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Spa at the Hotel Hershey

Certificate of Excellence
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Address: 100 Hotel Rd., Hershey, PA 17033
Phone Number: +1 717-520-5888
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TripAdvisor Reviewer Highlights

Read all 324 reviews
Visitor rating
  • 204
    Excellent
  • 56
    Very good
  • 32
    Average
  • 16
    Poor
  • 15
    Terrible
I never read 5 star reviews....but here I am writing one.

The spa experience was divine. My husband and I had lunch overlooking the gardens in our spa robes. Then my husband had an 80 minute massage by Brennan followed by cups of cocoa... read more

5 of 5 starsReviewed 2 weeks ago
SusanRuthK
,
Philadelphia, Pennsylvania
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324 Reviews from our TripAdvisor Community

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Showing 323: English reviews
Philadelphia, Pennsylvania
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The spa experience was divine. My husband and I had lunch overlooking the gardens in our spa robes. Then my husband had an 80 minute massage by Brennan followed by cups of cocoa and relaxation by the fire. After that he had the Whiskey Facial (his first facial ever), Jeanne, who booked our treatments, said they lure menfolk into having... More 

Helpful?
Thank SusanRuthK
HersheyResorts, Manager at Spa at the Hotel Hershey, responded to this review

Dear SusanRuthK, Thank you for sharing your experience with us! We truly have such an incredible team and are delighted that you were able to enjoy everything that The Spa has to offer. We look forward to seeing you again soon! Best regards, Robynn Cyr Spa Sales Manager More 

Philadelphia, PA
Level Contributor
42 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 55 helpful votes
2 of 5 stars Reviewed 5 weeks ago via mobile

I have been here several times and have been less and less impressed each time. I won't return after my last unimpressive experience and highly advise you to eat before you get there and skip the Oasis for lunch. On the recent trip we were unable to get massages even though we booked months in advance so we got cocoa... More 

Helpful?
Thank PhilaTraveler22
Harrisburg
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 weeks ago

This was not my first visit. I live near Hershey and look forward to going to the Spa. I am giving the Spa a 3 rating because I really enjoyed my prior visits but yesterday was another story. Yes, the place is beautiful. But service is the name of the game. I was chatting in the quiet room and had... More 

Helpful?
Thank ccohen314
MANSFIELD
Level Contributor
23 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 20, 2016 via mobile

Spa was amazing !!! Everyone one here pampered us, they all were polite and more than accommodating . The rooms at Hershey hotel are very nice as well. There is something here for the entire family .

Helpful?
Thank Justmarried92812
1 review
1 of 5 stars Reviewed June 20, 2016

If I could give zero stars I would. I recently took a trip with my mother over this past weekend to Hotel Hershey for a spa weekend. Let me first say that the hotel aside from the spa was fine. The room was nice, food was good and generally speaking there were no issues there. The spa however is a... More 

Helpful?
Thank Amanda H
Dallas, Texas
Level Contributor
7 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 16, 2016

This was my first spa experience. The staff was very respectful and quite accommodating to my questions and general lack of knowledge when it comes to spa treatments and etiquette. My "Chocolate Facial" was so relaxing and my esthetician was so good I asked her if she could just go back to Texas with me! I loved the experience and... More 

Helpful?
Thank Deborah D
Level Contributor
36 reviews
30 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 15, 2016 via mobile

Love the cocoa sugar scrub and the massages...smell great, feel relaxed, beautiful hotel...I love going here for girls weekend...we go once a year and have never been disappointed!

Helpful?
Thank Lisa W
Newport, Rhode Island
Level Contributor
18 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 11, 2016

We stopped by for an impromptu visit of the spa to determine if we wanted to schedule a service for a milestone birthday. Thankfully, the gentleman (Rich?) was very attentive, hospitable, friendly and accommodating. We scheduled 2 prescription facials, and we glowingly floated away in to our day!!!

Helpful?
Thank Jadevirgo
Hershey, Pennsylvania
Level Contributor
115 reviews
35 attraction reviews
common_n_attraction_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed June 10, 2016

The services at the Chocolate spa continue to be top notch. I get my hair done there once a month. I have my appointments booked six months in advance, and it continues to get more and more difficult to change appointments. I haven't been able to get in to see my regular stylist in at least 3 months, and when... More 

Helpful?
Thank Katilurn
Bethlehem, Pennsylvania
Level Contributor
115 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed June 6, 2016

If you're ever in the mood to self-indulge and pamper yourself, do not pass up this opportunity. It's hard to know where to begin. I have never been to a spa before, but for our 20th wedding anniversary my wife and I went to the spa. From the moment you "robe up" until the time you leave you are in... More 

Helpful?
Thank woody046

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?