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The Hershey Story

Certificate of Excellence
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Address: 63 W Chocolate Ave, Hershey, PA 17033-1502
Phone Number: +1 717-534-8939
Website
Today
9:00 am - 7:00 pm
Closed now
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Hours:
Sun - Sat 9:00 am - 7:00 pm
Description:

Hershey starts here! How did Milton Hershey go from bankruptcy to...

Hershey starts here! How did Milton Hershey go from bankruptcy to brilliance, transforming chocolate from a luxury to an everyday treat? How did he invent a community? Why did he give away his fortune? That's the Hershey story. Enjoy a 45-minute, hands on class in the Chocolate Lab and sample warm drinking chocolate from around the world at Tastings. Grab a delicious treat from the Pantry Café and find a unique assortment of keepsakes and chocolate at Museum Shop.

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TripAdvisor Reviewer Highlights

Read all 1,053 reviews
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  • 559
    Excellent
  • 322
    Very good
  • 121
    Average
  • 26
    Poor
  • 11
    Terrible
Great for adults, limited activity for going children

This museum is great for adults. Interesting history about Milton Hershey. Great exhibits, but lots of reading which younger children will get bored before you read everything... read more

5 of 5 starsReviewed yesterday
Debbie P
,
Monroeville, Pennsylvania
via mobile
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1,053 Reviews from our TripAdvisor Community

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Showing 1,039: English reviews
Monroeville, Pennsylvania
Level Contributor
7 reviews
5 attraction reviews
5 of 5 stars Reviewed yesterday NEW via mobile

This museum is great for adults. Interesting history about Milton Hershey. Great exhibits, but lots of reading which younger children will get bored before you read everything you want. Tastings, chocolate lab and special exhibit where you can train to be a chocolate worker are great for kids and all ages.

Helpful?
Thank Debbie P
dayton, oh
Level Contributor
139 reviews
73 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We had a few hours due to it being raining, so we decided to go through the museum. It's mostly about how the company got started and the history of the Hershey Co. Good of you are looking for something to do for 1-2 hrs.

Helpful?
Thank Mary O
Independence, Missouri
Level Contributor
44 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I was so excited to go here and the free ride to learn about Mr. Hershey and how he developed the formula to make chocolate bars and the timeline was very interesting. It was very crowded and the line to buy things was really long. The goodies to buy were so tempting and they made their money by selling all... More 

Helpful?
Thank DPenn_11
Cincinnati
Level Contributor
93 reviews
42 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

This is a great place to stop to learn more about the beginnings of Hershey. I found Mr. Hershey to be a truly inspirational leader. I could see how younger children might get bored here, despite the interactive displays. We did the chocolate tasting here and actually enjoyed it more than the one at the Chocolate World. Watch for a... More 

Helpful?
Thank Hturtle333
Level Contributor
11 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Really enjoyed learning the beginning of how hershey came to light. Fascinating story. Museum was nice size nice pace, interesting need about 2 hrs. Well worth the money to get in.

Helpful?
Thank Wendy B
Level Contributor
4 reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

Great place to visit. In my opinion this will be a much shorter stop than Chocolate World. If time and money permit I suggest going to both. Prices are a tad high but I believe it supports the foundation rather than the corporation. The history was great to know before we headed to chocolate world the more attraction type place.

Helpful?
Thank Mike S
Irvington, New York
Level Contributor
20 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This was our second visit to Hershey... and our last! Our children, ages 6, 8 and 10, spent over 2 hours on line to "make your own chocolate bar" -- something that should not take more than 45 minutes. "Something" broke down and no one bothered to inform us or anyone else up the chain of command! What was even... More 

Helpful?
Thank J T
Level Contributor
101 reviews
32 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

If you are in a hurry or have small children , rethink coming here! There is much to read and if people are in front of you it goes very slow! But the info is fantastic and tried to make it very user friendly! There are things the kids can do while you are touring the museum!

Helpful?
Thank Earl G
Virginia
Level Contributor
31 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I was lucky to get a groupon for entrance and the chocolate drink tasting for our family. The tasting was fun and done at a Starbucks-like counter in the lobby. Very easy to buy one or two, and share the tasting with a family. We did not do the Chocolate Lab, but it was very visisble through a glass wall... More 

Helpful?
Thank gotkidswilltravel
A TripAdvisor Member
2 of 5 stars Reviewed 6 days ago NEW via mobile

Unless you are traveling with children I recommend not stopping. The only redeeming value is the guest shop that had CHOCOLATE. To be honest, there were so many children running amuck, we could not enjoy the place and they don't offer tours of the working business.

Helpful?
Thank A TripAdvisor Member

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  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?