till staff to help. I was given a brush and anti bac spray and had to stand there scrubbing my shoes.

Apparently this happens once or twice per week!? If this is correct then why aren’t you pulling people up who come with their dogs and ensuring this doesn’t happen? You should be speaking to every dog owner who comes through the door as it’s obviously someone who comes every week who’s doing it?

I spent the rest of the time there actively looking around for more dog mess rather than looking at the actual products.

Won’t be returning until this is resolved.
Written September 8, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Bluerobin59
Warrington, UK3,134 contributions
Mar 2020 • Friends
This was my first time visiting this garden centre. It has an interesting range of outlets inside alongside its range of plants and garden equipment. There is a Pavers shoe outlet which was our primary reason for visiting. They had a great sale on. Another outlet sold Ella products bags scarves etc which were stylish and reasonably priced. The restaurant was being renovated which was bit off as woodwork and painting were going on while we were eating. The staff in the restaurant were exceptionally helpful and friendly. The food was good especially the vegetable soup with bread. Will definitely return.
Written March 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Margaret H
1 contribution
Mar 2020
Visited today despite reading reviews here , what a mistake could not believe the state of the cafe . A lady behind the counter knocked over a covered tray of scones onto the counter top , picked them up and put them back on sale didn’t use tongs despite them being in full view , all bar one of the staff looked like they didn’t want to be there . The girl on the till didn’t appear to have the words please or thank you in her vocabulary and spent as much time talking to her friends on a nearby table as she did on the till . My impression was the customers were an inconvenience to all the staff .
Written March 8, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
I am very sorry to hear about this, if im being honest that Sunday was a very bad day, we had an internal review with the team after it and I can only apologize for the service on that day
Written March 14, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Lesley E
8 contributions
Feb 2020
We have always shopped here over the years both in the cafe and to purchase items for the garden as well .. over the past two months the prices have shot up in the store and they are discontinuing the diamond cards for pensioners and the loyalty card in Rosies cafe .. bad move !! The prices now match Bents up the road and their variety is far greater and service there put this place in the shade so two customers lost and far more will follow I think
Written February 21, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
thanks for your review, we have to disagree with your comments on the pricing. Generally we are 15 to 20% cheaper than Trebaron were in the past on the same products. We were shocked at how expensive the place was when we took over, especially the plants. The garden furniture we have put in is a higher price level because we now sell a much improved product, frankly the range they used to sell was substandard. These are the departments that are definitely cheaper than Trebaron. Plants 25% Birdcare 20% garden essentials 10% xmas depts 20% bulbs 10% compost and gravel is the same price as before. the prices in the cafe have barely changed at all. I cannot comment on Bents prices but the general feedback is that we are a lot cheaper. thankyou
Written March 14, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Claire T
1 contribution
Feb 2020 • Family
I was served a mouldy scone. Not sure how long a scone takes to go mouldy? Staff took they tray of mouldy scones away and came back with one scone to give me-from the bottom of that same pile probably! No apology and no shock from staff. Needless today I went away without cake! Gross
Written February 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

newtongrannie
Warrington, UK21 contributions
Jan 2020 • Family
Newbank Garden Centre have taken over Trebaron. We visit the cafe every week and have done for years with the grandchildren. We have always been very happy with the menu choices and prices.

We visited Rosie's cafe last week and the breakfast menu has changed. It used to be a choice of 6, 8 or 10 items and we could choose our own breakfast items. Ideal as everyone likes different things and also I have a medical problem and can't have certain items.

What was called Bill & Ben a 6 item meal is now a 4 item fixed meal of bacon, sausage,egg and beans. You can swap one item. Toast is served on the plate at the same time. This is a positive as sometimes at very busy times there was a wait and breakfast was going cold by the time toast arrived. It didn't happen very often to us though. Toast was normally delivered quickly.

I was very disappointed with my Bill & Ben breakfast as it was a lot smaller and not value for money. My one piece of bacon was very tiny and the beans portion was smaller.

The staff are very quick and efficient. Most of them are ex Trebaron. They are working tirelessly to implement the new changes and we appreciate there may be teething problems with the changeover to Newbank.

We liked the Christmas displays in the main shopping area too but would have liked Santa to be available every day not just at the weekend.

Looking forward to seeing more developments from Newbank.
Written January 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Paul B
2 contributions
Jan 2020 • Friends
Been in 11 1 20 ,breakfast cold sausages disgusting wont be coneing back,also I advertise on the tv In store,been in 3 times in January, tv not been on this is not good
Written January 11, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Lorna W
15 contributions
Dec 2019
What a lovely garden centre and the restaurant is fantastic with an amazing selection of cakes. The staff in the restaurant are so friendly and can’t do enough for you.
Written January 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

W6837QWstephenc
Newton Le Willows, UK52 contributions
Dec 2019 • Couples
Wide range of facilities. Shops within a garden centre. Good little restaurant with reasonable prices.
Written December 29, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

HeatherJones40
Bolton, UK9 contributions
Dec 2019 • Solo
Newbank have bought out. Though I love the Newbank in Radcliffe unsure how this takeover will be. Visit again in a couple of months.
Written December 15, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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