The Hershey Story Museum
The Hershey Story Museum
4.5
9:00 AM - 5:00 PM
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 5:00 PM
Sunday
9:00 AM - 5:00 PM
About
Hershey starts here! How did Milton Hershey go from bankruptcy to brilliance, transforming chocolate from a luxury to an everyday treat? How did he invent a community? Why did he give away his fortune? That's the Hershey story. Enjoy a 45-minute, hands on class in the Chocolate Lab and sample warm drinking chocolate from around the world at Tastings. Grab a delicious treat from the Pantry Café and find a unique assortment of keepsakes and chocolate at Museum Shop.
Duration: 1-2 hours
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See what travelers are saying
- FF13Sykesville, Maryland2,060 contributionsWe Enjoyed our VisitA tour of this museum was included in our Hotel Hershey reservation. Once we found it, we enjoyed our visit. The museum is a little difficult to find and road signs don’t seem to be very adequate. It is located on West Chocolate Ave. in town with a large free parking lot next door. This museum covers the history of Milton Hershey and his businesses as well as the park and all associated activities, the school, and the town itself. The museum is on the second floor. Since we had a voucher, we were told to turn it in at the first-floor visitors desk. Once that was done, our tour started on the second floor. It was a very good and informative experience with many interactive displays. Back on the first floor we saw another exhibit on Hershey’s business in Cuba before the revolution. Also on the first floor is Lisa’s Café on Chocolate. Very easy to access and no need to leave the building.Visited December 2023Traveled as a coupleWritten December 29, 2023
- scronk73Nesconset, New York259 contributionsLearn about Milton Hershey and his chocolateThe Milton Hershey story and vision for Hershey, PA. See the story of how Milton moved from making caramel to chocolate. See the way they wrapped hershey kisses. Milton Hershey established the school for underprivileged children and donated his fortune to the school and children since he had no children of his own. They have a scavenger hunt for children and many interactive displaysVisited May 2024Traveled with familyWritten May 13, 2024
- Jocelyn CZanesville, Ohio55 contributionsGreat First Day ActivityThe building is absolutely beautiful. I felt the chocolate flights were with the money but the Chocolate Lab, not so much at all. The history and stories offered are great. It set the tone for the rest of our trip so I'm glad we went on our first day.Visited June 2024Traveled with familyWritten June 5, 2024
- Deena P17 contributionsHershey Story Museum is a Must DoTo be honest this was the bottom on my list of things to do while in Hershey. I am so very glad we did! It was great! All staff members were polite and made us feel welcome and were very knowledgeable. Evan in the Chocolate Lab made the experience great. The museum was very interesting and interactive. I learned many things about Milton Hershey.Visited July 2024Traveled with familyWritten July 4, 2024
- sissiebeccaRichmond, Virginia16 contributionsA great history lesson- good for all ages!My 7yr and 13yr old boys and husband & I loved the museum! Very interesting for all of us. We received tickets for free with our stay at Hershey Lodge. I would have been ok having paid full price though- it was that informational and engaging- even for the 7-year-old! Definitely ask for the scavenger hunt paper if they don't give it to you for the kids. The volunteers were helpful and engaging. The artifacts were engaging. If you are a child of the 70's or 80's, go see the special exhibition on the 1st floor- it features a lot of the advertising from our childhood! We paid for 1 full flight of the chocolate sipping chocolates for our family of 4 to share and that was a blast! It's self-paced and I read each description while we each took a sip tasting the chocolate. Even the ones that were too dark or bitter for the kids were fun to try! We spent almost 3 hours there. It was very enjoyable.Visited August 2024Traveled with familyWritten August 9, 2024
- Mike J55 contributionsMilton Hershey museumGreat muleseum that talks about the history of Milton Hershey. His fatjwrs failures as well as his own and the ability to keep trying. It is not just about his story, bur how he developed the town and encouraged home ownership. Then getting g a Med School built as well as his opening of the trade school in town that has evolved into an outstanding boarding school for under privileged kids.Visited August 2024Traveled as a coupleWritten August 26, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
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Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
4.5
1,847 reviews
Excellent
1,024
Very good
550
Average
213
Poor
39
Terrible
21
Marco S
Rineyville, KY144 contributions
Jul 2020 • Family
This place is a great place to learn about the history of Milton Hershey & the great legacy that he left behind. Be sure to stop and watch the two short (approx 5 minutes movies), they are very good and informative. They have multiple personal antiques of Mr. Hershey hanging on walls which was pretty cool to see. I would not recommend bringing small children & teenagers who are not interested in history and reading about history, they will get bored. Today’s world could use more men like Milton Hershey!
Written July 17, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
pcywca
Saint Joseph, MO78 contributions
Jun 2021
My adult niece and I visited Hershey, PA in June and we would recommend starting your time in Hershey with this museum. Nicely laid out and tells the story of Milton Hershey and his legacy. Make sure to pay the extra money to do the chocolate tasting! What fun that was (and delicious). We also took advantage of making our own chocolate bar. Well worth the price of the ticket!
Written July 7, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
miatagirl
Scarsdale, NY59 contributions
May 2021
Complimentary tickets to this attraction were included in the spa vacation package we'd booked at The Hotel Hershey, so we decided to check it out. The two exhibits (one devoted to the story of Milton Hershey and the growth of his company, the other devoted to the history of Hershey's former holdings in Cuba) were both interesting and interactive. I enjoyed looking at the old chocolate tins and chocolate bar wrappers, as well as some of Mr. Hershey's former possessions, including his passport and a somewhat gaudy and monstrous Baccarat torchiere he purchased for a whopping $5,000. There were videos, design-your-own chocolate wrapper stations, and what have you. We snickered just a little at the fact that only one tiny display, in a corner, discussed the fact that there were wrenching labor strikes at the Hershey factory and racial tensions among the workers. I guess that is no surprise! On the whole, it was a cute museum and worth the time we took to explore it.
Written May 29, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jade
Egg Harbor Township, NJ9 contributions
Jun 2021 • Couples
My husband and I went to Hershey Gardens and purchased the combo ticket for the garden and admission to The Hershey Story. We enjoyed the self-guided tour greatly! It was informative and interactive to learn about Mr. Hershey’s legacy in business and community. It was also a reprieve from a humid afternoon to spend time wandering around an air conditioned and comfortable exhibit. I could honestly go back again because there was so much to see and read, I feel like I probably missed a lot. Highly recommend for individuals who love museums.
Written June 3, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KKB6103
Long Island, NY21 contributions
Feb 2020 • Couples
Before our visit to The Hershey Story, we really didn’t know anything about Milton Hershey or the history of the town and park. We left with a new understanding and respect for the man behind the chocolate, his wonderful philosophy toward life, work, and the many ways he helped others throughout his life. We expected to be in and out in less than an hour but ended up spending at least an hour and a half. The staff was friendly and helpful, and the exhibits were interesting, interactive, and very well presented. Nice gift shop, too!
Written February 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David C
Wadsworth, OH4,165 contributions
Mar 2020 • Family
Once you know the story of Milton Hershey everything else will mean so much more. The museum takes you through every stage of his career, his failures and successes, his ventures in Cuba, his development of Hershey and Central Hershey, and his decision to leave his wealth to the school trust. Fascinating story of success and generosity will move you to do more for your community. Hard work, ingenuity, and generosity win the day. Make sure you try the liquid chocolates from around the world. It’s 10.00 for a flight of 6 but it’s like a wine tasting (sans alcohol of course) where you can taste the difference in terroir. Took us 2-3 hours to get through the interactive museum.
Written March 11, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ralphrg
North Royalton, OH205 contributions
Jul 2020
This is a museum dedicated to Milton Hershey his innovations and inventions. It's a great story about how he came up with the milk chocolate idea and how he built the town. As well as his wife and his dedication to making their workers and their children's lives better. A not so common notion for factory towns of the time. But it is just a museum, So it's exhibits behind glass with historical facts. Little ones could get bored very quickly.
Written July 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
newflyer
Bridgeport, CT1,220 contributions
Sep 2021
We have been to Hershey World a number of times and taken the tour there as well as the streetcar tour of the city. This museum gave us so much more in depth information about Hershey, his wife, etc. There was a special part about Hershey Cuba where he got most of his sugar, very interesting. Having the "coin" to put in front of various displays for more information was a great idea.
Written October 4, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AeRoman
Lyndhurst, NJ10 contributions
May 2022 • Family
Went to all the top Hershey Spots: World, Park, Garden and Story. For our group with young children this was definitely a stop we could have skipped. Most of the info they could retain was repeated within the chocolate world factory tour and or the Hershey park monorail ride. For adults interested in more in-depth story of Hershey then I would recommend. I personally learned a lot but hard to really enjoy with little ones restless. We did do one of the world of chocolate tasting downstairs for a nominal fee extra and my 4y who loves chocolate did enjoy that. But you can do that without entering the museum if you desire.
Written May 21, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
John K
Lebanon, PA374 contributions
Dec 2021
Listen, you might like Hershey Park with all its activities and the wonderful chocolates that accompany your time there, but it is really incredible to learn about Milton Hershey. His life story is quite interesting, and I never realized how much of a philanthropist he was till I visited the museum. You could easily spend two hours there. There's also a wonderful cafe attached to the museum. It was closed while we were visiting, possibly because of Covid issues, but if it's open when you go, be sure to enjoy some food there.
Written December 30, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Can you purchase one full flight but share? Is that allowed?
Written January 19, 2024
We want to visit Hershey, but we are limited in time. We want to devote an afternoon there. My must haves are the trolley tour, make my own chocolate bar, and Chocolate world. Is it doable in an afternoon? There will be three adults so I'm okay with skipping the 4D experience and tasting room. Thanks!
Written July 9, 2019
The Hershey Museum is a must for me. If I had limited time, I would skip Chocolate World. To me, it's more of a young kid thing.
Written July 10, 2019
There are no guided tours. You go at your own pace. We spent a little over two hours there. The only thing we missed out on was a tour of the Chocolate Lab. You’ll have to check the times on the website. Enjoy. We certainly did
Written June 10, 2019
I see on the website you can buy tickets combining the museum and lab. Is there a ticket that includes tasting, the gardens and story? Or is it $46 to do all five? And can it ALL be done in one day?
Written July 17, 2018
Right now you can purchase combo tickets for Hershey story Museum and the Hershey gardens. I think you have to buy the tickets to the Chocolate Lab on site I think the website is simply showing you the prices. If you click on purchase tickets the website tells you that the prices do not include the chocolate lab.
Written July 17, 2018
An hour or two should be sufficient to cover all of the exhibits
Written June 15, 2018
This is our second time to Hershey. We have done Hershey's Chocolate World, but not The Hershey Story. Is there much of a difference between the Chocolate Lab and the Create Your Own Chocolate Bar at Chocolate World?
Written July 17, 2017
Yes, there is a difference. The Create Your Own Chocolate Bar is hands on and you walk along watching an actual conveyor belt as the candy bar is being made. As part of the process, you also design your own wrapper and receive the large candy bar at the end in a very nice Hershey's tin. For the Chocolate Lab, you sit and listen to someone talk about the different kinds of chocolate, taste test several different kinds of chocolate, and watch a short film. Maybe a half hour at most. At the end of the lab, you receive a small candy bar on the way out. Very educational. Depending on how the crowds are, the Create Your Own Chocolate Bar takes longer and you are standing the whole time but it's neat to watch.
Written July 17, 2017
Is the Hershey Story good for adults?
Written September 11, 2016
Excellent for adults. As a history buff I found it very informative
Written September 23, 2016
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