Anjou Spa

Anjou Spa, Bend: Hours, Address, Anjou Spa Reviews: 4/5

8:30 AM - 8:30 PM
Monday
8:30 AM - 8:30 PM
Tuesday
8:30 AM - 8:30 PM
Wednesday
8:30 AM - 8:30 PM
Thursday
12:30 PM - 8:30 PM
Friday
8:30 AM - 8:30 PM
Saturday
8:30 AM - 8:30 PM
Sunday
10:00 AM - 6:00 PM
About
Full-service eco-friendly day spa downtown Bend, Oregon, offering seasonal treatments, products, and packages – Anjou Spa, destination wellness.
Suggested duration
2-3 hours
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4.0
33 reviews
Excellent
25
Very good
1
Average
1
Poor
1
Terrible
5

Laverne J
1 contribution
Don't waste your money!
Jul 2021
Don't bother to leave a message, they will not return phone calls or emails. Mangers and front desk folks are rude. Do not waste your hard-earned money on this dump! This "spa" has the worst customer service ever!
Written July 28, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Jeff W
1 contribution
Therapeutic
Feb 2021 • Family
Came in with a tweaked back and left feeling much better. Was impressed with the precision and attention to my needs. Not a generic message.
Written February 24, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Emilia E
Pointe Noire, Republic of the Congo2 contributions
Love the facials. My skin feels great.
Jan 2021 • Solo
Great experience and great results. Get the add on. I always try one and am happily surprised each time.
Written January 30, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Dreamer202668
5 contributions
First visit
Dec 2020 • Solo
Great customer service and wonderful all around experience. This was my first visit and I will definitely be back.
Written December 20, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Renee F
San Francisco, CA27 contributions
Ask for Moon!
Jul 2020
Moon was an incredible masseuse! She followed my requests for deep tissue and focus areas to a tee. They took every precaution to protect and still make comfortable in a COVID-19 world. The front desk staff helped me find some nice products too. Highly recommend. Wish I had more time for a 90min!
Written July 23, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Kristine Ann Laughlin-Hall
Roseburg, OR1 contribution
Don’t waste your money on a massage there...
Jul 2020 • Solo
I booked a custom massage, and requested deep tissue. Repeatedly asked for deep tissue- I was petted for 90 minutes. Annoying. When booking I also requested to focus on glutes-- and NO kidding, she didn't even touch my glutes. She was sweet all day, but that was a 100% waste of time & money. I've had all positive experiences, until this. If it wouldn't have been rude, I would have asked to just leave... and to pay that to be petted, left me fuming!!!
Written July 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Kelly B
1 contribution
Amazing Spa Experience
Feb 2020 • Friends
My mom and I got the 90 minute Sticks and Stones massages. We both had amazing massages, the ambience and comfort of the spa is also fantastic.
Written February 26, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

aktaydogg
Bend, OR45 contributions
One of the Best Spas, Period
Feb 2020 • Solo
My wife and I have been members here for about a year. We have been fortunate enough to have a fair amount of massages and both of us agree that Anjou Spa is one of the best, if not the best, spa experiences we have known.

My wife goes to Moon and I have massages with Natasha and both women are experts at knowing the body and what needs attention. We recently went to a hotel spa in the Bay Area and paid more than double for half the quality of massage we receive at Anjou.

We are very lucky to have Anjou right around the corner from where we live, they are the best!
Written February 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

CHBend
Bend, OR1 contribution
Don’t waste your money here!
Jan 2020 • Friends
Don't waste your time and money! Poorly managed spa. I had attempted twice to reach the manager about my concerns and was told I would receive a phone call back but never did.

I've been going to this spa for years and have seen a huge decline in how it's been managed as can be seen by turn over in staff and how services are provided. As mentioned by many others, receptionists are less than helpful and need lots of training. Two recent examples of this poorly managed spa:
1) They somehow have managed to drive away their experienced nail technicians and only have one left. My one experience with her left me less than satisfied (summer 2019). I had asked for one of my nails to be trimmed down and she refused. When I asked to use her nail trimmer she refused. If I would have known that, I would have trimmed them before coming in, but that is the point of paying someone to do your pedicure. After my pedicure was done it looked as though it had been a week since they were painted because she left a border as to not touch my skin. I have refused to go back there and have asked multiple times if there was a new technician hired but nope.
2) January 2020, I set up a surprise for my mom and sister to be treated to a massage. When scheduling the massage, I made it clear that I wanted my card on file to be charged for the massages along with a prepaid tip. When they were done with their massage, they were asked for payment. My mom then had to inform them that I was supposed to be paying for it while she took out her credit card. The receptionist then looked and said, "Oh yeah. It's right here in the notes." Well that took away the nice feeling of a gift. After they left my mom then was sent the receipt for both massages that were charged to my credit card. Again, nice way to show a gift! So frustrating!!

Also, the locker room is less than desirable. If there is one other person in there it is really uncomfortable as the space is very small. You would not be able to take a shirt off without touching the other person. It's as if they set it up to only have one person changing at a time. Somehow they didn't think through this when rebuilding the spa.

There are better spas in Bend, where you will be treated with more respect and have more comfortable experience.
Written February 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Sam
Bend, OR1 contribution
Fantastic!
Dec 2019 • Solo
The staff is accommodating, friendly, and fantastic! The environment you provide is heavenly and relaxing. Booking is easy and straightforward. Thank you Anjou! I’ll be returning soon!
Written December 13, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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