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69Reviews2Q&A
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rogerythat wrote a review Dec 2019
Goodyear, Arizona165 contributions44 helpful votes
First off the restaurant took forever to get anything, and it was not busy. After waiting twenty minutes for a drink I finally just cancelled it. It was complete disorganization. We played mini golf, and it was pretty fun. The course is in good shape, and not terribly hard. The arcade was fairly small and each games costs a dollar, so it can add up. They need to figure out how to cool it down because it was super hot in the arcade.
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Date of experience: December 2019
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Pamela A wrote a review Dec 2019
1 contribution
My husband ate there Thursday afternoon and got sick and stomach hurting from ya food or someone being sick and he still hurting
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Date of experience: December 2019
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NomadingNick wrote a review Nov 2019
Oklahoma City, Oklahoma613 contributions27 helpful votes
Food: 5/5 Service: 4/5 Cleanliness: 5/5 Decor & Style: 5/5 Love the bowling and the amazing Pizza here (yes, great pizza!). The Laser tag room was fun as well. Service was slightly slow with the server but not bad. Prices are too high overall, but nice environment, food, and drinks! Great for adults and kids. I will be back here, but not too much because my pocket book won't let me.
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Date of experience: March 2019
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Aimee H wrote a review Oct 2019
Norman, Oklahoma191 contributions7 helpful votes
We go to HeyDay often. Always fun! We like to go for the half price late night laser tag on Fridays and Saturdays. When going with just the husband, we love having the option to upstairs to the 21 and up area and have some quiet time.
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Date of experience: September 2019
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Response from Russell B, Director of Sales at HeyDay Entertainment
Responded Oct 21, 2019
Weekend Madness is a great time to visit us! Thanks for your review.
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P Miller wrote a review Oct 2019
1 contribution
Tonight, we went to Heyday for a date night. When we asked for two hours of bowling and paid $108, we did not realize that for $30 each we could have wristbands that allowed unlimited bowling, putt-putt, and laser tag, nor were we told about it. After realizing, from speaking from the people bowling next to us, we brought it to the attention of a manager named Pearla. Her attitude was immediately "put out" that she had to come upstairs to assist us. After a long discussion, she determined that they had posted plenty of signs, and without out copy of the receipt (which we left at the desk after signing), there was little that they could do. It was claimed that the receipt could not be searched by the name, card number, or any other way. Pearla's solution was to provide us wristbands without any compensation for the difference in price because we did not keep our copy of the receipt. Our service was otherwise amazing, but this interaction led us to leave instead of spending our evening there. As I have worked in the service industry for years, I feel like there were other solutions available. The perception is that Hayday is more interested in making the most money at the moment, VS ensuring customers return to the business.
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Date of experience: October 2019
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Response from Russell B, Director of Sales at HeyDay Entertainment
Responded Oct 8, 2019
Hi Presley, I am sorry that you were not made aware of our All Access Wristband. This is a great offer but it is not necessarily what everyone is looking for when visiting HeyDay. The wristband does give access to all of the activities described but it has different restrictions. For instance, if you did want to bowl for two hours this is not necessarily the best choice for you since it allows a game at a time to be played before the lane must be vacated for another all access guest, if there are any guests waiting. At that time you can sign up again for the next available lane or rotate to another activity. I hope that information helps you make the best decision for your needs at your next visit to HeyDay! I have passed along your comments to use for training.
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