Butterfly House
Butterfly House
4.5
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions
4.5
254 reviews
Excellent
133
Very good
73
Average
34
Poor
12
Terrible
2
travelgirl179
Pennsylvania323 contributions
Sep 2021 • Friends
We did this as part of the combo ticket at Perry’s Family Fun center (I think that’s what it’s called), where you could choose three out of four activities to do for $24. This was our last activity and it was super calming and cool to watch all of the butterflies in the arboretum fly around! There were so many different types and they gave us a guide to help identify the different ones, which was fun to do. It’s not a super big place, so I was thankful that there weren’t a huge amount of people in there with us, but we had plenty of space to walk around and still be social distancing from people. It is pretty humid, so if you need to, I recommend taking water or only spending a short amount of time in there. The ladies in the gift shop were super friendly and enthusiastic to answer any questions guests had.
Written September 26, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SCT0808
Youngstown, OH39 contributions
Jul 2020 • Couples
Fairly big butterfly house with a place to view many cocoons. This is part of Perry’s and was worth the money to walk in a greenhouse with so many butterflies. There is also a shop with all kinds of decor.
Written July 31, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Arthur G
Endicott, NY748 contributions
Sep 2021
There were plenty of butterflies and a great deal of variety. The atmosphere is tropical in the house so be ready to sweat. Good photo opportunities. You get a card to help identify the butterflies and a staff member is available. The butterflies may land on you or try to escape.
Written October 30, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tiggo
West Virginia136 contributions
Jun 2022 • Family
Store of overpriced trinkets. Bought a Monarch kite ($36!!!) and package says Monarch. Guess the folks in Cambodia don’t know and owners pretending to know about these butterflies don’t know their species or just don’t care? Very sad to get home to give this as gift and kite is a Viceroy Butterfly, not Monarch. If you try to act like experts you should educate yourselves. I’d call this just a tourist trap. Overpriced trinket souvenirs and over priced admission.
Written June 3, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chris M
Port Clinton, Ohio, United States423 contributions
Aug 2020 • Couples
As advertised, there are butterflies everywhere! The location is essentially a greenhouse where the temperature is hot and humid, the flora are abundant and butterflies rule the world. There is a rock fountain in the rear which can be a staging area for family photos assuming your kids are well behaved and everyone has the heat tolerance to avoid the temptation to jump in the water.
Butterflies can and will land on you, but you are asked not to touch them. Most of them are from Costa Rica and are fun to watch flitting about. They are fortunately not militant enough to organize, which could result in a Hitchcockian scene, but there is noting wrong with strolling amongst the fiercely individualistic butterflies.
The gift ahop is air conditioned and one of the most unique and better shops on the island.
Butterflies can and will land on you, but you are asked not to touch them. Most of them are from Costa Rica and are fun to watch flitting about. They are fortunately not militant enough to organize, which could result in a Hitchcockian scene, but there is noting wrong with strolling amongst the fiercely individualistic butterflies.
The gift ahop is air conditioned and one of the most unique and better shops on the island.
Written August 18, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
terrdeter
Oakton, VA144 contributions
Jul 2020 • Family
From young to old, everyone loves beautiful butterflies. Small-ish area for the beauties, but still neat and unique. It is hot in the green house, just remember, no re-entry with tickets.
Afterwards, we played the mini golf next door. 18 holes that went by quickly having fun!
Afterwards, we played the mini golf next door. 18 holes that went by quickly having fun!
Written July 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jwairborne
Cleveland, OH79 contributions
Jul 2020 • Couples
My wife wanted to go here and I’m glad we did. It was amazing relaxing to sit and watch them all fly around. Very nice gardens and a fountain. The gift shop was very nice and we left with a few new trinkets.
Written July 17, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tiffany H
Lansing, MI106 contributions
Aug 2013 • Friends
When you walk in, you're over whelmed by the wonderful smell of the flowers and plants. It's incredibly bright and really beautiful to look at. Then you start to notice all of the butterflies. Everywhere!! Some were enormous! It's a fun place to walk around and I don't think anyone would be disappointed after visiting.
It was $8 a person for adults, a little much in my opinion, but still glad we went!
It was $8 a person for adults, a little much in my opinion, but still glad we went!
Written February 12, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mws813
West Chester, OH769 contributions
Jun 2013
Customer service can make or break a business and too many owners have forgotten this. This holds especially true when you own a tourist attraction.
My 2 year old son was excited to see the butterflies and frankly we were too. The outside of this attraction is beautiful and it was very promising. As we entered the building it took a second to find where to buy tickets as its not properly marked and is the same cash register you buy gift shop purchases at. Two elderly women were working the register and neither had a real or fake smile showing. I waited my turn and the short haired woman just looked at me. I said Hello I would like three adults and one infant ticket and handed her a coupon for $1 off each adult. The second woman said how many and the first woman said three adults and laid my coupon on the counter. The second woman rang up three full price admission tickets and then looked down saw the coupon and proceeded to chastise me for not giving her the coupon first. I tried to explain that I did give the coupon to the lady waiting on me and she proceeded to make a huff sound and roll her eyes. I asked if there was a problem and she said yea I should have been told about the coupon. I then asked for a manager and they pointed me to a lady standing in the background. I asked and motioned for her to speak to me in private and she just looked at me. I then asked again and she finally complied. I did not want to talk around the employee or the other customers. I told the lady the story and she said shes just mad at herself as she now has a void she has to fix. That was her excuse and nothing more was given..I started to walk away and the original lady said I am sorry if I made you mad? Then I look back and the short hair lady is looking at the owner and rolling her eyes now..had my son not been so excited to see the butterflies I would have asked for a refund and left.
We went into the attraction and it was beautiful inside with a lot of butterflies but there was a lot of dead ones just laying around and some stuck in spiderwebs. It was worth the $7 a person though.
I just cannot give a place a good review with such poor customer service and even poorer management. I tried to alert the owner to this fact to help her business and she just wanted to make excuses. Imagine all the customers that dont say anything to you and just walk out and tell their experience to friend s and family that you are losing. Next time someone tries to help your business at least pretend to listen and pretend to care. A simple I am sorry and will address this with the employee would have sufficed.
My 2 year old son was excited to see the butterflies and frankly we were too. The outside of this attraction is beautiful and it was very promising. As we entered the building it took a second to find where to buy tickets as its not properly marked and is the same cash register you buy gift shop purchases at. Two elderly women were working the register and neither had a real or fake smile showing. I waited my turn and the short haired woman just looked at me. I said Hello I would like three adults and one infant ticket and handed her a coupon for $1 off each adult. The second woman said how many and the first woman said three adults and laid my coupon on the counter. The second woman rang up three full price admission tickets and then looked down saw the coupon and proceeded to chastise me for not giving her the coupon first. I tried to explain that I did give the coupon to the lady waiting on me and she proceeded to make a huff sound and roll her eyes. I asked if there was a problem and she said yea I should have been told about the coupon. I then asked for a manager and they pointed me to a lady standing in the background. I asked and motioned for her to speak to me in private and she just looked at me. I then asked again and she finally complied. I did not want to talk around the employee or the other customers. I told the lady the story and she said shes just mad at herself as she now has a void she has to fix. That was her excuse and nothing more was given..I started to walk away and the original lady said I am sorry if I made you mad? Then I look back and the short hair lady is looking at the owner and rolling her eyes now..had my son not been so excited to see the butterflies I would have asked for a refund and left.
We went into the attraction and it was beautiful inside with a lot of butterflies but there was a lot of dead ones just laying around and some stuck in spiderwebs. It was worth the $7 a person though.
I just cannot give a place a good review with such poor customer service and even poorer management. I tried to alert the owner to this fact to help her business and she just wanted to make excuses. Imagine all the customers that dont say anything to you and just walk out and tell their experience to friend s and family that you are losing. Next time someone tries to help your business at least pretend to listen and pretend to care. A simple I am sorry and will address this with the employee would have sufficed.
Written June 7, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
tomandlea
Uniontown, PA260 contributions
Aug 2020 • Family
Huge gift shop. Well maintained. Nice experience. Places to sit for handicapped, which I am. Loved it.
Written August 21, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
bjplant11759
Youngstown, OH18 contributions
Are you open this coming weekend August 8 and 9, 2020?
Do we need reservations?
How much is entry fee per adult, no children?
Please call 330-301-9010
We are a NABA certified butterfly garden, and a nationally certified Monarch Way Station and would LOVE to visit !
Thank you,
Bj Plant
How far walking distance from the ferry
Christine B
Volant, PA70 contributions
Would definitely recommend a golf cart, it would be quite a walk.
Butterfly House (Put in Bay) - All You Need to Know BEFORE You Go
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