MeltSpa by Hershey

MeltSpa by Hershey: Hours, Address, MeltSpa by Hershey Reviews: 4/5

MeltSpa by Hershey
4
9:00 AM - 8:00 PM
Monday
9:00 AM - 7:00 PM
Tuesday
9:00 AM - 7:00 PM
Wednesday
9:00 AM - 8:00 PM
Thursday
9:00 AM - 8:00 PM
Friday
9:00 AM - 8:00 PM
Saturday
9:00 AM - 6:00 PM
Sunday
9:00 AM - 6:00 PM
Write a review
About
Experience the ultimate in spa bliss with a variety of services including: massages, body treatments, facials, manicures, pedicures, hair styling, makeup, waxing, and more at MeltSpa by Hershey where you are one visit away from melting into sweet relaxation.
Suggest edits to improve what we show.
Improve this listing

Top ways to experience nearby attractions

Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

4.0
65 reviews
Excellent
39
Very good
10
Average
7
Poor
5
Terrible
4

Deborah S
1 contribution
Glad to see that the extras are returning to the Melt Spa. They have handled the pandemic needs beautifully.

Once again I have enjoyed my visit. From the receptionist to the staff to my stylist everyone helped with my visit.

Always fun to spend time with Liz while she is working on my hair. I have been with the Melt Spa for a little over 3 years. Their prices are comparable to other salons in the area but the extras out weigh the others. Glad to see the Chocolate muffins have also returned. They just added to the afternoon.
Written June 16, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for your review, 565deborahs! We appreciate your patronage and look forward to seeing you on your next visit.
Written June 21, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Jody G
Salisbury, MD3 contributions
Friends
Booked services for me and my 2 sisters for a girls weekend last year, and they were so good, we decided to book again. This year, we all had massages and manicures. All the massages were fantastic. If I was rating just those, I would’ve easily given 5 stars. But the manicures... Two of the 3 manicures were good. One of my sister’s had a nail tech that did a total rush job. We should’ve known, because before she even sat down at the station, she told my sister she’d have to wait outside to let her nails dry when she finished. I thought that was odd because there were 3 other people just starting services, so people were going to be waiting for nails to dry, and everyone was socially distanced. (The other 2 techs didn’t say anything about having to wait outside, and in fact, when we were done, told us to stay until they dried, about 5-10 minutes). She forgot to use cuticle oil, and after she remembered, she rubbed it in but didn’t bother to do any cuticle care - no pushing, trimming, nothing then slapped on the lotion. She was clearly in a rush to get out. Snatched (and yes, I mean snatched) the towels from under my sister’s hands so she could clean up and go. We had 4:15pm manicures, so I’m sure we were the last appointments, but she was blatantly rude about it. Especially considering that they automatically tack on a 20% gratuity for every service. She got a decent tip even though she did a half behind job and was rude to her client. Totally unprofessional. Overall, we enjoyed our services and tried to make light of the one bad seed. I’d go back for the other services but if they told me that I was booked with that particular tech, I would absolutely request someone else.
Written November 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hello jodyg679 and thank you for sharing your feedback. We regret to hear that your sister's experience did not meet her expectations. We would like to learn more, as guest feedback is important to our team. Please contact our MeltSpa by Hershey Spa Manager, Kerri Stoy at 717-508-1401. Thank you.
Written November 16, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

NYU62
Tucson, AZ15,756 contributions
As soon as we made plans to go on our annual trip to Hershey, I began planning another trip to MeltSpa. I was so happy with my haircut, and the body lotions from last year, that this was important to me. Was so glad to hear that Deanna was still there.

Masks must be worn, and your temperature (from wrist) is taken, but the staff is, as always, very friendly and very helpful. I did not have the time for massages, so I only came in for a haircut and style. So glad to see that seating has been added to the reception area.

Sadly, one can no longer sample smell the body lotions. I always like to know the fragrance before I buy, as some aromas give me headaches. However, I had purchased some "Peppermint" lotion last year, so I went with that. Have, often, read about the cooling effect of peppermint, but did not know of it first hand until this summer. In July and August, we did not have one single day under 105 degrees. When I rubbed some of that lotion (which I had bought last October) on my arms and legs, the difference was very noticeable. I felt so much cooler, that I used it down to the very last drop.

Hopefully, will be able to come back next year, and get another great haircut, and stock up on these wonderful lotions.
Written October 14, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you, NYU62, for sharing this glowing review! We are pleased to see you enjoyed your most recent visit, and we look forward to welcoming you back to MeltSpa by Hershey.
Written October 20, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

dan s
1 contribution
It was easily the worst massage of the 50 or so that I have had. My wife also had her and agreed. The therapist basically just put lotion on me. The pressure level was incredibly low despite requests to increase. It was the equivalent pressure of what a 5 year old could do. She was immediately trying to up sell 5 minutes in and said I needed to work with a therapist when I get home to really work any of areas of emphasis that was discussed. It also appeared to both my wife and I that we were both shorted on time.

Having said that, the people were nice, professional and the location was clean and seemed new.
Written March 8, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hello L523GYdans and thank you for sharing your feedback. We regret to hear that your and your wife's experiences did not meet your expectations. Guest feedback is extremely important to our team and we would like the opportunity to discuss this further with you. Please contact our MeltSpa by Hershey Spa Manager, Kerri Stoy at 717-508-1401. Thank you.
Written March 9, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

alli1804
Newtown Square, PA65 contributions
Three friends and I on a girls weekend spent several hours at Melt. The staff was wonderful. The relaxation lounge was great - hot chocolate as well as coffee and tea so you can't beat that. I had a cocoa massage with Todd who was wonderful - so relaxing. Everyone was really happy with their services. The only weird thing is that they give you Melt money based on your purchase but it expires in 90 days and cannot be used on products. We don't live in the area and were in town specifically for a weekend - as I suspect a lot of guests are. Maybe they should consider letting out of town guests use the melt money to buy products at the end of their services. I know I would have bought more than I did if I could have used the melt money for that. The fact that they gave me more money that I was not going to use after I bought product seemed like a huge waste. Let out of towners use their money to buy product and I bet you will see product sales go up.
Written April 4, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hello, and thank you for your review! We are so happy that you and your friends enjoyed your time at MeltSpa by Hershey. We will share your feedback and recommendations on Melt Money usage with our team. Please visit us again soon!
Written April 18, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

j196
Lancaster, PA18 contributions
I've gone here the past few years and usually love it, but this time it was disappointing. I have been cautious with COVID for the past year and understand the need for precautions, but I thought there was a great disconnect between the precautions being taken there versus where they are more relaxed at Hersheypark and even the spa at the hotel. I missed the snacks in the relaxation room. Even having cups of water or snacks sitting out in the room so people don't have to touch anything would be nice (although they did offer water, but the cups are small, and it would be nice to have the option to get more). The time spent in the relaxation room was limited and it did not feel like a relaxing morning. The spa didn't have its usual charm.
Written May 18, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hello j196 and thank you for sharing your feedback. Across all Hershey Entertainment & Resorts properties throughout this pandemic, we have followed the guidance from our national and state health experts to provide a safe environment for our guests and team members. At both MeltSpa by Hershey and The Spa At The Hotel Hershey, we have continued to provide complimentary refreshments including cocoa, tea, coffee, water, muffins, trail mix, and Hershey’s Chocolate upon request. As we continue to follow guidance from our national and state health experts, these items will once again become available for guests’ self-service enjoyment after May 30, 2021. Thank you.
Written June 1, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Karen J
3 contributions
Friends
Terrible! Appointment canceled at last minute. Waited 2 months for another appointment. It was canceled as I was walking in the door after driving 1 1/2 hours. Waste of time, gas and money. They can’t give refunds for gift cards…..I’m welcome to make another appointment….what’s the point if they won’t honor them.
Written May 10, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Vanessa M
Ephrata, PA18 contributions
Friends
I went with two friends for a girl's day. The locker room was nice an had everything you need for showering. The relaxation room was nice. The massage on the other hand was not great, my two friends also didn't enjoy there massages. We watched two different women in the relaxation room find out after a half hour of waiting that their therapist didn't show up to work an they couldn't get there massage.
Written February 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hello vanessamJ9738OW and thank you for sharing your review. We are pleased to hear you enjoyed the facilities, but we are sorry to hear your massage experience did not meet your expectations. We understand you were able to speak with our MeltSpa by Hershey Manager, Kerri, and we hope to see you again to correct your experience.
Written February 4, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

annmarielese
Coatesville, PA45 contributions
My massage by Tatiana was the best massage I have ever had. She was very professional and compassionate. Her used just the right amount of pressure and my comfort was always a priority. The Spa had such a relaxing vibe. It was impeccably clean and well maintained.
Written February 11, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for your review, annmarielese! We are happy to see you enjoyed your MeltSpa by Hershey massage experience with Tatiana and we hope to see you again.
Written February 17, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Peg B
Hershey, PA20 contributions
Solo
I’m a Hershey native, and I just tried this spa yesterday.Wow, was I missing out. It is a beautiful, clean, and relaxing respite right in the middle of town. They pay every attention to detail as well as cleanliness and safety.It is worth the expense for the professional and relaxing experience. Do yourself a favor and treat yourself!
Written November 18, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for sharing your glowing review, 18pegb! We are pleased to see you enjoyed your visit, and we look forward to welcoming you back to MeltSpa by Hershey.
Written November 23, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Showing results 1-10 of 65
Anything missing or inaccurate?
Suggest edits to improve what we show.
Improve this listing
Frequently Asked Questions about MeltSpa by Hershey

MeltSpa by Hershey is open:
  • Mon - Tue 9:00 AM - 7:00 PM
  • Wed - Fri 9:00 AM - 8:00 PM
  • Sat - Sun 9:00 AM - 6:00 PM