We truly regret that you didn't enjoy your last visit to Spa Lux. Our team works very hard to provide the best client experience even during these tempting times with so many new restrictions imposed on us. You did have two of very established and experienced therapists who had been in business for over a decade. Since all of the time is logged, unfortunately we can't agree that the massages were "only 25 minutes". However, we understand: all massages seems to go too quickly. Because, it seems like you didn't enjoy the complementary foot bath, we recommend just skipping it next time, as it is up to the client whether they want to have a foot bath or skip it in favor of extending their massage. It is stated on our web site that "PLEASE NOTE: The amount of time indicated on the menu for each service is inclusive of the optional foot bath. If you prefer not to have a foot bath before your first service, please, inform the front desk upon arrival." We also regret that there was some other areas of confusion for you, such as steam rooms that were open and available for your use, and the type of the massage that you chose. We also always offer a complimentary service (free of charge) should your service be performed not at a professional level. We regret you decided not to take that opportunity.

Thank you for your valuable feedback! We are very happy that you had a great massage and were taken care of by our staff. We are in the process of minor remodeling and will take your notes into account for sure.

We appreciate your feedback, as we strive to improve our service and customer experience on a daily basis, which shows in overwhelming positive feedback we receive. Our professional team has been consistently awarded "Best of the best", "Best of the World", "A-List Winner" by people voting in the most recognized Tulsa Magazines and Newspapers year after year. We have received professional awards for the top spa design from National publications and recognized by the Travel and Leisure Magazine as "one of the 25 reasons to visit America today". Many of our customers who traveled the world believe that SPA LUX is a much better facility than majority of day spas in the big cities. Thus, we only ask you to share any specific details of your unpleasant experience with us by contacting our front desk. It will help us to improve our service and make sure that every client leaves happy, satisfied, refreshed and relaxed.