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Rialto Poolroom Bar & Cafe

27 Reviews
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Rialto Poolroom Bar & Cafe

27 Reviews
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529 SW 4th Ave, Portland, OR 97204-2101
Getting there
Union Station14 min
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Bike Around Portland: Bridges, Doughnuts, Poetry and Roses
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Bike Around Portland: Bridges, Doughnuts, Poetry and Roses

51 reviews
It's all about the bike ride! We like to spend more time riding in small groups, but always stopping to smell the roses. Start in the inner Eastside neighborhoods, where we will safely fit you for a bike and helmet, ready for a sweet 9-11 mile ride through a pretty residential neighborhood, to our favorite rose garden, into an art-heavy industrial district, across the sexy Tilikum Bridge, and onto&#xa0;Portland's waterfront. From there, it's a visit to Old Town, and tell the story of Voodoo, before we head back over another bridge back to our shop!<br><br>You'll visit a total of 5 of the city's quadrants, ride over two bridges, and along the Willamette River. We'll visit almost-secret beaches, read poetry written in sidewalks and rocks, see public art of every shape, color and texture. And have you tried some of the city's best doughnuts? Learn our favorites! All along the way, we'll tell the stories of the city we love.<br><br>Bikes, helmets and water provided. Please wear masks for bike sizing.
$49.00 per adult
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Mike McKenzie wrote a review Mar 2020
Portland, Oregon83 contributions6 helpful votes
Saw 2 great shows at the Jack London Revue as part of the 2020 Portland Jazz Fest. The Jack London is a jazz club in the basement of the Rialto. The Jack London is a smaller club, offering an intimate live music experience. Last year I saw the house band here and it was okay, but the quality of the Jazz Fest performers was too-notch. Awesome jazz-oriented venue.
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Date of experience: February 2020
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Joe wrote a review Dec 2019
1 contribution
I work with a local advertising agency and today I met up with the owner, in between meetings, for a quick lunch and drink. He ordered the Buffalo Chicken Wrap and I ordered the Rialto burger. When the food arrived, I had my burger but his chicken wrap was clearly not a "Buffalo Chicken Wrap". The menu says that the "Buffalo Chicken Wrap" is crispy chicken tossed in buffalo sauce. First of all the chicken appeared to be grilled chicken and there was zero evidence of any buffalo sauce on said chicken. When we brought this to the attention of the server, Athena, she double checked that she had placed the order correctly. She had. So she checked with the kitchen staff who assured her it was "Buffalo Chicken". Again... this chicken was not as described... there was no buffalo sauce on the chicken. Athena apologized and spoke to the manager. The manager told her she could have the wrap remade, but as I mentioned earlier we were in for a quick lunch on a business day. There was maybe 3 bites taken out of the chicken wrap, it wasn't what was ordered, and we declined to have it wrapped up and taken with us so we asked to have it removed from the bill. When Athena told us her hands were tied, we asked to speak to the manager. The manager on duty was Rachel. Rachel told us that she wasn't allowed to comp a meal that the only recourse was a discount or to have it remade. AGAIN... this meal was not ordered or eaten, and we were bound by time. Rachel insisted that the meal be paid for. When we refused to pay for a meal that wasn't ordered, or eaten, Rachel became very upset and claimed that my boss was being very rude and told us to leave. I've personally been in to the Rialto only a handful of times. Every single time I've been in there is with the owner of the ad agency. He visits there often, he brings clients in there, and when he treats his staff to a meal that's where they go. I'm sure my $27 tab today won't make or break this business, but it's the last dollar I'll ever spend in this establishment. On top of that they've lost a long time, loyal customer, who spends several hundred dollars a month (month after month) over poor customer service and the price of a chicken sandwich. Athena did a great job, but it was clear her hands were tied. Rachel doesn't have the ability to manage, nor does she have the authority to manage. If their MANAGER doesn't have the authority to clear the charge of a mistake without turning it into a scene then their should ALWAYS be someone on duty who does. This place is a joke.
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Date of experience: December 2019
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Geff Z wrote a review Dec 2019
Portland, Oregon1 contribution
This is going to be a weird one, Friends. My company spends a lot of money at Rialto Poolroom and today I ordered a buffalo chicken wrap but received a regular chicken wrap. There wasn't time for me to order a new wrap so I asked for a refund or a credit. I was told by the bartender that I could ONLY have another sandwich made and that I couldn't get a refund for the sandwich. I even asked for a gift certificate and she said no. She said the policy was to only remake the meal. I said there wasn't time for me to eat a remade meal. Eventually, I quietly and peacefully told her that I could not pay for a meal that I did not order. She told me to get out of the bar. I was shocked. I have given the Rialto two years of business. Just last night, I handed the company card to all the employees and told them to go have drinks at the Rialto Poolroom. Not 24 hours later, I'm being treated like a criminal and a thief because I wouldn't eat the food I did not order. I'm being asked to leave the bar because I'm being disrespectful for quietly asking for store credit because the meal I ordered didn't come. I'm shocked. I asked for a crispy buffalo wrap and I received a regular chicken wrap. And the bartender exercised her power to ask a loyal/regular customer who had not raised his voice above a whisper to leave the bar. I have to talk to the management about this and I'll be bringing my company bank statement that shows how much money my advertising agency spent this year at their establishment. Remember friends... I asked for a comp or gift certificate for a meal... because I did not receive the right meal. This is not good business and is very troubling. Business cannot be conducted this way.
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Date of experience: December 2019
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Mike McKenzie wrote a review Jul 2019
Portland, Oregon83 contributions6 helpful votes
I like the Rialto. I hit it late on a week night, ordered fries and a kale salad at Archie’s Diner from the happy hour menu. It was really good. The people who work here are nice. The Rialto has four components - Jack London Review jazz club, the Jockey Club an OTB joint, the diner and a pool hall. On the weekends this place is probably hopping in an inimitable Portland way.
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Date of experience: July 2019
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timiniowa wrote a review May 2019
Vancouver, Washington212 contributions50 helpful votes
Stopped in on Kentucky Derby day for a pimento burger and a beer. when I checked in on FaceBook it posted as "Arthur's Diner". The Rialto is the pool room in the back. In the lower level is the "Jack London Review" - an apparently vibrant jazz club as determined by me as I viewed a schedule of the upcoming music. Step out through the side door and you find yourself in some sort of betting parlor which was overflowing this being Derby day. A very interesting place in my book and I must go back again for some jazz or to place a couple bets. At the risk of being called a creeper I will mention that the scantily clad servers were a real treat. Sweet girls.
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Date of experience: May 2019
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