Nice place! Stopped on our way through. Clean and kids had fun. Very reasonable pricing. Friendly staff, would stop again.

We booked A birthday party for our 7 year old daughter about 2 months before the day. I called twice to confirm. Both times they had my last name wrong. The day of the party we arrived 15 min early because we knew it would be busy and wanted to set up and great the kids. Name on wrist bands was wrong. Staff too busy to change, so I did. Went to put cake and gifts in the rooms we rented and there was another party in there with no intent on leaving anytime soon. So parents arrive with their kids, room is dirty and not set up. Pure chaos. No one there knew what was going on or what they were doing. Our assigned hostess was trying to help us and was continually yelled at by a man, I’m assuming was the manager because he was in a black shirt. This man also argued with my husband that we were a walk- in party. We were not. Finally room is set up. I had to hunt someone down for drinks and to order the pizza etc. we ended up getting our drinks ourselves. The host assigned to us started crying in our room because she was being yelled at. No one gave us any direction on what to do with laser tag etc. When it was time to give out the token cards for the arcade we were only given 7 for a party of 16. So I had to argue to get the additional cards. I could go on more, but the gist was that they should not book parties back to back. They should not argue with the parents who are spending a lot of money for this place (and end up having to do it all themselves anyways) and they certainly should not yell at staff who are clearly overwhelmed and trying to help. I gave it two stars because it looks a lot better with the new updates, but we won’t be back for a party ever and not for a very long time to hang out. Truly disappointed that we spent so much money and it was a disaster.