We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

The Hershey Story

Certificate of Excellence
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
Get directions
Address: 63 W Chocolate Ave, Hershey, PA 17033-1502
Phone Number: +1 717-534-8939
Website
Today
9:00 am - 5:00 pm
Closed now
See all hours
Hours:
Sun - Sat 9:00 am - 5:00 pm
Description:

Hershey starts here! How did Milton Hershey go from bankruptcy to...

Hershey starts here! How did Milton Hershey go from bankruptcy to brilliance, transforming chocolate from a luxury to an everyday treat? How did he invent a community? Why did he give away his fortune? That's the Hershey story. Enjoy a 45-minute, hands on class in the Chocolate Lab and sample warm drinking chocolate from around the world at Tastings. Grab a delicious treat from the Pantry Café and find a unique assortment of keepsakes and chocolate at Museum Shop.

read more

TripAdvisor Reviewer Highlights

Read all 1,139 reviews
Visitor rating
  • 602
    Excellent
  • 351
    Very good
  • 130
    Average
  • 27
    Poor
  • 13
    Terrible
Chocolate lab was fun!

Best part of this was the chocolate lab! We also enjoyed the tasting and the exhibits. Nice that it has free parking.

4 of 5 starsReviewed 4 days ago
Katie H
,
Ramsey, New Jersey
via mobile
Add Photo Write a Review

1,139 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 1,123: English reviews
Ramsey, New Jersey
Level Contributor
18 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Best part of this was the chocolate lab! We also enjoyed the tasting and the exhibits. Nice that it has free parking.

Helpful?
Thank Katie H
Eldersburg, Maryland
Level Contributor
131 reviews
27 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The entire Day was fun and very informative. The Hershey Story was very good and the Park lots of fun.

Helpful?
Thank Maggie1875
Naples, Florida, United States
Level Contributor
93 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

This was such an interesting museum. It was very educational and a wonderful story. I had no idea what a visionary Milton Hershey was.

Helpful?
Thank Cynthia G
Durham, North Carolina
Level Contributor
25 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

This is a lot of fun even for an adult but great for kids. It takes you through the history of Hershey, the transformation of the town and the chocolate production throughout the years. It is well laid out, interactive , knowledgeable staff ( that may be different in season because they probably hire students). But an hour or so... More 

Helpful?
Thank fiona f
germany
Level Contributor
86 reviews
37 attraction reviews
common_n_attraction_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

They have an ispy activity for young ones. It's a pretty thorough history of Hershey. We liked the new special exhibit about being a worker at the Hersey plant.

Helpful?
Thank ctcv
florida
Level Contributor
50 reviews
31 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Very interesting history. A must do was the chocolate tastings don't confuse with the Hershey world as I did. Both are fun and offer unique experiences. Different from each other and both worth the trip

Helpful?
Thank flnavigator
Huntsville, Texas
Level Contributor
11 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I both enjoyed the museum and the chocolate lab. It was a fun day with all things chocolate. What's there to complain about.

Helpful?
Thank flower0816
Raleigh, NC
Level Contributor
58 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago

Interesting to see the Hershey story, and the innovation it took to build the business. The tasting of chocolates from around the world was most excellent. TIP: Check for a Groupon!

Helpful?
1 Thank Pippi_two
Mississauga, Canada
Level Contributor
7 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Was not worth the $ to walk through and have to read the story Very little interactive exhibits Was much too much like an advertisement for Hershey products Go to Chocolate world instead

Helpful?
Thank lhenrix63
Hershey, PA
Level Contributor
137 reviews
32 attraction reviews
common_n_attraction_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed 1 week ago

Museum is okay but I expected more. It probably has the worse handicap parking set up...it is a long walk to parking garage as there are no handicap slots next to building.

Helpful?
Thank SeniorTraveller68

Travelers who viewed The Hershey Story also viewed

 

Been to The Hershey Story? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Hershey Story and other visitors
5 questions
Ask a question

See all questions (5)

Questions? Get answers from The Hershey Story staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?