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Alpacas at Marquam Hill Ranch

86 Reviews
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Alpacas at Marquam Hill Ranch

86 Reviews
Sorry, there are no tours or activities available to book online for the date(s) you selected. Please choose a different date.
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GoodFood wrote a review Nov 17
5 contributions
Gift shop has lots of alpaca fibers in yarn form, apparel and gift giving teddy bears, sock, shawls, jackets and blankets too. Something about the Alpacas fiber that it much better than wool- just ask. I took a couple of Yoga classes on grounds - got to feed the Alpacas. : ) I have been there when they were shearing with a 4H group and, I almost went to a once a year wine/food dinner on grounds, of course with the Alpacas.
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Date of experience: December 2019
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Response from billcmhr, Owner at Alpacas at Marquam Hill Ranch
Responded 1 week ago
We just scheduled the Dinner in the field for 2021. Its alot of fun. Yoga will start in June as well. If you are not on our newsletter we can add you. Thats the best way to know whats going on out here.
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Sheila E wrote a review Nov 15
3 contributions
Our family did a tour today and had a great time. The owner and her team made the experience so educational, engaging, interactive and fun. This should definitely be on your list of to do’s, we highly recommend.
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Date of experience: November 2020
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Response from billcmhr, Owner at Alpacas at Marquam Hill Ranch
Responded 1 week ago
Thank you for taking time out of your day to visit us. We look forward to talking with you again!
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Pamela wrote a review Nov 15
3 contributions
Wow! What an immersive experience! Alpacas ate out of our laps and we got to walk them on a leash. The owner taught us so much about these adorable animals. The shop is full of gorgeous apparel, rugs and even alpaca dryer balls! We took a picnic and spent some extra time strolling up the lane to see their pigs. We will definitely be back.
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Date of experience: November 2020
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Response from billcmhr, Owner at Alpacas at Marquam Hill Ranch
Responded 1 week ago
Thank you for visiting! We (and the alpacas) look forward to seeing you again soon!
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Stanley W wrote a review Oct 2020
8 contributions5 helpful votes
My husband and I took our 3 grandchildren here for the first time today. They are ages 12, 9 and 5. They were very excited to see alpacas for the first time ever! Unfortunately, the people we dealt with, especially the older woman, whom I assume is the owner, were somewhat rude and unfriendly. We had heard such good things about this place and so many good reviews, that maybe our expectations were too high. But that still doesn’t excuse how we were treated. She didn’t really volunteer any information and seemed as if we were in the way of her chores. I was desperately trying to make it more fun for them and found 3 bags of feed for sale to give to the alpacas. As my 9 year old granddaughter was feeding them, one of them spit on her and she was very upset. The owners response was this “if she had been wearing a mask, it wouldn’t have happened “. Now, we were all outside and we all had masks, but she had took hers off while feeding them. Nobody else was near her at the time. I noticed afterward that there were a few others without masks on at all. We will not go back. What a disappointment for all of us.
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Date of experience: October 2020
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Response from billcmhr, Owner at Alpacas at Marquam Hill Ranch
Responded 1 week ago
Thank you for taking time out of your day to visit us and our alpacas. We are sorry to hear you had a poor experience. After reading your review, talking with both the employees on duty and giving it alot of thought, I have a few thoughts that I will share but please call me, Bill Cameron at 971.212.2210 to discuss this further and figure out a way to get you the experience your were hoping for. When I read through some of our more recent reviews, I noticed they were sharing their experiences on two different options we provide. The intensive tour is about 75 minutes and spends about 45 minutes explaining how we care for the alpacas and traits that make them special. Then we spend about 30 minutes with the guests watching the moms eat, having the yearlings eat at out of your lap and then walking with them on lead. The tour ends up in the store where we will show you how the qualities of their fiber produce such amazing products. This tour is 19 dollars, requires a reservation and we book out about 2 to 5 weeks. We also invite guests to stop by and meet the alpacas. This is a non scheduled opportunity to meet the alpacas. We will try and answer questions and give guests some history about our alpacas. As you mentioned, we do offer grain to feed the alpacas for 5 dollars. I am sorry that your granddaughter was spit on, Jennifer feels bad that you took her comment as rude. She was trying to make your granddaughter feel better by injecting some humor. We are both sorry it was not taken that way. With this "meet the alpacas" option we cannot always spend the amount of time that we would like with guests since we have the store to oversee and cleaning to do. Speaking of cleaning, we try and clean where our guests can go as each set of guests leaves, due the Covid 19 We also follow Governor Brown's executive order that requires anyone inside the barn or store to wear a mask if the they are 5 or older. I have asked people to leave that do not follow that executive order. While this may seem tough, we can get fined and or shut down by OSHA for not following the order. It is also the best way to protect our guests and employees. In closing, I am very sorry that your visit here did not measure up to your expectations. Again, please call me at the above number so we can see how we can get the experience you were looking for.
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Carrie A wrote a review Oct 2020
9 contributions3 helpful votes
I didn't have a reservation for an alpaca encounter but we still received a very friendly welcome. I found several skeins of delicious yarn in the fiber shop and got to say hello (and thank you) to the alpaca that they came from. The barn is light and nice and clean. The animals were happy and very relaxed. I'm going to do the tour/encounter. Looks like so much love!
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Date of experience: August 2020
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Response from billcmhr, Owner at Alpacas at Marquam Hill Ranch
Responded Oct 9, 2020
Thank you for visiting. We look forward to seeing you again!
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