Snow Trails

Snow Trails, Mansfield: Tickets, Tours, Hours, Address, Snow Trails Reviews: 4.5/5

Snow Trails
4.5
10:00 AM - 9:30 PM
Monday
10:00 AM - 9:30 PM
Tuesday
10:00 AM - 9:30 PM
Wednesday
10:00 AM - 9:30 PM
Thursday
10:00 AM - 9:30 PM
Friday
10:00 AM - 9:30 PM
Saturday
9:00 AM - 9:30 PM
Sunday
9:00 AM - 9:30 PM
Popular mentions

4.5
82 reviews
Excellent
55
Very good
17
Average
4
Poor
2
Terrible
4

amandca
1 contribution
terrible customer service
Feb 2021
My son received a gift card to snow trails for his birthday. The online reservations were difficult to navigate. I waited over 20 minutes "in line" just to get onto the purchase website. I was unable to use the gift card online and had to call in order to use it. I called and left a message, and my call was returned same day. The lady was rude, short, and actually sighed when speaking to me. I was so frustrated that I told her nevermind the purchase, I was no longer interested. My gift card was for $25. So I could only buy one ticket over the phone and was advised to go back online and purchase my other ticket there. I told her I was sorry for my confusion, I just thought you'd be able to purchase tickets together and apply the gift card balance to the total. She seemed upset that I didn't already know that. Keep your gift card--it's not worth the hassle!
Written February 22, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

kkbk0823ohio
Ohio53 contributions
Website sucks!
Feb 2021
I tried making reservations online like they requested. I went online the very minute they became available for my desired date. The website was soooo slow but I was patient and waited for each page to load. I had everything in my shopping cart and go to checkout online for the site to indicate my choices were no longer available. I went back and reselected different dates and times for this to happen probably over 20 times. Why are others getting the tickets that are reserved in my shopping cart?!?! Very frustrated and super dissatisfied. After 90 minutes of trying all the tickets were sold out for the whole wknd. My kids are super bummed! Would recommend to go elsewhere. A huge waste of time!
Written February 8, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Patrilla H
45 contributions
Snow tubing fun
Jan 2021 • Family
First time going snow tubing and too Snow tails. It was great fun. The staff overall and everywhere was very polite and helpful at all times. They had pleasant conversations and continually asked how we enjoyed it no matter how many times we came down the hills. Can't wait to go back and try the ski hills.
Written January 31, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

mwfriederichs
North Webster, IN238 contributions
Perfect day on slopes
Jan 2021 • Couples
A well maintained and groomed ski area. Even by late afternoon their weren't any bare icy spots. A large variety of slopes at different ability levels, and some runs through some trees that give the ambiance of a much larger resort. None of the lift lines were horribly long, though the west lifts did seem a bit more crowded. Most of the time (on a sold out Saturday) there were only 3 or 4 groups ahead of us in any line, and had no wait in many cases. Even with limited seating, we had no wait to sit in the bar, and service was quick and the food was excellent. The best skiing in the Michigan/Ohio/Indiana region.
Written January 24, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Ronald Bartley
1 contribution
Beware of online orders.
Dec 2020
Problem online. You need to purchase your lift tickets online in advance of your day. I assume that to make sure they do not oversell they give you 10 minutes to complete your order including adding names, dates of birth, shoe sizes, etc. With my group that consisted of 7 people, (our circle that we have been with throughout the pandemic). The website is not very user friendly. Probably through my error i purchased 2 extra lift tickets for two of the kids. for a mess up of $168. The companies policy is to not give refunds so the best I can do is get gift cards back. I am not happy with this result. I know that it is hard for the companies, but it is hard for all of us also. I will help out when I can, but I expected to be treated fairly. I am hoping that they will treat us well to make up for this, but as of now I am very unhappy with this resort.
Written December 27, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

JBH
259 contributions
So much fun,but it is definitely possible to sustain an injury
Feb 2020
We went tubing down the slopes with a large group. It was a blast. We tested out the different lanes to find the one that we liked the best. I'd recommended laying in your tube so that your rear is lifted a bit. Otherwise you'll be in for some bumps. Lots of fun for all ages. Although no one in our party was injured, we did see several injuries (both on the tubing slope and on the skiing slopes. Be forewarned.
Written September 14, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Pannipannini
Maryland1,207 contributions
Summer visit
Jul 2020 • Family
So disclaimer: didn’t ski here. We did look at the slopes as skiers with a critical eye and from years of skiing and visiting slopes. It appeared to be a great place to learn to ski: 6 slow chairlifts and progressively positioned hills. It was great to see that slopes keep an incline then get longer, and then on the next hill a bit steeper. It’s a great way to learn. In a week, after lessons, you could be ready to try a bigger ski area. The small lodge and “village” is very quaint.
Written July 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Tamika J
Detroit, MI5 contributions
2020 Ladies Ski Weekend Getaway
Mar 2020
There was a group of 21 ladies including myself that went glow in the dark tubing this past weekend and we had a blast. We enjoyed every minute of it. The staff was very helpful, the DJ was playing great music and the the other tubers were very friendly. I would definitely recommend others going to experience this beautiful ski resort. It was everything that we thought that it would be and more.
"It was a Great Time! At a Great Place!"
Written March 17, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Ajwarren0922
12 contributions
Great family getaway!
Feb 2020 • Family
We took the family snow tubing but you can also ski and snow board. Nice lodge for resting and grabbing a bite to eat. All affordable.
Written March 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Carolyn J
Westerville, OH22 contributions
Ms and Mr
Mar 2020 • Family
We made a family tubing event.It was entertainment.We stayed together in a house.The glow tubing was excellent
Written March 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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