We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Review Highlights
Treated like royalty!

I've been going to this spa for more than a decade, and I will keep on going forever! Relax in a... read more

Reviewed 1 week ago
New York City, New York
OMG -- Pamper Yourself!

I can't believe I just wrote "OMG" as part of the title, but that's just how I feel right now. My... read more

Reviewed 2 weeks ago
John K
Lebanon, Pennsylvania
Read all 441 reviews
All photos (106)
All photos (106)
Full view
Certificate of Excellence
Traveler Overview
  • Excellent61%
  • Very good18%
  • Average11%
  • Poor5%
  • Terrible5%
Travelers talk about
“quiet room”(80 reviews)
“locker room”(47 reviews)
“spa experience”(34 reviews)
Local Weather
Powered by Weather Underground
100 Hotel Rd, Hershey, PA 17033-9507
Improve This Listing
Recommended experiences in and around Hershey
from $116.88
More Info
from $12.50
More Info
Reviews (441)
Filter reviews
440 results
Traveler rating
Traveler type
Time of year
Traveler rating
Show reviews that mention
All reviews quiet room locker room spa experience cocoa massage hot chocolate indoor pool wraps whipped cocoa whisper room spa lunch hershey kisses dry sauna chocolate scrub mani pedi spa staff massage therapist body wrap
Selected filters
Updating list...
1 - 10 of 440 reviews
Reviewed 1 week ago

I've been going to this spa for more than a decade, and I will keep on going forever! Relax in a cozy robe with hot chocolate and muffins in the quiet room while waiting for your cocoa facial. Or go all out for the four-handed...More

Date of experience: May 2019
Thank gypscholar
Reviewed 2 weeks ago

Massage started 16 minutes late, but didn’t extend the time. Talked with management whose response was “what do you want us to do about it?”

Date of experience: June 2019
Thank Jeffrey B
Reviewed 2 weeks ago

I can't believe I just wrote "OMG" as part of the title, but that's just how I feel right now. My wonderful wife surprised me with a Spa gift card here for the sin of turning seventy. At first i thought, "Really?" Then I realized...More

Date of experience: May 2019
1  Thank John K
Reviewed 4 weeks ago

Planned a girls trip - booked the 3 day spa package - very relaxing, beautiful hotel and grounds even in March! Use of the spa facilities for the days we had spa treatments was perfect. There are quite a few areas tucked away where you...More

Thank ltkennedy100
Reviewed May 9, 2019

We spent 2 days at the spa - really just wanted to be spoiled and we were not disappointed!!! I was so worried ahead that the spa was going to be too fru-fru for us. What a pleasant surprise that it was not at all....More

Date of experience: April 2019
Thank jcperk
Reviewed May 2, 2019 via mobile

Went for a friends birthday. Hotel was great. Spa was very crowded on a Saturday. Had the sweet mani/pedi. Loved the scrub they used on our hands. Asked for gel and told no that they didn’t do that. My friend next to me was getting...More

Date of experience: April 2019
Thank 190dawnd
Reviewed April 26, 2019

What a wonderful day of pampering and relaxation! I had the Chocolate Spa experience package-starting with a relaxing cocoa milk soak, followed up with a chocolate sugar scrub and a chocolate souffle wrap treatment, and ending with a chocolate oil massage. All of the technicians...More

Date of experience: April 2019
Thank Deborah D
Reviewed April 19, 2019 via mobile

I don’t usually write reviews but in this case I couldn’t let it go. The only great thing here is the view of the hotel and garden. The massage is more like a quick spread of body lotion. The lunch is absolutely not worth the...More

Date of experience: April 2019
1  Thank Yvonne B
HersheyResorts, Manager at Spa at the Hotel Hershey, responded to this reviewResponded May 9, 2019

Dear Yvonne B., Thank you for your feedback, Yvonne. I sincerely apologize that you were disappointed with your experience at The Spa At The Hotel Hershey. I welcome the opportunity to speak with you further regarding your visit. Please reach out to me directly at...More

Reviewed April 5, 2019 via mobile

It is nice place to be but it it is complete overpriced and crowded. Often there is no place to find to sit down and relax. The massage was short, and mediocre. The lunch at the oasis was actually very good ( tapas and salad)...More

Date of experience: April 2019
Thank 961michaelab
Reviewed April 1, 2019

Myself and 3 of my friends, booked a girls weekend at the Hotel with a day spa package. I have heard from many how wonderful the spa experience is here, especially the signature chocolate treatments. We ended up booking one of the chocolate escape packages....More

Date of experience: March 2019
Thank hollytrea
View more reviews
Nearby HotelsSee all 26 nearby hotels
The Hotel Hershey
2,498 reviews
.01 miles away
The Suites at Hershey
383 reviews
.86 miles away
Simmons Motel and Suites
166 reviews
1.19 miles away
Days Inn by Wyndham Hershey
1,701 reviews
1.20 miles away
Nearby RestaurantsSee all 94 nearby restaurants
Troegs Brewing Company
796 reviews
.89 miles away
The Circular
774 reviews
.00 miles away
Iberian Lounge
163 reviews
.01 miles away
Trevi 5
301 reviews
.02 miles away
Nearby AttractionsSee all 49 nearby attractions
Hershey Gardens
1,294 reviews
.15 miles away
Troegs Brewing Company
550 reviews
.89 miles away
6,882 reviews
.54 miles away
ZooAmerica North American Wildlife Park
1,059 reviews
.93 miles away
Questions & Answers
Ask a question
April 25, 2017|
Response from Tammy D | Reviewed this property |
Hi Dina, The oil/scent that was already in the inhalation room was jasmine. It was really nice and relaxing. I can't wait to go back! Tammy
December 4, 2016|
AnswerShow all 2 answers
Response from Zildjian12 | Reviewed this property |
Go to: THE HOTEL HERSHEY website - there are plenty of pics of the rooms/property. I would then call the hotel directly and see if there are any better deals available. Good luck! You will love it there. It's super nice in... More
Brittany S
April 23, 2015|
Response from Sue P | Reviewed this property |
I would contact the Hershey Spa and ask to speak to the manager. The toll free number is 877-772-9988, or you could email them by looking at the Chocolate Spa website to get the email address. I could not include the web... More