Time of year
mamascho wrote a review Nov 2020
Baltimore, Maryland2 contributions
Had a wonder facial with Courtney. It was just so relaxing. Just the best place ever. They take such good care of you. Completely pampered. Thanks Courtney.
Date of experience: November 2020
Amanda B wrote a review Oct 2020
My spa day was perfection from start to finish. My husband brought me to the spa for our anniversary. I arrived an hour early as requested, filled out paperwork than Kathy my spa hostess took me to get changed into a robe then took me for a tour of the spa. Kathy was great, very knowledgeable about the hotel and spa, she was able to answer all my questions and was always there if I needed anything inbetween services. I had an 80 min cocoa massage with Pam she was incredible! One of the best massages I've ever had, Pam told me shes been there for 20 years and it definitely shows she's a very talented therapist! Brennan took care of my cocoa hydrotherapy bath he was really great, so friendly and helpful! The bath was the perfect temp and he had the most delicious hot chocolate waiting for me, its like drinking a melted Hershey bar. I walked out feeling like a million bucks! The spa is very large and beautiful but the staff takes the spa to the next level. They treat you like you're the only client there, everyone i saw had a smile on their face. I never felt rushed and was encouraged to take my time and relax as long as i wanted. I was in heaven the entire time I was there and I cant wait to go back!…
Date of experience: October 2020
violet023 wrote a review Sep 2020
New York City, New York32 contributions17 helpful votes
I have to give this review only average as my friend did not have a totally good experience at the spa.Basically she was not pleased with her masseuse. Her masseuse did not comply with her wishes and even said “I never learned that at Massage school.“ Also both of us felt the manager there on this particular Monday was a bit brisk and dismissive to us. This is certainly not the kind of welcoming gesture in attempting to answer a question we expected at the very high prices paid. Unfortunately assuming during this Covid time,The gratuity is included in the price ,though I don’t feel it should be and that of course should be left to the quality of the service provided. No one did ask us at the end how are experience was. The locker room was a bit cramped but the sauna rooms , Quiet rooms ,outdoor balcony and the aromatherapy room Were quite enjoyable. I liked the fact they offered a chocolate muffin and choice of beverages while there. The gift shop also at the spa has a nice quantity and quality of beauty products. For the amount paid for two regular massages on a Monday afternoon I was expecting a bit more all round finesse!…
Date of experience: September 2020
Sassy P wrote a review Jul 2020
Norristown, Pennsylvania7 contributions2 helpful votes
I absolute love The Spa!! Absolutely wonderful and there is chocolate everywhere you turn!! I highly recommend!!
Date of experience: August 2019
Nikki A wrote a review Mar 2020
Bethlehem, Pennsylvania11 contributions12 helpful votes
Ugh I can’t say enough. I go to amazing spas back home but nothing can touch here. I mean you can’t get any better then chocolate in facials, massages, etc. look forward to our girls weekend every year!
Date of experience: March 2020
1 Helpful vote