The Hershey Story Museum
The Hershey Story Museum
4.5
Speciality Museums
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9:00 AM - 5:00 PM
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 5:00 PM
Sunday
9:00 AM - 5:00 PM
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About
Hershey starts here! How did Milton Hershey go from bankruptcy to brilliance, transforming chocolate from a luxury to an everyday treat? How did he invent a community? Why did he give away his fortune? That's the Hershey story. Enjoy a 45-minute, hands on class in the Chocolate Lab and sample warm drinking chocolate from around the world at Tastings. Grab a delicious treat from the Pantry Café and find a unique assortment of keepsakes and chocolate at Museum Shop.
Suggested duration
1-2 hours
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  • Pattypug
    Woodruff, South Carolina62 contributions
    I think your kids would enjoy this!
    This is a wonderful museum telling the story of Milton Hershey and how Hershey candy began. It is beautifully illustrated and has actual items from the Hershey family. I would recommend this for families with children because it is very kid friendly. They have a scavenger hunt and many videos. Whereas most of the explanations of the exhibits may be too hard for the children to read, there are enough videos that they should be able to follow the entire exhibit. There is a nice gift shop at the end with several children’s books and a few souvenirs plus lots of candy! I was only disappointed in one thing. Near the end of the museum story is a timeline of events happening in the country throughout the years. One of the final entries on the timeline was January 6 and supporters of Donald Trump “storming “ the capital. It seems that a lot was done for the state of PA during President Trump’s term especially in the field of energy. It was very disappointing that this is what the museum directors chose to put in their timeline. I left there with a sad feeling after such a wonderful experience to that point. I think Mr. Hershey would be disappointed too.
    Written September 12, 2022
  • pcywca
    Saint Joseph, Missouri55 contributions
    Great Place to Start Your Visit in Herhsey
    My adult niece and I visited Hershey, PA in June and we would recommend starting your time in Hershey with this museum. Nicely laid out and tells the story of Milton Hershey and his legacy. Make sure to pay the extra money to do the chocolate tasting! What fun that was (and delicious). We also took advantage of making our own chocolate bar. Well worth the price of the ticket!
    Written July 7, 2021
  • beetrvln
    1,892 contributions
    What a Gem
    While in Hershey, we spent one morning at the Hershey Story Museum. What a gem. The museum does an incredible job of telling the story of this incredible man with a giving heart. The museum is a bit interactive, and has some wonderful timelines that help tell the story of what was happening in the country while Milton Hershey was building his business. There is also an exhibit downstairs after you finish the main museum upstairs that tells the story of Milton Hershey establishing the sugar cane business in Cuba and how he really helped the people of Cuba too. We had no idea of his history and were very impressed with the man and museum. The small gift shop also has some Hershey themed items that Chocolate World does not. Well worth the visit.
    Written October 30, 2022
These reviews are the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor checks reviews for fraud.
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AeRoman
Lyndhurst, NJ9 contributions
May 2022 • Family
Went to all the top Hershey Spots: World, Park, Garden and Story. For our group with young children this was definitely a stop we could have skipped. Most of the info they could retain was repeated within the chocolate world factory tour and or the Hershey park monorail ride. For adults interested in more in-depth story of Hershey then I would recommend. I personally learned a lot but hard to really enjoy with little ones restless. We did do one of the world of chocolate tasting downstairs for a nominal fee extra and my 4y who loves chocolate did enjoy that. But you can do that without entering the museum if you desire.
Written May 21, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

NikaNumber1
Royal Oak, MI6,513 contributions
Dec 2022 • Couples
The wall info was interesting, but all spread out and hard to keep my focus.

People were all over and often blocking displays.

You will really want to have a half day to dedicate to walking around and reading and watching videos.

The museum starts and ends on the second floor.

I found it rather lame that we have to pay for a tasting ticket just to order and get a hot chocolate. The tasting is only for the melted chocolate.

$30 entry for two adults without the lab or the chocolate tasting.
Written December 28, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Flutegarden
Collegeville, PA104 contributions
Jan 2023 • Family
We had complimentary tickets from the lodge. There isn’t a lot to hold kids’ interests so we went though the museum in about 20 minutes. We did the chocolate lab as well which was fun but was basically pouring chocolate in a mold and then learning about chocolate while it cooled. Considering you can build your own bar at Chocolate World, this won’t seem as exciting.

If you have free tickets, it’s worth a visit once but I don’t think I’d pay to go here.
Written January 16, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

miatagirl
Scarsdale, NY49 contributions
May 2021
Complimentary tickets to this attraction were included in the spa vacation package we'd booked at The Hotel Hershey, so we decided to check it out. The two exhibits (one devoted to the story of Milton Hershey and the growth of his company, the other devoted to the history of Hershey's former holdings in Cuba) were both interesting and interactive. I enjoyed looking at the old chocolate tins and chocolate bar wrappers, as well as some of Mr. Hershey's former possessions, including his passport and a somewhat gaudy and monstrous Baccarat torchiere he purchased for a whopping $5,000. There were videos, design-your-own chocolate wrapper stations, and what have you. We snickered just a little at the fact that only one tiny display, in a corner, discussed the fact that there were wrenching labor strikes at the Hershey factory and racial tensions among the workers. I guess that is no surprise! On the whole, it was a cute museum and worth the time we took to explore it.
Written May 29, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

John K
Lebanon, PA401 contributions
Dec 2021
Listen, you might like Hershey Park with all its activities and the wonderful chocolates that accompany your time there, but it is really incredible to learn about Milton Hershey. His life story is quite interesting, and I never realized how much of a philanthropist he was till I visited the museum. You could easily spend two hours there. There's also a wonderful cafe attached to the museum. It was closed while we were visiting, possibly because of Covid issues, but if it's open when you go, be sure to enjoy some food there.
Written December 30, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

melwashere81
Cleveland, TX1,049 contributions
Jul 2022 • Couples
This museum is extremely well done and interactive which is a huge plus! I've always been fascinated by the story of Milton Hershey and how he created this town around his factory...and of course I love his chocolate. If you ever want to learn about his story then you definitely want to make this a stop on your next road trip. It was so informative and the staff was really friendly! We didn't do the chocolate tastings because we had to get back on the road but do that if you get the chance. There is plenty of free parking on site and as you walk up to the building be sure to look up at the street lights....they are Hersheys kisses!
Written July 27, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

RFJ
Philadelphia, PA132 contributions
Oct 2020
Very informative about Hershey's entrepreneurship and his plan for the Hershey community. They also have a special exhibit about Hershey's enterprise in Cuba, where he also developed a local community around the business. I learned quite a bit and I imagine children would enjoy the museum as well.

Tips: Go early (before 11am) before the crowds with children arrive. There is free parking by the museum. There is a cafe adjacent to the museum, with a small but reasonable assortment of food and drink (my veggie quiche was pretty decent). Don't expect big discounts or assortment at the gift shop - I was hoping for more dark chocolate options and did not see much.
Written October 25, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Jade
Egg Harbor Township, NJ9 contributions
Jun 2021 • Couples
My husband and I went to Hershey Gardens and purchased the combo ticket for the garden and admission to The Hershey Story. We enjoyed the self-guided tour greatly! It was informative and interactive to learn about Mr. Hershey’s legacy in business and community. It was also a reprieve from a humid afternoon to spend time wandering around an air conditioned and comfortable exhibit. I could honestly go back again because there was so much to see and read, I feel like I probably missed a lot. Highly recommend for individuals who love museums.
Written June 3, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Sunshine249012
Sandusky, OH2 contributions
Jul 2022 • Family
This was the best museum we've ever been to! There was a perfect combination of interactive experiences and information. The kids got to personalize the experience, so every time they used their token to play a scene, it displayed their names. We wished we had more time to spend here. It is really worth the time!
Written August 2, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

newflyer
Bridgeport, CT1,108 contributions
Sep 2021
We have been to Hershey World a number of times and taken the tour there as well as the streetcar tour of the city. This museum gave us so much more in depth information about Hershey, his wife, etc. There was a special part about Hershey Cuba where he got most of his sugar, very interesting. Having the "coin" to put in front of various displays for more information was a great idea.
Written October 4, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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The Hershey Story Museum - All You Need to Know BEFORE You Go

Frequently Asked Questions about The Hershey Story Museum

The Hershey Story Museum is open:
  • Sun - Sat 9:00 AM - 4:00 PM