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Anderson Coach & Travel Tours

1 Anderson Plz, Greenville, PA 16125-9443
+1 724-588-8310
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Review Highlights
Unaccepttable

Passenger pick-up and drop off for tours is unacceptable to absurd. Trip to Pittsburgh zoo , 9... read more

Reviewed 3 weeks ago
_larrietg
,
Mercer, Pennsylvania
Great trip to NYC

We went to NYC with Anderson and had a very nice ride. This was a private charter traveling with a... read more

Reviewed May 12, 2017
Judy P
,
Massillon, Ohio, United States
via mobile
Read all 25 reviews
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Anderson Coach & Travel is committed to providing uncompromising personal attention, friendliness and quality service that will result in superior travel experiences. We offer: individual sightseeing tours to a variety of destinations throughout the US and Canada; group sightseeing tours; charter services for a wide variety of events; convention shuttle services; and school bus contracting services. Anderson has a variety of vehicle sizes, including full-size deluxe motorcoaches that hold 56 passengers as well as 40-seat coaches, a 29-passenger mini-coach, vans, wheelchair accessible vehicles and school buses. Anderson Coach & Travel holds the highest possible safety rating from the U.S. Department of Transportation, the U.S. Military and the Transportation Safety Exchange.
  • Excellent68%
  • Very good0%
  • Average8%
  • Poor4%
  • Terrible20%
Travelers talk about
“day trip” (4 reviews)
“driver” (16 reviews)
LOCATION
1 Anderson Plz, Greenville, PA 16125-9443
CONTACT
Website
+1 724-588-8310
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Reviews (25)
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1 - 10 of 25 reviews

Reviewed 3 weeks ago

Passenger pick-up and drop off for tours is unacceptable to absurd. Trip to Pittsburgh zoo , 9 hrs. in transit , 5 hrs at zoo ,a 14 hour trip , the zoo is 2 hrs. from Grenville Pa. ! Taken many trips from then and...More

Thank _larrietg
AndersonCoachTravel, Public Relations Manager at Anderson Coach & Travel Tours, responded to this reviewResponded 3 weeks ago

Thank you for your review. We appreciate your comments and will look into adjusting the schedules. Our tour manager and dispatcher are looking at the routing to see if the timing can be shortened somehow for this and other trips. We hope you'll give us...More

Reviewed May 12, 2017 via mobile

We went to NYC with Anderson and had a very nice ride. This was a private charter traveling with a local dance studio so the students could take classes in NYC. Left around 10pm to arrive NYC early am. Our driver David Winters was superb...More

Thank Judy P
AndersonCoachTravel, Public Relations Manager at Anderson Coach & Travel Tours, responded to this reviewResponded May 15, 2017

We are so glad you had a great time! Thank you for traveling with us and we hope to be of service in the future.

Reviewed April 27, 2017 via mobile

Took Anderson to NYC for the weekend (springtime in NYC trip) and it was great! The bus is comfortable and they added some nice amenities since I was last on (wi-fi, charging abilities for all your devices, tv's throughout bus) and we did a fun...More

Thank rosa78
AndersonCoachTravel, Public Relations Manager at Anderson Coach & Travel Tours, responded to this reviewResponded April 28, 2017

Hi! Thank you for your great review! Glad to hear you had a good time and we'll pass along your comment about the timing at the Statue of Liberty to the team that plans our tours. Hope to see you on board again soon!

Reviewed February 20, 2017 via mobile

My wife and I have traveled with this company 3 times and are planning more trips,we just got back from Virginia Beach we had a great time, Just like Joe our driver and Margie our tour director for a great time

Thank Paul O
Reviewed February 15, 2017

My wife and I have traveled with Anderson to many destinations. From the comfortable ride to the many outstanding attractions, from delicious meals to great accommodations, Anderson Coach and Travel provide a great experience. From Toronto to New York City, they know the best places...More

Thank wkirker
Reviewed February 1, 2017

we have traveled many many times with Anderson and have enjoyed every trip and seen awesome parts of the country, the hosts, hostesses, and drivers always terrific... my husband and I recently had to cancel 2 trips...one in January 2016 a cruise to the Caribbean...More

Thank Fred H
AndersonCoachTravel, Public Relations Manager at Anderson Coach & Travel Tours, responded to this reviewResponded February 2, 2017

Thanks Barb, for such kind words. We are always happy to help and have loved having you on the road with us. Nancy says 'Hi' and that you were a pleasure to work with. We always do our best to accommodate our customers' needs. We...More

Reviewed November 8, 2016

had trip booked for thanksgiving 3 day trip. tour person called on Oct 23rd to cancel not enough people for trip. and we had paid in full and it is now nov. 8th and still no refund. I called 4 times and was told checks...More

2  Thank linda r
AndersonCoachTravel, Owner at Anderson Coach & Travel Tours, responded to this reviewResponded November 18, 2016

The Anderson organization sincerely apologizes for this lack of professionalism. As an owner, I will honestly tell you that my company and my associates truly do work with customers. Our accounting department is set up for certain days for refunds, traditionally however, upon request we...More

Reviewed August 19, 2016

I returned from New York with Anderson Coach and travel on 7/13/16. Before my vacation I advised Nancy, who booked my trip about a potential problem, she said that she would add it to my file; and it would not be a problem. I told...More

1  Thank tsmooth1
AndersonCoachTravel, Owner at Anderson Coach & Travel Tours, responded to this reviewResponded August 31, 2016

Dear Anderson Client, We appreciate your business. Your letter arrived in our office on August 8. This was the first management was aware of any unhappiness from any guest on this tour. Your home was called on 8/8 and a message left for you to...More

Reviewed July 9, 2016 via mobile

Had a great time on our bus trip today!! My mother and I took the Amish Brown Bag trip and couldn't he happier! The trip took us to Berlin, Ohio and the surrounding areas. Stopping at two cheese stores (Heinis and Walnut Creek), a bulk...More

Thank Tamara D
Reviewed May 18, 2016

I have rode on Anderson to local casinos and small trips. A comfortable ride and reasonably priced. The bus drivers are friendly and helpful. Some buses show movies depending on where and how long you will be travelling. Bus is clean and super comfortable. I...More

Thank Tslippers44
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Questions & Answers
Ratzykat
May 18, 2017|
Answer
Response from Paul O | Reviewed this property |
I would look into Greyhound Bus Service
0
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